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Best WESTERN Shenzhen Felicity Hotel

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689 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Mumbai (Bombay), India
Reviewed 2 days ago NEWvia mobile

We stayed at this hotel for three nights. The hotel is a little dated, decor is old and a little stuffy. However, its clean and the most convenient to travel around. Also, travelling to this hotel is easy from the Airport. Sightseeing and shopping: Louhu metro station as well as louhu railway station both are a 5 minute walk from...

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Helpful?
Thank Mrunal S
federal way wa, United States
Reviewed 4 weeks ago

The best Hotel for our trip to China... best price, best location, staff very responsive, very clean and confortable, near shopping and public transportation. Impressive lobby for large groups. Close to Hong Kong border.

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Helpful?
Thank Alice E
Meilbourne, Australia
Reviewed 4 weeks ago

This hotel is close to the main Station and convenient to use as a base during your stay in Shenzhen, Hotel is of a good standard and offers good value for money. Wifi can be a little hit or miss which is frustrating. Breakfast is OK

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Helpful?
Thank Neil R
Scotch Plains, New Jersey
Reviewed 4 weeks ago

It was my second stay in this hotel, the last time was 2-3 years ago. The hotel is had better days, I guess the height of this hotel was in the 90's The location is not bad consider it is walking distance from the Lowu station, not the most pleasant walk I may add. Please look at the pictures to...

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Helpful?
Thank Izaxi
Minneapolis, MN
Reviewed 4 weeks ago via mobile

This is right across from the train station and easy to grab a shuttle to the Hong Kong airport The Hotel itself is dated but reasonably clean. The internet is also ok Heads up the Mall across the street is worth a trip if you need a few last minute gifts

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Thank TravelingFamx
Mumbai (Bombay), India
Reviewed 5 weeks ago

The best western hotel is near to Shenzhen railway station and 10 mins walk from Louhu port. The has good hospitality to services provided to in clients.. The rooms are very nice and if you take higher floor u will able to see louhu market too.

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Helpful?
Thank brij592
dublin, ireland
Reviewed 3 November 2016

ok hotel, couldnt find any fault. lot of renovations going on. this looks like it was a really fancy 5 star hotel in its time but now a bit dated but ok. very close to lowu train station and border.i booked this via booking.com as it had a swimming pool but got confirmation 1 minute later stating pool was closed....

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Thank benmg
Puchong, Malaysia
Reviewed 3 November 2016

Bad Point: Every thing is good about this hotel apart from their restaurant, I was told if we dine at the Chinese restaurant for the Dim Sum will have 15% discount, so we went to try the Dim Sum Breakfast, the truth was only a very limited selected items got 15% discount, they served very slow and taste was not...

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Thank Wingwing168
USA
Reviewed 2 November 2016

Arrived tired, lugged all my luggage to the 18th floor (I think) and found the card key not working. After contacting them on the house phone unsuccessfully, went down and the guy who had checked me in (James) was completely unapologetic. When I said I would review this experience on TripAdvisor/Expedia, he said he had never heard of them and...

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Helpful?
Thank sanjayaman
Johannesburg, South Africa
Reviewed 1 November 2016

Well positioned at Luohu border crossing. Staff friendly and helpful. Disappointed at breakfast. Was better on previous visits. Also disappointed that fitness center was closed due to alterations. However will stay there again.

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Helpful?
Thank Julian L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Best WESTERN Shenzhen Felicity Hotel

Address: No.1085 Heping Road, Luohu District, Shenzhen 518010, China
Region: China > Guangdong > Shenzhen > Luohu Port
Price Range: £44 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best WESTERN Shenzhen Felicity Hotel 4*
Number of rooms: 532
Reservation Options:
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Also Known As:
Best Western Shenzhen
Shenzhen Best Western
Hotel Style:
#7 Best Value Hotel in Shenzhen
#41 Luxury Hotel in Shenzhen
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Questions & Answers

Here's what travellers have asked, with answers from Best WESTERN Shenzhen Felicity Hotel staff and other travellers.
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Questions? Get answers from Best WESTERN Shenzhen Felicity Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor and ask for non smoking room! they have good massage floor with reasonable prices!”
  • inside the bathroom door .... ugly!
  • Not nice!
  • room 2331 need some help! fix the bathroom inside door and counter board!
 of 5 bubbles Izaxi, 6 Nov 2016 | Read review
“Get breakfast included at time of booking (expensive later)”
 of 5 bubbles sanjayaman, 1 Nov 2016 | Read review
“100 meters To the right is a small bus station Day Room Hotel with a little restaurant. Friendly, clean and tasty. Order from the pictures.”
 of 5 bubbles HaroldFBanff, 17 Sep 2016 | Read review
“Choose one on the South East side, overlooking the Hong Kong side. Its green and serene.”
 of 5 bubbles Youwin-Wewin, 22 Jul 2016 | Read review
“Book Deluxe Rooms above 17th floor. Skip the executive floor rooms though, not worth it.”
 of 5 bubbles clubikon, 6 Jul 2016 | Read review
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