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Sofitel Harbin

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Traveller (214)
Room & Suite (57)
Dining (24)
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Overview
  • Excellent53%
  • Very good33%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (562)
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260 results
Traveller rating
128
74
32
17
9
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LanguageEnglish
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128
74
32
17
9
Show reviews that mention
All reviewsthe club loungejapanese restaurantwanda shopping mallice festivalbusiness triphome away from homethe dragonwestern cuisinespecial thanksclub staffhuge lobbygolf clubmanager georgeenjoyable staythe general managercompared to other hotelsnice room
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1 - 5 of 260 reviews
Reviewed 17 April 2018 via mobile

The hotel is in the center of downtown. It's very convenient for shopping,since it is just close to Wanda shopping center. The decoration here is European style. For transportation, it's 15 minutes to the train station by taxi. The team of customer service is very...More

Review collected in partnership with 单个酒店
Thank michael_ustc
Reviewed 5 April 2018

The Sofitel Harbin has been our home for the last few days. The hotel manager (George) and several of his staff members have been excellent. Lydia made us all feel welcome and ensured a room was setup for our toddler. The room included a tent...More

Thank Rishi M
Reviewed 19 March 2018

It is the time to leave this hotel to go home, i will miss what all the staff sent me, a sense of friendship and familiarity, After nine Months of stay i can say that i found Whats a traveler looks for. A special thanks...More

Thank squassinalucas
Response from Sofitel_GM, Guest Experience Manager at Sofitel HarbinResponded 27 March 2018

Dear Mr. Luca How are you? thanks for your sharing your good experience, I think you are very familiar with our lounge team, we hope to see you soon. Best Regards Lisa Yang Guest Experience Manager Sofitel Harbin

Reviewed 13 March 2018

Very good hotel. Warm and cozy rooms and great facilities! All crew is very welcoming and the lounge specially is great! The lounge crew, that I have the most contact: Sybil, Muse, May, Nicole, Linda and Joy make always sure that I feel like home....More

Thank F M
Response from Sofitel_GM, Guest Experience Manager at Sofitel HarbinResponded 27 March 2018

Dear guest Warm greeting from Sofitel Harbin I am very glad to received your good feedback with our staff name, I think they are one of the best team in our hotel,we hope to see you soon. if you come back please let me know,...More

Reviewed 12 March 2018

Our big group came here and booked 12 rooms. Their lobby is very large, so even with people arriving together, the place does not feel congested or tight. Majority of front desk staff speaks from basic to good english, while the concierge either had no...More

Thank al22tecc
Response from Sofitel_GM, Guest Experience Manager at Sofitel HarbinResponded 27 March 2018

Dear Guest Warm greeting from Sofitel Harbin We very much appreciate your choise stay at the Sofitel Harbin. Thank you for sharing your experience, your feedback is very important for us improve our quality service and room facilities. I will share your information with our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$83 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Harbin
#1 Luxury Hotel in Harbin
#46 Best Value Hotel in Harbin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$83 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Harbin
#1 Luxury Hotel in Harbin
#46 Best Value Hotel in Harbin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (214)
Room & Suite (57)
Dining (24)
Pool & Beach (4)
Questions & Answers
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Cheri A
4 January 2018|
AnswerShow all 3 answers
Response from fabio m | Reviewed this property |
Sorry for the delay of my answer. Sure, it’s close the Ice Festival
1
Vote
Google Translation
al22tecc
30 June 2017|
AnswerShow all 2 answers
Response from FabrizioF792 | Reviewed this property |
Yes, it is
0
Votes
Room Tips
"Choose the side that faces the Dragon Tower and the Park, and a higher floor room. That'll give a good..."
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"Make sure you have a room with a window to regulate the temperature during winter"
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"Rooms on the club floors are worth the money."
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"good people good location"
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