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Marco Polo Xiamen

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#6 of 1,243 Hotels in Xiamen
Certificate of Excellence
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1 room 2 adults 0 children
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Marco Polo Xiamen
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583 Reviews from our TripAdvisor Community

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Showing 270: English reviews
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Taipei, Taiwan
Reviewed 1 week ago

1)Location: quiet but convenient. beautiful lake & coffee shops are just nearby. 2)Room: I choose suit room with club lounge service for this stay. Room space is comfortable, nice food/wine time in club lounge. It's convenience for us to invite our business partner coming for meeting. 3)Spots: by taxi is convenient.

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Helpful?
Thank Viviane T
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share us with your experience. We are happy to learn that you enjoy recent staying with us. We highly appreciate your kind support for our hotel. And it would be my pleasure to share your compliments with our staff. Please rest...

Reviewed 1 week ago

Located among a westernized area of Xiamen, the hotel was welcoming. The desk people were great, the door man remembered my name the whole week, the room was comfortable. it was a great first experience. There were some minor issues with the elevator and note you can't open the room windows so it can get a bit stuffy. Check out...

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Helpful?
Thank Rouleym
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share us with your experience. We are happy to learn that you enjoy recent staying with us. We highly appreciate your kind support for our hotel. At the mean while, your valuable comments have also been well noted and shared with...

Johannesburg, South Africa
Reviewed 1 week ago

The hotel is spacious. The continental club on the 8th floor offers excellent facilities. The staff are efficient, friendly and professional. They are obliging and helpful in terms of assisting with information and advice. The rooms are reasonably modern with all necessary amenities. The minibar is free, but leaves a lot to be desired. The selection is poor. I haven't...

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Helpful?
Thank ChrisKMSA
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share us with your experience. We are happy to learn that you enjoy the staying with us. We highly appreciate your kind support for our hotel, and It would be my great pleasure to share your compliments with our team. At...

Stockholm, Sweden
Reviewed 1 week ago

Great value for money. We got upgraded to the 8th floor without extra charges! Definately going back without a doubt. Internet connection was fair but could have been better. The straff was very helpful!

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank discofeel
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share us with your experience. We are glad to learn that you are satisfied with recent staying with us. We highly appreciate your continuous support for our hotel. It would be my great pleasure to share your compliments with our team. Please rest...

Bangkok, Thailand
Reviewed 4 weeks ago via mobile

Most of the restaurants are pretty poor. Lobby cafe is the worst, we ordered English breakfast tea, the staff brought the tea without milk and sugar. And when we asked for it, the staff took entire teapot and add sugar and milk in to the teapot. AND we complaint about it, the staff said we never serve sugar and milk...

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Helpful?
Thank tdpark123
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share us with your experience. Please accept our sincere apology for the unpleasant dining experience you've encountered during recent visit. Your feedbacks have been well noted and immediately shared with all the concerned departments for review and improvement. In future, we...

Reviewed 4 weeks ago via mobile

Nice hotel, clean and big enough room, nice and big enough bathroom, gym equipped with Cybex, Sauna, pool (too cold in January), free airport shuttle. Everything nice, except the location is not optimal. However, the hotel offers a free shuttle to and from walking street. All in all I would recommend it.

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Helpful?
Thank Volker-Meier
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share us with your experience. We are happy to learn that you enjoy recent staying with us. We highly appreciate your kind support for our hotel. At the mean while, your feedback on hotel location has also been well noted. During...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

Probably the best 5 stars hotel in Xiamen - classic 5 star western hotel with the full facilities. Rooms were spacious and check in was great. Had a cabana room that leads to the pool area. Hotel is not the newest in town but standards are high and housekeeping is great. The lounge is a nice place to relax or...

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Helpful?
Thank Kuromi_26
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Thank you for staying with us and taking the time to share us with your experience. We are glad to learn that you had a pleasant staying with us during recent visit, and it would be my great pleasure to share your compliments with our team. At the mean whille, your comment on slow check out has also...

Longone al Segrino, Italy
Reviewed 20 January 2017 via mobile

Hotel is good with good services and restaurants. The interior of the rooms sometimes is not at the same level due to a slightly old furniture. Confort and quietness are very good. The location is great, in a modern and very nice area of the city on the border of the lake.

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Helpful?
Thank antovals
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Thank you for staying with us and taking the time to share us with your experience. We are glad to learn that you are satisfied with hotel location and services. It would be my great pleasure to share your compliments with our team and highly appreciate your kind support for our hotel. At the mean while, your feedback...

Shenzhen, China
Reviewed 8 January 2017

The Marco Polo Xiamen is in an amazing areas with groovy and classy cafe/wine bar street 30 seconds walk away along the water-front and a pub street behind the hotel about 3 minutes away. As for the hotel itself, the service was perfect. All customer service representatives were extremely friendly and carried out all requests I made professionally and quickly....

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank jamesD1467JC
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear Guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to share us with your experience. We are happy to learn that you enjoy recent staying with us. We highly appreciate your kind support for our hotel, and It would be my great pleasure to share your compliments with our team. Please...

Hong Kong, China
Reviewed 1 January 2017

An exceptional staying experience that differentiate & benchmark service Standard. The feature of fruits on the house is great ! The in-house shopping of Marco Polo products could be priced cheaper Thank You !

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank ChweeHuayl
Millie T, General Manager at Marco Polo Xiamen, responded to this review

Dear guest, Warm greeting from Marco Polo Xiamen. Thank you for staying with us and taking the time to complete our online Guest Experience Survey. We are happy to learn that you enjoy the staying with us. We highly appreciate your kind support for our hotel, and It would be my great pleasure to share your compliments with our team....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Marco Polo Xiamen uniquely blends the grace of ancient China with today's modernity. It is the best address for a business traveller- a home away from home with legendary hospitality and personalised service. With its 300 exquisitely designed rooms and suites, Marco Polo Xiamen enjoys the scenic lake view with the convenience of a city location- 15 minutes drive by car from the international airport. The hotel provides complimentary bus service to and from the airport and also limousine service. The rooms at Marco Polo Xiamen are designed for comfort and privacy for the discerning business travellers. The business and leisure facilities offered in Marco Polo are unparalleled in Xiamen - the Continental Club Floor offers a fully-equipped private Club Lounge with panoramic view. ... more   less 

Additional Information about Marco Polo Xiamen

Address: No.8 Jianye Road, Hubin North, Xiamen 361012, China
Region: China > Fujian > Xiamen
Price Range: £81 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marco Polo Xiamen 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Marco Polo Xiamen Hotel Xiamen
Marco Polo Hotel Xiamen
Xiamen Marco Polo Hotel
Hotel Style:
#5 Spa Hotel in Xiamen
#6 Luxury Hotel in Xiamen
#7 Business Hotel in Xiamen
#20 Best Value Hotel in Xiamen
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Xiamen staff and other travellers.
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Questions? Get answers from Marco Polo Xiamen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like to have a casual travel, spend time in hotel or in business purpose, choose room with club lounge service.”
  • Shower room & bath area
  • floor 702 suit
  • floor 702 suit
  • Lake view
 of 5 bubbles VivianeT863, 16 Feb 2017 | Read review
“The rooms overlooking the lake are great, but a premium is charged”
 of 5 bubbles ChrisKMSA, 13 Feb 2017 | Read review
“Some late night street noise came in my room on many days. Check for a quieter room.”
 of 5 bubbles 595bss, 25 Dec 2016 | Read review
“Don't understand Room Tip ?”
 of 5 bubbles 580rexr, 2 Dec 2016 | Read review
“Good for biz trip!”
 of 5 bubbles tamfuntik, 22 Nov 2016 | Read review
5 of 5