We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

JW Marriott Hotel Shenzhen

Show Prices
#19 of 2,727 Hotels in Shenzhen
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
JW Marriott Hotel Shenzhen
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

685 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 381: English reviews
Start your review of JW Marriott Hotel Shenzhen
 Click to rate
CT
Reviewed 6 days ago NEW

Depending on airfares we at times fly into Hong Kong, and stay at the JW. It's easy to get to from HKG, and we have used the hotel many times since it opened. It is convenient, easy to get around with a subway stop not too far a walk away, and bus stop right in front of the hotel. Staff...

 Report
Helpful?
Thank halpinct
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for choosing JW Marriott Hotel Shenzhen and for taking the time to give us a positive feedback. Thank you for your recognition of the hotel service. It is the best encourage for the hotel staff with you satisfied feedback. Your comment is viey importan for us. We have taken your comments seriously and we...

Atlanta, Georgia
Reviewed 1 week ago

I just finished another week at the JW Marriott Shenzhen Bao'an. I had another really great stay. Everything was simply perfect. Again I have to make some special recognition, This time to Betty, William, and Coco in the restaurant. Thanks for making me feel welcome and at home. Thanks for the attention and great service. And I had another heavenly...

 Report
Helpful?
Thank Kim D
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, We would like to thank you for choosing JW Marriott Hotel and taking the time to share with us your detailed experience regarding your stay. We are delighted to read that you are satisfied with the service of the restaurant, and your review about how you enjoyed our SPA service at hotel. Thank you again for your positive...

Ho Chi Minh City, Vietnam
Reviewed 1 week ago

I m been here for a week end , i was really surprised about dessert aera , Clement ,a French pastry chef who is in charge , ...i try sme dessert was good but nothing to compare to his Cannelé , was awsome ,a bit surprise to find this Bordeaux speciality in shenzhen , with a quality like that ,...

 Report
Helpful?
Thank bijam
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for choosing JW Marriott Hotel Shenzhen and for taking the time to give us a positive feedback. We are very pleased to read that your acknowledgement to our dessert and I will share with our staff, especially our French chef let them knows that their service was recognized. Your satisfaction is always encouraging for...

Chugiak, Alaska
Reviewed 2 weeks ago

Superb breakfast! Lots of choices, from Asian the Western food available... Delightful dim sum, excellent ham and eggs, cooked-to-order omelets--it's all wonderful. Chef Clement Charlier visits diners and offers delightful pastries... A great dining experience!

 Report
Helpful?
Thank bobgold76
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, We would like to thank you for choosing JW Marriott Hotel and taking the time to share with us your detailed experience regarding your stay. We are delighted to read that you found our delicious food items & restaurant servise and I will share your good words with our staff, especially our French chef Clement. Your satisfaction is...

Reviewed 2 weeks ago

The highlight of the stay is the restaurant. It has an excellent variety of deliciously prepared food items, both Western and Chinese. There are chefs staffed to prepare and serve throughout the area. Then there is the friendly French Maitre Di who circulates around the customers and serves fresh fare right out of the kitchen. I speak the language so...

 Report
Helpful?
Thank Robert T
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Thank you very much for choosing JW Marriott Hotel Shenzhen and for taking the time to give us a positive feedback. We are very pleased to read that your acknowledgement to our food items & restaurant servise and I will share with our staff, especially our French chef let them knows that their service was recognized. Your satisfaction...

Beijing
Reviewed 3 weeks ago via mobile

I stay this hotel darling Chinese New year. Front desk people was very helpful and check In happening fast. Room was clean, ordinary that leveä hotel room. Breakfast was just ordinary except Coffee what is really good. I going to stay this hotel also my next stay In Shenzhen.

 Report
Helpful?
Thank FlyfishermanBeijing
JWMarriott_Shenzhen, Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear Guest Thank you for sharing your experience at the JW Marriott Hotel Shenzhen through the Tripadvisor. As a valued member,we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to...

Los Angeles, California
Reviewed 3 weeks ago

Stayed there for trip.The reception service and room service is great, and I think the service here is better than the nanshan one.The staffs here are patience and smile all the time. This makes me feel warm.

 Report
Helpful?
Thank lisayanssss
JWMarriott_Shenzhen, Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear Guest Thank you for sharing your experience at the JW Marriott Hotel Shenzhen through the online survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them...

Reviewed 4 weeks ago via mobile

This is my third stay at the JW Marriott Shenzhen. I've always had a horrible experience while staying at the hotel primarily due to some of the smallest room you will find in any marriott hotels in China and one of the worst trained front desk anywhere. I've chosen to stay here more out of a loyalty to Marriott and...

 Report
Helpful?
Thank marcow474
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear Guest, Please accept our sincerest apology for an unpleasant stay at our hotel during your recent visit in Shenzhen. Your feedback has certainly raised some areas of concern that need to be addressed and thank you very much for taking your time to share with us. We are terribly sorry to read that there were uncleaned carpets on the...

shenzhen
Reviewed 4 weeks ago

I stayed in this hotel for business. The reception service is great . The view from the executive floor is fantastic . Hotel room is very nice . JW is a place make you feel " a home away from home " The WiFi is excellent .

 Report
Helpful?
Thank guide-shenzhen
JWMarriott_Shenzhen, Public Relations Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear guest, Warm greetings from JW Marriott Shenzhen! Thank you very much for having taken the time to post your comment. We are very pleased to read that you appreciated the service and enjoyed your visit in our hotel. It is always so encouraging for us to learn that our guests are happy and satisfied with our jobs and efforts....

Reviewed 25 January 2017

This is my send time staying at this hotel. I traveled with my family and stayed here for 3 nights. The room is spacious and the mattress is one of the best mattresses I've ever tried. I especially love the bathtub. It is huge and comfortable. Although my room faced to the main promenade, I did not hear the noise...

 Report
Helpful?
Thank Charleen L
JWMarriott_Shenzhen, Manager at JW Marriott Hotel Shenzhen, responded to this review

Dear Guest Thanks so much for taking the time to give us your feedback! We work very hard to provide our guests with world class facilities and service, we are so pleased you felt well looked after while staying in our hotel. We are looking forward to serving you again on your next visit to Shenzhen!

294 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (254)
Viewed
Hotel & Grounds (32)
Viewed
Room/Suite (37)
Viewed
Bathroom (17)
Viewed
Dining (2)
Viewed
View from Room (10)
Viewed
Business Centre/Function Rooms (6)
Viewed
Pool/Beach Area (1)
Viewed
Other (149)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Hotel & Grounds (10)
Viewed
Business Centre/Function Rooms (4)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (2)
Viewed
Dining (9)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Shenzhen hotels
Civic Center
The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen
#2 of 2,727 in Shenzhen
800 reviews
Luohu Port
Grand Hyatt Shenzhen
Grand Hyatt Shenzhen
#5 of 2,727 in Shenzhen
663 reviews
Show Prices
Show Prices
Show Prices
Huanggang Port
Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen
#15 of 2,727 in Shenzhen
846 reviews
Hilton Shenzhen Futian
#12 of 2,727 in Shenzhen
188 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Discover one of the newest International luxury hotels in Shenzhen at the JW Marriott Hotel Shenzhen. Centrally located in the Futian Business District, our luxury International hotel in Shenzhen offers easy access to Baoan International Airport, Shenzhen Convention & Exhibition Centre, major tourist attractions and ports. Enjoy our Shenzhen luxury hotel first-class services, spacious accommodations, incredible amenities and fine dining. Rooms and suites offer luxurious bedding, 42" flat-screen TV, high-speed Internet, laptop-size safe, mini-bar and rainforest shower. Extensive spa treatments are available at Quan Spa along with our 24-hour Health Club and outdoor swimming pool. With over 1,226 square meters of function space, event planning and catering, we commit to make your event unforgettable. Experience the finest of luxury hotels in Shenzhen, China at the JW Marriott Hotel Shenzhen, ideal for your China Hi-tech Fair needs! ... more   less 

Additional Information about JW Marriott Hotel Shenzhen

Address: No.6005 Shennan Boulevard, Futian District, Shenzhen 518040, China
Region: China > Guangdong > Shenzhen > Xiangmi Lake
Price Range: £105 - £228 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Shenzhen 5*
Number of rooms: 402
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Priceline, Expedia, Ctrip TA and Agoda so you can book your JW Marriott Hotel Shenzhen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Shenzhen
Hotel Style:
#4 Romantic Hotel in Shenzhen
#12 Business Hotel in Shenzhen
#13 Spa Hotel in Shenzhen
#19 Luxury Hotel in Shenzhen
#52 Best Value Hotel in Shenzhen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Shenzhen staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from JW Marriott Hotel Shenzhen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“concierge level”
 of 5 bubbles halpinct, 23 Feb 2017 | Read review
“Any room. There is no special view to be had from the top.”
 of 5 bubbles HappyTravel888, 21 Jan 2017 | Read review
“Higher is better!”
 of 5 bubbles J4594RJsergiol, 3 Jan 2017 | Read review
“Shennan facing rooms are bettter”
 of 5 bubbles georgeaM327SZ, 19 Dec 2016 | Read review
“Go for a higher level to escape the noise.”
 of 5 bubbles dmiall, 6 Dec 2016 | Read review
5 of 5