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Hyatt Regency Dongguan

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Traveller (415)
Room & Suite (95)
Dining (73)
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Overview
  • Excellent55%
  • Very good37%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“copper grill”(19 reviews)
“song shan lake”(16 reviews)
“lake view”(13 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (614)
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283 results
Traveller rating
176
78
22
5
2
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Time of year
LanguageEnglish
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176
78
22
5
2
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All reviewscopper grillsong shan lakelake viewsongshan lakehuge balconyindoor poolclub levelbit out of the waymultiple restaurantsnice propertynice lakedongguan areagreat breakfast buffetexcellent hotelguangdong provincerooms are greathotel is situated
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1 - 5 of 283 reviews
Reviewed 2 days ago

The staff here is extremely caring and helpful with any questions. I ordered a boxed lunch one day to take with me and the sandwich was 1 minute late. I received a box of chocolates and a personal call from the assistant manager for the...More

Review collected in partnership with Hyatt Hotels
Thank cwojeski
Response from 东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency DongguanResponded 2 days ago

Dear guest, Thank you for your good comments for us and choosing Hyatt Regency Dongguan! We are so glad that you have a good time with us. I will deliver your message to our related departments. We look forward to seeing you soon in Dongguan.

Reviewed 2 weeks ago

The Chinese and western restaurants at the hotel are excellent, with a wide variety from Sichuanese to Cantonese- the rooms are spacious and comfortable, the pool is clean and available as is the weight room. What a beautiful view!More

Review collected in partnership with Hyatt Hotels
Thank Patrick Charles B
Response from 东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency DongguanResponded 2 weeks ago

Dear guest, Thank you for sharing your positive review via Trip advisor! We are glad to know that you enjoyed your stay at Hyatt Regency Dongguan. Your encouraging compliments are most appreciated and will be shared with our colleagues. Looking forward to welcoming you back...More

Reviewed 3 weeks ago

Excellent service consistently offered. Very comfortable rooms and a nice size for extended stays. Staff is truly dedicated and personable. I recommend this property highly for both business and pleasure.More

Review collected in partnership with Hyatt Hotels
Thank Gary W
Response from 东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency DongguanResponded 2 weeks ago

Dear Guest, Thank you very much for having chosen our hotel for your recent visit to Dongguan. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share...More

Reviewed 3 weeks ago

I stay here often and every time I have ventured out and stayed at the other hotels in the area I am disappointed and come back to the Hyatt. It has the best food selection, breakfast is nice and rooms are clean. Workout facility is...More

Review collected in partnership with Hyatt Hotels
Thank timeless71
Response from 东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency DongguanResponded 3 weeks ago

Dear guest, Thank you for your good comments for us and choosing Hyatt Regency Dongguan! We are so glad that you have a good time with us. I will deliver your message to our related department. We look forward to seeing you soon in Dongguan.

Reviewed 4 weeks ago

I am a regular visitor to this hotel and I am never disappointed. The staff are excellent; always friendly and helpful. The service personnel do a great job and my room was immaculate. The Chinese restaurant is particularly good.More

Review collected in partnership with Hyatt Hotels
Thank LazyPongo
Response from 东莞松山湖凯悦酒店, 公关经理 at Hyatt Regency DongguanResponded 2 weeks ago

Dear guest, Thank you for sharing your positive review via Trip advisor! We are glad to know that you enjoyed your business trip at Hyatt Regency Dongguan. Your encouraging compliments are most appreciated and will be shared with our colleagues. Looking forward to welcoming you...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Price range
US$154 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Dongguan
#1 On the Beach Hotel in Dongguan
#3 Luxury Hotel in Dongguan
#3 Spa Hotel in Dongguan
#81 Best Value Hotel in Dongguan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$154 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Dongguan
#1 On the Beach Hotel in Dongguan
#3 Luxury Hotel in Dongguan
#3 Spa Hotel in Dongguan
#81 Best Value Hotel in Dongguan
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (415)
Room & Suite (95)
Dining (73)
Pool & Beach (15)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
jason t
1 August 2016|
AnswerShow all 2 answers
Response from Tungke | Reviewed this property |
Hi, Jason, There are contracted cars which can be arranged by the Hyatt hotel. They are expensive, if you stay in HKG, check the local contracted car/van, it is about HK$1600.00 for a single trip. You may go into China by... More
1
Vote
Bill B
27 January 2015|
AnswerShow all 2 answers
Response from gary g | Reviewed this property |
Mainland hotels will all arrange transportation to and from Hong Kong
0
Votes
Room Tips
"Nothing, never had a bad room in this hotel so you are safe anyway"
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"great service with reasoable price"
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"Take a room with a "view""
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"Get a lake-facing room if you like that type of a outlook"
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