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Grand Hyatt Sanya Haitang Bay Resort & Spa

No.68 Haitang North Road, Haitang Bay, Sanya 572013 China
Traveller (812)
Room & Suite (247)
Dining (61)

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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#35 of 556 hotels in Sanya
Location
Cleanliness
Service
Value
Grand Hyatt Sanya Haitang Bay features 435 spacious and comfortable guestrooms, suites and villas, plus a range of dining outlets. Five restaurants and bar combine Hainan traditional culture with contemporary design and extraordinary international cuisine. With 3,600 sq m of multifunctional meeting space, the hotel is the ideal choice for business meetings and social events; in particular, an innovative space called the Grand Residence offers its own show kitchen and seven private salons surrounding a courtyard. Three themed pools, the Huan Spa and a fully equipped Fitness Center offer guests complete options for renewal and well-being. In addition, the exclusive Camp Hyatt provides a paradise for children too — an imaginative playground with indoor and outdoor adventures, programmed activities and junior culinary classes, which will keep kids entertained in a safe and fun environment. For smart travelers, Grand Hyatt Sanya Haitang Bay delivers exceptional moments of more.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Kids stay free
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Yoga classes
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Game room
Entertainment staff
Karaoke
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Massage
Neck massage
24-hour security
BBQ facilities
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Picnic area
Shops
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Electric blanket
Walk-in shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Great View
Modern
Languages Spoken
English, Chinese

Location

No.68 Haitang North Road, Haitang Bay, Sanya 572013 China
Name/address in local language
Grand Hyatt Sanya Haitang Bay Resort & Spa
725Reviews10Q+A20Room tips

Reviews
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Thania V wrote a review Feb 2024
1 contribution
My first time to dine at Grand Cafe and I must say I was impressed. They carefully thought about giving the guests a complete dining experience which includes a kiddie area buffet spread. Jay, the restaurant manager was splendid! He even took his time to introduce us to the different food sections of the restaurant. His very attentive , excellent service and exceeded our expectations! Thank you for making out first dining experience at Grand Cafe memorable. Will definitely recommend to all our friends and families about Grand Hyatt Sanya, Haitang Bay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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sodu65133 wrote a review Dec 2023
San Jose, California1 contribution
I won’t consider this hotel as a beach resort. It has very limited beach access and doesn’t even provide a beach chair. The hotel is pretty old. There are much better choices in the area, even at lower price points.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grand Hyatt Sanya Haitang Bay, Owner at Grand Hyatt Sanya Haitang Bay Resort & Spa
Responded 24 Dec 2023
Dear valued guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robertsgriffith wrote a review Dec 2023
Toronto, Canada32 contributions22 helpful votes
The location with a lovely long stretch of well kept beach was one of the reasons we picked the GH Sanya. After a six night stay, we were most impressed by the people we met who were dedicated to make our stay an enjoyable one. As life time globalist, we were upgraded to a 140 square meter suite three floors above the grand club with a lovely view. Derrick who checked us in quickly to our suite and formed a WeChat team to quickly respond to questions or issues we have in our stay. Very quick response from these five people.Great job! Like to thank Rocky Chen the Director of Rooms and May Chen Front Office Manager who came by the lounge the next day to check on us and offered some good ideas on exploring Sanya. Very impressed by their customer centric approach interacting with their customers. Food was excellent including the buffet breakfast and the evening wine service at the grand club. Housekeeping was wonderful. Jay and Leo in Grand Cafe were super! Suvi, Edward and Elvis and others at the Grand club took good care of us. It’s our pleasure to thank them for a wonderful stay. I give them full marks 💯
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grand Hyatt Sanya Haitang Bay, Owner at Grand Hyatt Sanya Haitang Bay Resort & Spa
Responded 24 Dec 2023
Dear, Thank you for choosing to stay with us at Grand Hyatt Sanya Haitang Bay Resort & Spa. Thank you for your stay and spending time to share your experience with us. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back to our resort in the future. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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wicwawa wrote a review Nov 2023
Foster City, California7 contributions3 helpful votes
I booked 3 rooms for 4 nights for my entire family trip. However the experience of my room ruined my vacation. The first room I was given has a broken toilet. They sent a couple of guys to fix it TWICE in two days and concluded it can not be fixed. However when I came back from breakfast, I noticed that there are poo on the floor in the bathroom and in the bedding sheets. The guys even left their tool knife blade on the vanity. Don’t you realize that there is an one year old baby living in the room ? If you give up fixing the toilet, please at least clean it up before leaving. Later I was given another room in another building (not the main building) which is far away from every thing. And the shower was not working either and they had ti send someone to fix it again. Overall, this is not a Grand Hyatt experience I’m expecting. I have lived in many Hyatt properties, from Shanghai Grand Hyatt, Dubai Grand Hyatt, Pairs Park Hyatt, and many more in North America. This is the worst experience I have ever had.
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: The hotel only has two L2 charging spot. So if you are renting an EV like me, better prepared to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Grand Hyatt Sanya Haitang Bay, Owner at Grand Hyatt Sanya Haitang Bay Resort & Spa
Responded 6 Nov 2023
Dear valued guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AlanT113 wrote a review Aug 2023
Adelaide Hills, Australia269 contributions94 helpful votes
We were looking for an indulgent overnight stay, to get away from our stressful life for a while, this place was good but also disappointing. Like so many ‘luxury’ hotels the luxury part over time is tarnished with use, no complaints really regarding amenities, linen and towels, but the decor could do with a lift, and if you looked closely in the corners there were signs of neglect, the big bath was a drawcard for us, but unfortunately no bubble bath or bath bomb to luxuriate with, and we could not empty the bath, the drain plug would not operate. But no real complaints, the service throughout was courteous and polite the staff were well trained and observant, the breakfast buffets were a feature and excellent, the range of food on offer superb, fresh and delicious. Navigating the many corridors and halls was a challenge and there is no site map in the rooms, we still do not know where the pool is. Would we stay again? Not sure there are many hotels on offer here I think we would try another.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: If you are looking for a quiet weekend this may not be the place, it’s a mixture of Las Vegas and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grand Hyatt Sanya Haitang Bay, Owner at Grand Hyatt Sanya Haitang Bay Resort & Spa
Responded 3 Sept 2023
Dear valued guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jjjbellevue wrote a review Jul 2023
1 contribution
Thanks for the kind reception I received. All personnel were attentive, kind, and helpful. This was a perfect stay. The weather was very hot and humid, but there was always a plentiful supply of bottled water. Thanks again.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grand Hyatt Sanya Haitang Bay, Owner at Grand Hyatt Sanya Haitang Bay Resort & Spa
Responded 26 Jul 2023
Dear valued guest, Thank you for choosing to stay with us at Grand Hyatt Sanya Haitang Bay Resort & Spa. We are glad to hear that you enjoyed your stay. Grand Hyatt Sanya Haitang Bay Resort & Spa is situated amid the serene and sandy beach in the center of the National Coast, Haitang Bay. With a contemporary design inspired by traditional Chinese lanterns, this splendid resort is a beacon on the shore guiding travellers to a destination of comfort, luxury and rejuvenation. The resort is mere 34 km from Sanya Phoenix International Airport, and less than 15 minutes' walk from Sanya International Duty - Free Shopping Complex. Should your travels bring you back this way, I hope that you will stay with us again. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yifan Z wrote a review Jun 2023
10 contributions1 helpful vote
Booked regular room, and got upgraded base on my Explorist status to a ocean front view room. Don't know why it is called ocean front, the balcony is not directly face the ocean but anyway.. The upgrade worth about 30 USD. I expect they will upgrade me to this, who will go to the bay and not have a ocean view to save 30 USD(considering already spent 144 USD) I wonder. Got the room for about 160 USD per night after tax during summer. Relatively more expensive than neighbor hotels. For example, the Sheraton hotel adjacent to this one cost 100 USD a night for the same time frame. I bet it will be more expensive during winter peak season. The common area of the room is not spacious, however, the walk-in closet is big enough and its like a small room that can really fit a bed. The resteroom is also really spacious. Base on these two, I say it must attract more lady customers. The hotel features three swiming pools. Adult, kids, and family pool. The adult pool is only 1.2 meter deep and not wide enough for men to really swim. And it start to repair the second day we arrived. However, the kids pool looks wonderful and I am sure it will attract kids. The family pool is also great and has pop music and bubble maker that generate cloud like bubbles and it must drive kids exited. Haitang Bay has really strong waves and strong wind therefore not able to do sea swim. Also no sand chairs and such due to the harsh wind. In one sentence: the beach is unattended, if you know what I am saying. However, the hotel provides toys for kids to use to play sand. Also, the hotel provide hyatt kids camp. Some programs seems free and some will cost extra. Breakfast does not cost a lot, plus they probably gift breakfast to guest who do not include breakfast, so I guess everyone has breakfast. That said, the breakfast is relatively crowded, and it is only summer. I cannot imagine what breakfast cafe will looks like during winter. breakfast has many variety and really good. Let's sum up: as a unmarried man traveling with his dad, I am unable to enjoy the unattended beach, the adult pool, and I also got visited by a housekeeping lady official who came in the room delivering water bottles upon my request without ring the doorbell and then decided to face to face inform me she delivered the water, while I was on the toilet pooping.... I am not super excited. Must be great for kids and great for lady. average good for men. 90/100 :)
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Grand Hyatt Sanya Haitang Bay, Owner at Grand Hyatt Sanya Haitang Bay Resort & Spa
Responded 21 Aug 2023
Dear valued guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joey Yang wrote a review Jan 2023
Shanghai, China47 contributions27 helpful votes
+1
A great family holiday by staying at Sanya Haitang Bay Hyatt during Chinese New Year, thanks GSM May kindly upgrade the reservation to Grand Suite with 180 ocean view even though it is almost full occupied!!! Absolutely it's your choice for your family🎉
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grand Hyatt Sanya Haitang Bay, Owner at Grand Hyatt Sanya Haitang Bay Resort & Spa
Responded 2 Feb 2023
Dear Joeyang2008, Thank you for choosing Grand Hyatt Sanya Haitang Bay Resort & Spa and sharing your comments with us. Our hotel is situated amid the serene and sandy beach in the center of the National Coast, Haitang Bay. With a contemporary design inspired by traditional Chinese lanterns, this splendid resort is a beacon on the shore guiding travellers to a destination of comfort, luxury and rejuvenation.We will diligently make every effort to improve our service. We look forward to welcoming you back to our resort in the future. Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Downtown83 wrote a review Dec 2022
Nanjing, China498 contributions232 helpful votes
We got a room on the north side facing the street and it was very noisy. As the windows on the aisles did not close also some cold wind blew trough all night. After long discussion with several staff members (which obviously did not exchange information between each other) we got an upgrade to a pool suite, which for sure was a great offer. The rest of our stay therefore was great. The breakfast is good and the amenities like pool and playground of good quality. Unfortunately the beach is not so nice as it has a lot of horse poop and quads and swimming is not allowed.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grand Hyatt Sanya Haitang Bay, Owner at Grand Hyatt Sanya Haitang Bay Resort & Spa
Responded 5 Jan 2023
Dear valued guest, Thank you for choosing Grand Hyatt Sanya Haitang Bay Resort & Spa and sharing your comments with us. We value your feedback and sincerely apologize to you for the shortcomings. We will diligently make every effort to improve these points. We look forward to welcoming you back in the future. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lena G wrote a review Jul 2022
94 contributions13 helpful votes
+1
Our family of four spent a few nights at the hotel, and it was an excellent experience! The staff were very helpful and took us to our room. The room was SPECTACULAR! We thoroughly enjoyed having all the space and amenities, and it was very well kept and maintained. The hotel grounds are very large, so it does take a few minutes to walk from the main entrance to the different pools. Each pool fits a purpose too, so our kids spent lots of time at the The beach is right at your doorstep too. We did not leave the hotel at all during our stay, and we did not have to! The food choices at all three restaurants were delicious and very well-priced given the quantity and quality of dishes. I would say that this is perhaps one of Sanya's best kept secrets, as I did not know how nice this resort was till we got there. The pics do not do the resort any justice. I would most definitely return soon, and I would recommend this hotel to anyone looking for a relaxing stay at an excellent location. We will be back for sure!
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Date of stay: July 2022
Location
Service
Room Tip: If traveling with families, opt for the family rooms!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Grand Hyatt Sanya Haitang Bay, Owner at Grand Hyatt Sanya Haitang Bay Resort & Spa
Responded 8 Jan 2023
Dear valued guest, Thank you for choosing to stay with us at Grand Hyatt Sanya Haitang Bay Resort & Spa. We are glad to hear that you enjoyed your stay. Grand Hyatt Sanya Haitang Bay Resort & Spa is situated amid the serene and sandy beach in the center of the National Coast, Haitang Bay. With a contemporary design inspired by traditional Chinese lanterns, this splendid resort is a beacon on the shore guiding travellers to a destination of comfort, luxury and rejuvenation. The resort is mere 34 km from Sanya Phoenix International Airport, and less than 15 minutes' walk from Sanya International Duty - Free Shopping Complex. Should your travels bring you back this way, I hope that you will stay with us again. Best Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£113 - £145 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHainanSanya
NUMBER OF ROOMS
435
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND HYATT SANYA HAITANG BAY RESORT & SPA - Updated 2024 (China)

Frequently Asked Questions about Grand Hyatt Sanya Haitang Bay Resort & Spa
What are some of the property amenities at Grand Hyatt Sanya Haitang Bay Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Hyatt Sanya Haitang Bay Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Sanya Haitang Bay Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hyatt Sanya Haitang Bay Resort & Spa?
Yes, parking is available to guests.
What are some restaurants close to Grand Hyatt Sanya Haitang Bay Resort & Spa?
Conveniently located restaurants include Chuyi Wutai Restaurant, S.E.A Restaurant, and Lobby Lounge.
Are there opportunities to exercise at Grand Hyatt Sanya Haitang Bay Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Does Grand Hyatt Sanya Haitang Bay Resort & Spa have airport transportation?
Yes, Grand Hyatt Sanya Haitang Bay Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Sanya Haitang Bay Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Sanya Haitang Bay Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Sanya Haitang Bay Resort & Spa?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Grand Hyatt Sanya Haitang Bay Resort & Spa?
Many travellers enjoy visiting Binglang Ethnic Village (6.5 miles).