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Novotel Zhengzhou Convention Centre Hotel

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Novotel Zhengzhou Convention Centre Hotel
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76 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Fort Myers, Florida
Reviewed 2 weeks ago

Amazing hotel, staff , very accomodating...breakfast buffet very good, friendly. Hotels in America should take a lesson, would not hesitate to stay again.Room was excellent. When it rained I was given an umbrella, they seem to care about their guests

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1Thank confident690
Toronto, Canada
Reviewed 25 August 2016 via mobile

I recently stayed at this hotel for two nights while on business in the area. The hotel Staff were very friendly, accommodating and spoke very good English. The rooms were modern, bed was very comfortable and overall a nice size. The breakfast buffet which was included is excellent. The only cons I had with this hotel was the construction noise...

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Thank Elazarovich
Burlington, Canada
Reviewed 10 August 2016

Hi everyone, I have visited Novotel Hotel a couple of times during my husband's work in China and I am still amazed by the professionalism and welcoming feeling that the hotel offers to their guests including ourselves. I would like to thank all Novotel staff for doing a wonderful job there, starting with the manager who is one of the...

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Thank livianadima
hong kong
Reviewed 3 June 2016

Have stayed at this Hotel, the interior design is magnificient and the Hotel views are also very very good. Only downside is that there is a lot of construction work going on around it, thus you might get some noise during the day. Apart from that, value for money and great stay.

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Thank jose193
Bedford, United Kingdom
Reviewed 23 April 2016

This could be a nice hotel but it is unfortunately a bit lacking. On arrival our room was stiflingly hot - the air con was turned off and they couldn't turn it back on. We were moved to a corner (and bigger) room which allowed us to open more windows and they gave us a fan which reduced the temperature...

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1Thank AngelaTh
Stephen L, General Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. Regarding to the problem of our air-condition in your feedback, our Engineering will check all the facilities thoroughly to ensure that situation will not occur again. We are looking forward to your next visit.

Reviewed 17 January 2016 via mobile

It was christmas eve when the left leg of my 7 year old son got trapped at revolving door of the lobby. When we ask them to break the glass, staff did not agree. I was shocked and my son was crying and begging because of the pain. I was desperate and frustrated because my son can lose his leg...

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Helpful?
Thank priksyl
Stephen L, General Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. The Hotel apologise for the unpleasant experience and the service failure. We will look into the below matter seriously and take necessary action to ensure that the below does not re-occur again. We would appreciate if you can provide us with another opportunity to try the...

Reviewed 13 January 2016

I am writing this review in addition to my recent review on ctrip as it will not allow me to edit my review there. "Upon check out i had asked for a taxi to the airport, the hotel arranged a taxi after waiting for 10 mins that would not go by tariff and asked for 150RMB, then he had to...

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1Thank OneVersusAll
Stephen L, General Manager at Novotel Zhengzhou Convention Centre Hotel, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. The Hotel apologise for the unpleasant experience and the service failure. We will look into the below matter seriously and take necessary action to ensure that the below does not re-occur again. We would appreciate if you can provide us with another opportunity to try the...

Hong Kong, China
Reviewed 2 December 2015 via mobile

Stayed one night for business trip. Temperature in Zhengzhou was low, less than 10C, but the room is not warm at all even the switched air-con to 32c. The bathroom is big, shower next to the window that people on the street may look through the window. The choices of food for buffet breakfast, good value for room price at...

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Thank Anderson L
London, United Kingdom
Reviewed 22 September 2015

Didn't like Zhengzhou at all so staying at the novotel was the only saving grace. We were there on work. The hotel staff and services are great. The breakfast was unbelievable. we spent all evenings at the hotel with no regrets.

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Thank KingsleyGomes
Auckland Central, New Zealand
Reviewed 6 September 2015

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Thank RFJ73

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Conference Facilities

Additional Information about Novotel Zhengzhou Convention Centre Hotel

Address: Block 17A Graham Building CBD Outer Ring RD, Zhengzhou 450000, China
Region: China > Henan > Zhengzhou
Price Range: £57 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Zhengzhou Convention Centre Hotel 4*
Number of rooms: 223
Reservation Options:
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Hotel Style:
#4 Best Value Hotel in Zhengzhou
#6 Luxury Hotel in Zhengzhou
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Zhengzhou Convention Centre Hotel staff and other travellers.
3 questions
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Turner, Oregon
over a year ago

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Questions? Get answers from Novotel Zhengzhou Convention Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer higher floors where the view is incredible”
 of 5 bubbles livianadima, 10 Aug 2016 | Read review
“Nearby area under construction, almost all rooms get to feel noisy”
 of 5 bubbles OneVersusAll, 13 Jan 2016 | Read review
“Try the executive levels”
 of 5 bubbles R4253FXalexa, 11 Mar 2015 | Read review
“Corner rooms are larger and be firm about you request to have the airconditioning turned on.”
 of 5 bubbles gregmas, 15 Dec 2014 | Read review
“Executive room is a great way to stay and take in the benefits from it.”
  • Large Bathroom - Executive Floor
  • View
 of 5 bubbles MattG845, 21 Dec 2013 | Read review
5 of 5
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