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Best Western Shenzhen Felicity Hotel

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Traveller (255)
Room & Suite (90)
Dining (5)
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Overview
  • Excellent11%
  • Very good55%
  • Average24%
  • Poor7%
  • Terrible3%
Travellers talk about
“train station”(48 reviews)
“overhead bridge”(5 reviews)
“walking distance”(24 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (776)
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415 results
Traveller rating
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195
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47
28
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44
195
101
47
28
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1 - 5 of 415 reviews
Reviewed yesterday via mobile

I recently stayed in this hotel for one night. This is a pure business hotel . Location is centrally located and price is very good. Breakfast is not so great. Rooms are well maintained. Service is not great.

Thank Ramamoorthy B
Reviewed 4 days ago via mobile

Stayed here on a recent business trip to China, it’s a older hotel in need of a modern freshen up, but the rooms are clean and comfortable and it has a great location close to the train station and the silk shopping centre. It has...More

Thank Ashley L
Reviewed 1 week ago

Although not exactly modern the hotel is well maintained, clean with polite helpful staff. Quick check in and out with no fuss. Rooms are larger than expected and surprisingly quiet. Being located a stones throw from the Hong Kong border, Louhu City Mall and Shenzhen...More

Thank Roger P
Reviewed 2 weeks ago via mobile

We stayed here for 4 nights and the location was very good for our purpose: very close to the MTR and the business district. Also very close to the Hong Kong border. Staff was nice, though most don’t speak english. The view from the room...More

1  Thank meenarahmani
Reviewed 2 weeks ago

Hotel is in a good location just across the boarder, the staff were ok, though they did seem a little rude but that may have been a language issue. Room was ok, tidy with a nice view. When i was there they were working on...More

Thank Ashwalk
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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Pool
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$62 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#81 Luxury Hotel in Shenzhen
#94 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$62 - US$82 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#81 Luxury Hotel in Shenzhen
#94 Best Value Hotel in Shenzhen
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (255)
Room & Suite (90)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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virgin107
23 February 2018|
AnswerShow all 2 answers
Response from Peter N | Reviewed this property |
I don’t think that you need your room key to operate the lift.
1
Vote
Ian C
16 November 2016|
AnswerShow all 3 answers
Response from TravelingFamx | Reviewed this property |
It depends on the package you get. The regular rate does not include breakfast
1
Vote
tonylim42
16 October 2016|
AnswerShow all 2 answers
Response from TonyPostak | Reviewed this property |
how far is the convention - exhibition centre from the hotel? "20 minutes by metro" is there a subway station from the hotel to the convention- exhibition centre ? "LUOHU Station to GANGXIA Line 1" can you advise the names... More
0
Votes
Room Tips
"If booking through Best Western and over 65 choose Seniors rate for best price and veluxe room for free..."
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"Look for a higher floor facing South"
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"good western restaurant"
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"Open the window to get a cool draft to circulate when hot and stuffy"
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