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Grand Soluxe Hotel and Resort Sanya

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Grand Soluxe Hotel and Resort Sanya
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214 Reviews from our TripAdvisor Community

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Sydney, Australia
Reviewed 10 September 2014

This hotel is not a 5 star hotel. Maximum 3. Staff does not speak any English. Room cleanliness, especially toilet/bathroom - 0 out of 5! Terrible urine smell, mould, soap spots on the walls and floor, hair... Disgusting. I had a chance to see how they clean the room - everything was cleaned with same dirty piece of clothes. We...

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1Thank Irina P
Reviewed 31 August 2013

This is the worst hotel I have ever stayed in. I'm genuinely perplexed by the positive reviews - they must have extremely low standards. I have stayed in 2* hotels in Greece that have been more enjoyable than this poor excuse for a 'resort'. The staff are extremely unhelpful and often rude when you try your hardest to communicate with...

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3Thank LorenzoMingus
New York City, New York
Reviewed 29 August 2013

I cannot recommend this hotel. While I certainly don't expect every staff member to speak English, communication was impossible most of the time. While convenient to the beach, the hotel is approx 30-40 min by taxi from the city. This problem is compounded by the fact that the food at the hotel is largely inedible - that's if they have...

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1Thank Kevin C
Stavanger, Norway
Reviewed 28 August 2013

Stayed for ten days in end of august 2013. Almost everyone got sick from the food. the breakfast buffet was "ok" but the rest was overpriced and had low standard. Almost no one in the staff talked english. The hotell was repainted inside and it smelled paint in the lobby and the corridors. My room was very noisy from something,...

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Thank OsloPG
Berlin, Germany
Reviewed 26 August 2013

Stayed here in August 2013 for a couple of weeks and was not impressed. The food was pretty abysmal and hygiene standards were far from ideal. The staff have only a very limited grasp of English, which can make even the most basic of requests very arduous and time consuming. There is nothing to do in the immediate vicinity of...

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Thank Kyle L
St. Petersburg, Russia
Reviewed 5 May 2013

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Thank 2_antonia
Zhenjiang, China
Reviewed 3 May 2013

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1Thank afunkychicken
Shanghai, China
Reviewed 16 March 2012

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Thank Clemdjc
Tel Aviv, Israel
Reviewed 21 August 2011

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Thank smoshe
Reviewed 11 May 2010

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2Thank mid_atlantic2east

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Beachfront
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Grand Soluxe Hotel and Resort Sanya

Address: No.196 Sanya Bay Road, Sanya 572000, China
Region: China > Hainan > Sanya
Price Range: £41 - £51 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Soluxe Hotel and Resort Sanya 5*
Number of rooms: 312
Reservation Options:
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Hotel Style:
#57 Luxury Hotel in Sanya
#60 Best Value Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from Grand Soluxe Hotel and Resort Sanya staff and other travellers.
2 questions
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Questions? Get answers from Grand Soluxe Hotel and Resort Sanya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from this hotel”
OsloPG, 27 Aug 2013 | Read review
“The cheaper rooms all have a view of what is effectively a building site, which backs onto the aiport runway.”
57kylel, 26 Aug 2013 | Read review
“The "sea view" room is fantastic. It costs a little more but it's well worth it, seeing as the "garden view" apparently sucks (saw it from the corridor windows).”
  • Evening view from our room
Clemdjc, 16 Mar 2012 | Read review
“Ask for sea side”
smoshe, 21 Aug 2011 | Read review
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