We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Futian Shangri-La Shenzhen

Show Prices
#12 of 2,738 Hotels in Shenzhen
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Futian Shangri-La Shenzhen
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

870 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 368: English reviews
Start your review of Futian Shangri-La Shenzhen
 Click to rate
France
Reviewed 2 days ago NEWvia mobile

This is one of the good place to stay at Shenzhen even of this is not extra ordinary at the end. Well the services are at the expected level and the rooms are clean. It could be less impersonal to gain points.

 Report
Helpful?
Thank Jean-Luc D
eastern cape
Reviewed 5 days ago NEW

The hotel is ideally located close to shopping centres, markets and metros. The staff are great and attentive. The hotel restaurant, Cafe'Zen is a bit pricey but once you see what they have to offer, you realize it is well worth it. One word of caution DO NOT use BOOKING.COM. They somehow made a duplicate reservation, which is non-refundable and...

 Report
Helpful?
Thank colinwd
Nairobi, Kenya
Reviewed 5 days ago NEW

Stayed here for 5 nights during a business trip to Shenzhen. The staff and amenities were all superb. All of the staff went out of their way to ensure that our needs were met and that we did not experience any inconvenience. The in-room dining was world-class; I could not believe how good the grilled cod and truffle mash was!...

 Report
Helpful?
Thank Nadeem N
Shenzhen, China
Reviewed 1 week ago via mobile

Everytime I come to Shenzhen I stay at Futian Shanggri-La. Maybe the hotel has not the best hardware, but the service standard is by far the best among luxury hotels in Shenzhen. The staff is always very friendly and attentive.

Review collected in partnership with 单个酒店
 Report
Helpful?
Thank gu0yl
Reviewed 1 week ago via mobile

I would say this is the best hotel to stay at when traveling to Shenzhen. The staff is extremely friendly and will help in any way they can. Everyone smiles and will take care of every guest's need. I bought some souvenirs and needed some padding for my suit case. Within 3 minutes, I was handed packing materials that preserved...

Review collected in partnership with 单个酒店
 Report
Helpful?
Thank Matt N
Taipei, Taiwan
Reviewed 1 week ago via mobile

 Report
Helpful?
Thank JohnG8863
Reviewed 1 week ago via mobile

 Report
Helpful?
Thank Levidioti
Rudolf G, Hotel Manager at Futian Shangri-La Shenzhen, responded to this review

Singapore, Singapore
Reviewed 1 week ago via mobile

 Report
Helpful?
2Thank Lam N
Rudolf G, Hotel Manager at Futian Shangri-La Shenzhen, responded to this review

Stockholm, Sweden
Reviewed 1 week ago via mobile

 Report
Helpful?
Thank Bashar K
Rudolf G, Hotel Manager at Futian Shangri-La Shenzhen, responded to this review

Reviewed 2 weeks ago via mobile

 Report
Helpful?
Thank IvanZWK
Rudolf G, Hotel Manager at Futian Shangri-La Shenzhen, responded to this review

407 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (318)
Viewed
Room/Suite (50)
Viewed
Hotel & Grounds (17)
Viewed
Bathroom (25)
Viewed
View from Room (19)
Viewed
Dining (19)
Viewed
Business Centre/Function Rooms (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (184)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (89)
Viewed
Hotel & Grounds (8)
Viewed
View from Room (2)
Viewed
Dining (40)
Viewed
Room/Suite (19)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (6)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Shenzhen hotels
Civic Center
The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
#2 of 2,738 in Shenzhen
829 reviews
Four Seasons Hotel Shenzhen
#9 of 2,738 in Shenzhen
231 reviews
Luohu Port
Shangri-la Hotel Shenzhen
Shangri-la Hotel Shenzhen
#16 of 2,738 in Shenzhen
2,134 reviews
Show Prices
Show Prices
Show Prices
Civic Center
Marco Polo Shenzhen
Marco Polo Shenzhen
#11 of 2,738 in Shenzhen
655 reviews
Luohu Port
Grand Hyatt Shenzhen
Grand Hyatt Shenzhen
#5 of 2,738 in Shenzhen
680 reviews
Civic Center
Sheraton Shenzhen Futian Hotel
Sheraton Shenzhen Futian Hotel
#17 of 2,738 in Shenzhen
869 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of Futian business district, Futian Shangri-La, Shenzhen, the second Shenzhen hotel for the Shangri-La group, is within easy reach of the Shenzhen Convention and Exhibition Centre, shopping malls and office towers, and is steps away from the newly opened Futian Station, which is the largest underground station in Asia, and the second largest in the world, also is just minutes away from the Huang Gang and Futian Port border crossings into Hong Kong, 15 minutes' drive from the Louhu Railway Station and 30 minutes away from Shenzhen Bao'an International Airport and the Shekou Ferry Terminal. Blending traditional and contemporary designs, this 528 (rooms and suites) Shenzhen luxury hotel brings a new standard of hospitality to the city with its first-rate facilities and renowned Shangri-La service.Being one of the finest Shenzhen hotels, the guest rooms are among the largest in the city with an average floor area of 45 square metres. In addition, 53 spacious serviced apartments are available to cater to the needs of guests and families staying for longer periods.Discover a fine selection of cuisines from around the world at the hotel's superb restaurants and bars, and relax body and soul and in the state-of-the-art health club and luxurious spa facilities.With a commanding view of the city skyline or Shenzhen Civic Centre Park and Lotus Hill Park, Shangri-La Residences, Futian, Shenzhen offers 53 serviced apartments including one-, two- and three-bedroom units, as well as one, three-bedroom unit with study room. Restaurants & Bar: Café Zen: 256 seats, open kitchen buffet offering Hong Kong specialties and local favourites. Shang Garden: 126 seats, Huaiyang and Cantonese cuisine in a contemporary bistro setting. Private rooms available. Seventh Son: 164 seats, authentic and sumptuous Cantonese cuisine. Open for both lunch and dinner, also features 9 private dining rooms. Lobby Lounge: 138 seats, beverage and snacks. Live entertainment from 8 p.m. to 12 p.m. Shang Garden Bar: 50 seats, a wide range of quality handcrafted cocktails made with premium ingredients, whisky, wine, beer, liquor, and snacks Shang Gourmet: 32 seats, freshly brewed coffee, premium tea, homemade baked goods, pastries, classic savoury treats, sandwiches and salads. Corporate Social Responsibility: Shangri-La Hotels and Resorts have unified all initiatives within five key areas of CSR namely, Environment, Health & Safety, Employees, Supply Chain, and Stakeholder Relations under the umbrella brand of "Sustainability." This campaign strives to properly educate its stakeholders, inspire and engage its employees, enjoin its business partners and align with the local community initiatives so that CSR can be used as a more significant tool towards development. ... more   less 

Additional Information about Futian Shangri-La Shenzhen

Address: No.4088 Yitian Road, Futian District, Shenzhen 518048, China
Region: China > Guangdong > Shenzhen > Huanggang Port
Price Range: £110 - £261 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Futian Shangri-La Shenzhen 5*
Number of rooms: 528
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Expedia, Orbitz, Hotels.com, Cheap Tickets, Priceline, Ctrip TA, Agoda, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your Futian Shangri-La Shenzhen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Futian Shangri-La Shenzhen Hotel Shenzhen
Hotel Style:
#6 Romantic Hotel in Shenzhen
#6 Business Hotel in Shenzhen
#10 Spa Hotel in Shenzhen
#12 Luxury Hotel in Shenzhen
#54 Best Value Hotel in Shenzhen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Futian Shangri-La Shenzhen staff and other travellers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Futian Shangri-La Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an end room with sweeping panaromanic views of the city.”
 of 5 bubbles 682BillB, 24 Jan 2017 | Read review
“The upgrade to Horizon Club is well worth the charge. Study the amenities you receive.”
 of 5 bubbles gerrygagnon, 16 Jan 2017 | Read review
“View the Ping Am building”
 of 5 bubbles A2246WMchrisk, 21 Nov 2016 | Read review
“Choose a Horizon Club room for the best views, food, beverage, and service!”
 of 5 bubbles L2279FGjm, 12 Sep 2016 | Read review
“If you booked Club Floor, go directly to 37/F for check in. Do not check in at reception.”
 of 5 bubbles locsyk, 8 Sep 2016 | Read review
5 of 5