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The Westin Xiamen

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#1 of 1,219 Hotels in Xiamen
Certificate of Excellence
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The Westin Xiamen
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347 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Reviewed 1 week ago

This is by far the best hotel in Xiamen for a business traveler. Rooms are big and with no noise. The shower is great and the wifi always works. The club area is well staffed with friendly people that want to make your visit flawless.

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Helpful?
Thank Dianascutie
Westin X, Westin Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comment. We are delighted with your recognition to our hotel. We will work harder to maintain our service and make it better. At Westin it is our aim to make guests leaving feeling better than when they arrived. We will keep developing our services and products and...

Dieppe, France
Reviewed 1 week ago

The hotel is good rooms are nice friendly staff location is not the best in town the breakfast can be improved as well as the in romm dining menu which is quite poor regarding the expectations we can have in 5 stars hotel

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Helpful?
Thank DJAIL
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear Guest, Thank you very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at The Westin Xiamen. Westin is defined by modern design, instinctive service and a rejuvenating atmosphere. We are glad that you are fond of our rooms. Our associates are trained to...

Colorado
Reviewed 2 weeks ago

I travel a lot. The Westin Xiamen is an outstanding hotel. It is quite, relaxing, the Latin restaurant and room service offer a great/tasty menu and the rooms as well as cozy beds are incredible! I've stayed there many times and it has never disappointed. Their service is truly impeccable.

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Helpful?
Thank Pgangl
Westin X, Guest Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thank you for taking time to share your review with us. We are truly grateful for your compliment and glad to know that you enjoyed the stay with us. We are delighted with your recognition to our hotel. We will work harder to maintain our service and make it better. Qba Latin Grill is a vibrant hotspot for...

Farnham, England
Reviewed 2 weeks ago via mobile

I'm sorry but I cannot agree with some of the excellent comments below. The hotel is very modern, clean and efficient but the service is severely lacking at least for foreign guests. As a level one, gold SPG member I would have expected a nice welcome but no. Not a smile, not a word of welcome, not even please and...

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Helpful?
Thank JPC-pro
Westin X, Guest Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen and taking time out to review us. We are regretting to know that some of our products and service didn’t meet your expectation, please accept our sincere apology for inconvenience caused. We are glad that you are fond of our rooms. In term of the issues you mentioned, we have reflected...

Bangkok, Thailand
Reviewed 2 weeks ago via mobile

The room is quite big than expected. They offer 24 hrs gym with gym cloth &shoe rental service. Also there's westin running map and group run with trainer in a couple day of the week. Breakfast buffet line is variety. It's located in the center of Xiamen island with a nearby community store. Taxi stand is in the front of...

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Helpful?
Thank iNuan
Westin X, Guest Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thank you for your time to review us. Truthly appreciate your recognition to our products and services. Delighted to know that you found our "WORK WELL" elements good. As a part of Westin Wellbeing Movement, the "WORK WELL" helps to maintain and maximize your workout routine with our world class fitness studios, Gear Lending with New Balance® and...

Dubai, United Arab Emirates
Reviewed 3 weeks ago

In all my travels around the world, the Westin in Xiamen quite took me pleasantly by surprise. From the always ever supportive and caring young ladies and gents in the Bell Desk to the super efficient warmth of the Front desk. The hotel is also shaped in a very inclusive way, with large, very open plan rooms with their own...

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Helpful?
Thank Suparno67
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much. We are delighted with your recognition to our service provided by our Front Office including Concierge and Front Desk. Your kind words will be shared with the team and we will work harder to maintain our service and make it better. Moreover, we are...

Reviewed 3 weeks ago

a great business hotel. with abundant facilities, spa, gym, swimming pool, restaurants and decent decorated pub. located at center Xiamen and can access to all attractions in 20 mins at a cost of less than RMB40. Above all, close to a big park where you can jog, run, or take a relax walk under the great moonlight. room is clean...

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Helpful?
Thank Li-Wen T
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much. Located in the Wu Yi Plaza, The Westin Xiamen is an ultra-modern complex that combines arts, sports, retail and entertainment. It's just 15 minutes by car to the Gaoqi International Airport, and the city's business areas as well as local attractions, such as the...

San Ramon, California
Reviewed 30 October 2016 via mobile

Well managed and comfortable hotel in Xiamen. Staff is highly trained and you can see that there is professional management on hand. Good food quality. One area for improvement is the short happy hour time at the executive lounge. Happy hour times need to be extended to 7:30 PM to allow for the people who work past 6 PM.

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Helpful?
Thank dlim38
Westin X, Guest Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen and taking time out to share your experience with us. We are glad that you had a pleasant stay with us. Your kind words about our hotel have been shared with the team, as it really encourages us to keep developing our products and services. At Westin, it is our aim...

Hood River, Oregon
Reviewed 28 October 2016

Stayed at the hotel for 4 nights and everyone mad e me feel at home. Definitely staying at this hotel next time i am in Xiamen. Zorna, Mulan and Lily were wonderful. Keep up the good work and make feel guests staying at the hotel, Home Away from Home.

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Helpful?
Thank CGHotel
Westin X, Guest Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much. Glad to hear you are satisfied with our services, especially the services provided by our associates Zoma, Mulan and Lily. As parts of our excellent service team, they strive to deliver a personalized experience to all of our guests, to make you stay better....

Quin, Ireland
Reviewed 27 October 2016 via mobile

Highly recommended business hotel with excellent broadband. Excellent service, bar and restaurant. Very clean and modern hotel. Adequate English speakers Very good business Center Breakfast buffet was one of the best i have experienced in china with nice views from the window seats.

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Helpful?
Thank brian m
Westin X, Guest Experience Team at The Westin Xiamen, responded to this review

Dear Guest, Thank you for taking time to share your review with us. We are truly grateful for your compliments and glad to know that you enjoyed the stay with us. At Westin, every day is geared toward a better you, with our hotel facilities and signature offerings that fuel and energize your every move. We will keep developing our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
The Westin Xiamen is strategically located in the central business district, offering spectacular views of the scenic Yundang Lake, the lush Xianyue Mountains as well as the bustling and vibrant cityscape of Xiamen. As part of a lifestyle development within a unique open spaced city complex, the hotel's excellent location ensures that renewal is only a casual walk within the cinema, art centre, museum, exhibition halls, retail shopping and multiple purpose sport centers nearby. The hotel is just 15 minutes by car to the Gaoqi International Airport, and the city's business areas as well as local attractions, such as the Xiamen International Convention Centre, or the famous cafe street, Haiwan Park, Gulangyu are all easily accessible within 15 minutes from the hotel.At Westin, guests are eligible to join Make a Green Choice for conserving environment. For each night you deline housekeeping get SPG Starpoints awarded at checkout.The hotel also takes care of the guests with other services like Concierge, Business Center, and Gift Shop. Careful attention is paid to the most important elements of their stay to make sure the guests feel better than when they arrived.The Westin Xiamen is invested by Xiamen Iport Group and Xiamen Fliport Hotel Group, and managed by Westin Hotels & Resorts, part of Starwood Hotels & Resorts Worldwide, Inc. ... more   less 

Additional Information about The Westin Xiamen

Address: No.398 Xianyue Road, Siming District, Xiamen 361012, China
Region: China > Fujian > Xiamen
Price Range: £105 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Xiamen 4.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Starwood APAC, Travelocity, Hotwire, Expedia, Ctrip TA, Odigeo and Priceline so you can book your The Westin Xiamen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Xiamen
#1 Luxury Hotel in Xiamen
#1 Spa Hotel in Xiamen
#3 Romantic Hotel in Xiamen
#17 Best Value Hotel in Xiamen
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Xiamen staff and other travellers.
4 questions
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New York City, New York
over a year ago
Xiamen, China

Dear Guest,

Thank your very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at The Westin Xiamen. We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service.

Besides buffet breakfast , we offer some more food and beverage options including SuperFoodsRx dishes in our a-la-carte menu and in room dining menu. At the same time, if you have any special requirements, just feel free to let us know, we will happily enhance your dining experience.

Our hotel location strategically located in the central business district, offering spectacular views of the scenic Yundang Lake, the lush Xianyue Mountains as well as the bustling and vibrant cityscape of Xiamen. As part of a lifestyle development within a unique open spaced city complex, the hotel’s excellent location ensures that renewal is only a casual walk within the cinema, art centre, museum, exhibition halls, retail shopping and multiple purpose sport centers nearby. The hotel is just 15 minutes by car to the Gaoqi International Airport, and the city’s business areas as well as local attractions, such as the Xiamen International Convention Centre, or the famous café street, Haiwan Park, Gulangyu are all easily accessible within 15 minutes from the hotel.

At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.

over a year ago

See all questions (4)

Questions? Get answers from The Westin Xiamen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 3112 is a great room for having small meetings in.”
 of 5 bubbles Dianascutie, 28 Nov 2016 | Read review
“Look for the higher floors overlooking the shopping mall to get a river / sea view”
 of 5 bubbles Suparno67, 14 Nov 2016 | Read review
“to see the Mt xian yue”
 of 5 bubbles 15715341, 21 Oct 2016 | Read review
“this is perhaps the tallest building in Xiamen so there is nothing to block your view. just pick a view you want and ask for it.”
 of 5 bubbles denniscW5019BX, 19 Oct 2016 | Read review
“as for a room with a view of the stadium and park”
 of 5 bubbles chrislyon29, 13 Oct 2016 | Read review
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