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04/02/2018 05/02/2018
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    Renaissance Sanya Resort & Spa

    No.1 Yezhou Road, Haitang Bay, Sanya 572000, China
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    04/02/2018 05/02/2018
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    Savings alert: 25% below average rate

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    US$129
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    Traveller (1049)
    Room & Suite (229)
    Pool & Beach (124)
    Overview
    • Excellent60%
    • Very good28%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “starfish market” (24 reviews)
    “star anise” (16 reviews)
    “star fish bar” (13 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Renaissance Sanya Resort & Spa
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (615)
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    1 - 5 of 319 reviews

    Reviewed 1 week ago via mobile

    Stayed here recently for business and can honestly say this is the worst hotel experience of my life. I am a regular business traveler and have never come across such poor service. Nothing in the hotel functions properly, rooms are not cleaned to any basic...More

    1  Thank MeghanGallagher
    Response from RenaissanceSanya, Director of operations at Renaissance Sanya Resort & SpaResponded 5 days ago

    Dear Ms. Gallagher Thank you for taking the time to share your experience staying at our resort. We sincerely apologize for the absolutely failing your basic expectations. You certainly have every right to be extremely disappointed. We acknowledge that we have many areas for improvement...More

    Reviewed 2 weeks ago

    We stayed here for one night as a part of our Sanya trip and were impressed with the property which is very huge and bang on the Haitang bay with its own private beach.The location is a bit far from the Sanya airport and it...More

    Thank Kshitij2003
    Response from RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & SpaResponded 2 weeks ago

    Dear Kshitij2003 We appreciate your feedback on tripadvisor and thank you for taking the time to share your experience with us. We also apologize for failing to meet some of your expectations. We believe that there are still many areas for us to improve on...More

    Reviewed 3 weeks ago

    We had initially booked a club room at the Sofitel for our trip to Sanya but ended up taking the cheaper option of this hotel after my father in law decided to tag along and double our expenses.... Anyway I digress. The hotel and grounds...More

    Thank TheBeijingDeva
    Response from RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & SpaResponded 3 weeks ago

    Dear TheBeijingDiva Thank you for taking the time to share your experience at our resort on tripadvisor. We are delighted that your family enjoyed the stay and appreciate your commendations, which we certainly would share with the ambassadors. We alsomapologize if we failed to exceed...More

    Reviewed 13 December 2017

    we'd recently encountered the hotel through a friend who'd stayed there before. our requirements were quite simple. have a room that enables us to walk to the beach (without crossing any street, etc) and got a room with a beautiful view, metres from the beach....More

    Thank jsingap0re
    Response from RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & SpaResponded 13 December 2017

    Dear Mr. jsingap0re We appreciate the time you have taken to share your experience staying at our resort. We are delighted to hear that you enjoyed the moments here, which we will certainly share with our ambassadors. We also apologize if we failed to exceed...More

    Reviewed 11 December 2017 via mobile

    Room: -Very spacious -wonderful view at 8th floor -Not new but in good condition -A little smelly at the beginning but it disappear after openning the class door for ventilation -bad snell in the wardrobe, may be due to the slipper Restaurant: -many food choices...More

    Thank Ivan3311
    Response from RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & SpaResponded 13 December 2017

    Dear Mr. Ivan3311 We appreciate the time you have taken to share your experience at the resort. Our utmost apology for failing to exceed your expectation. Thank you for the feedback on the room, which we have been working to refresh the rooms since the...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$69 - US$487 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Sanya
    • #7 Romantic Hotel in Sanya
    • #8 Business Hotel in Sanya
    • #11 Best Value Hotel in Sanya
    • #13 On the Beach Hotel in Sanya
    • #13 Spa Hotel in Sanya
    • #13 Luxury Hotel in Sanya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 508
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Expedia, getaroom.com, Orbitz, Travelocity, HotelQuickly, Cancelon, Cheap Tickets and TripOnline SA so you can book your Renaissance Sanya Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Hainan >
    • Sanya
    • Also Known As
    • Renaissance Sanya Resort And Spa ,
    • Renaissance Sanya Hotel Sanya
    Add Photo Photos
    Traveller (1049)
    Room & Suite (229)
    Pool & Beach (124)
    Dining (52)
    Hotel & Grounds (752)
    Bathroom (21)
    Family and Play Areas (12)
    Business Centre & Event Rooms (4)
    Nearby
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    Ask a question
    Questions & Answers
    Nelson G
    29 July 2017|
    AnswerShow all 2 answers
    Response from RenaissanceSanya | Property representative |
    Dear Mr. Nelson G Thank you for the inquiry. The package is for the Grandparents+Parents+kids and it comes with 2 rooms already. Otherwise it would be very crowded even in our spacious room. You may like to book directly... More
    0
    Votes
    Emelie CY C
    Hi there. I was booked 2 bookings through online travel agent -Expedia under name Ms. Cheung Ching Yi & Ms. Chan Hau Yee for 3 days 2 nights. Could you remark that we would like to request **connecting room** on non smoking floor with higher floor and nice view. Base on our booking we did not included the Breakfast and internet access. May I know any promotion upgrade to nice room such as executive floor or others? Cause we would like to include both with nice price if possible. This is our first time travel to Sanya therefore we don't have any ideas and plans, hope you can provide more information us I do appreciate it. By the way, how long does it takes from airport to hotel ? Any transportation suggestion? If I take a taxi how far and how much for that? Since I search on website shown hotel do have shuttle bus is it free or pay extra charges? Also when I go to downtown by hotel shuttle is there any charges? If lovely that send me the timetable of bus schedule.
    3 June 2017|
    Answer
    Response from RenaissanceSanya | Property representative |
    Dear Ms. Emelie CY Our apology that for some reason, your inquiry did not reach us in time. I understood that we did not exceed your expectation. we have sent a private message to you and look forward to hear from you... More
    0
    Votes
    Sean_Lam
    3 May 2017|
    AnswerShow all 2 answers
    Response from RenaissanceSanya | Property representative |
    Dear Mr. Sean_Lam My apology for the late response. you can choose the full board or you can choose where you like to dine when you come here. We do like our guests of course to dine with us every night but we know that you... More
    0
    Votes
    Room Tips
    "best view and quiet floor"
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    "best views"
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    "Rooms higher up will have a much better view"
    Read review
    "Higher floors, better views!"
    Read review
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