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Sofitel Zhengzhou

Traveller (147)
Room & Suite (78)
Dining (23)
Overview
No.115 Jinshui District, Zhengzhou 450003 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
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Reviews (405)
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LanguageEnglish
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30
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3
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All reviews gym equipment business center concierge manager construction work chinese restaurant buffet breakfast five star very nice hotel hotel facilities special thanks top class samantha china city traffic comfort english
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1 - 5 of 94 reviews
Reviewed 3 weeks ago via mobile

Individual check in and attitude. Friendly personal and warm and cosy room, making your stay smooth. Very big swimming pool, good breakfast. Once I can 5 Minute before closing and everything was not available, but the management team brought customised breakfast to my room. If...More

Date of stay: October 2018
Thank Smalltalk1
Response from MarcomSZZ, General Manager at Sofitel ZhengzhouResponded 1 week ago

Dear guest, Thank you very much for your positive and detailed feedback! We really appreciate you take the time to tell us about your stay. We have duly read your suggestion regarding the vegetarian / vegan dishes and will make sure to find a way...More

Reviewed 11 October 2018

Stayed at this property on a recent trip with a group of friends-- we used it as a landing pad when we arrived,before continuing to a more rural location, and a place to rest and recuperate after that trip was done. The guest services manager,...More

Date of stay: September 2018
Thank Recrow2018
Response from MarcomSZZ, Public Relations Manager at Sofitel ZhengzhouResponded 31 October 2018

Dear Andrew, Thank you for your kind and detailed review! It truly was a pleasure to welcome you in Zhengzhou with your team! Looking forward to meeting you again! Sincerely, Victor Debon Guest Experience Manager

Reviewed 22 September 2018

We stayed at Sofitel Zhengzhou for our family trip in Zhengzhou. Booked 8 rooms for 5 Nights. Before my arrival, I felt some disappointments, and prepared that this time my stay in Sofitel will not satifying as usual. But, unexpectedly, all of our rooms were...More

Review collected in partnership with Accorhotels.com
Date of stay: September 2018
Thank dewi p
Response from MarcomSZZ, General Manager at Sofitel ZhengzhouResponded 31 October 2018

Dear Dewi P., Thank you so much for your this detailed feedback! We are pleased to inform you we are now giving English classes to most of our staff. We hope to have the chance to welcoming you again to show you how our team's...More

Reviewed 11 August 2018 via mobile

Good location and huge lobby. I checked-in in the morning and luckily they could accomodate my request. Service was good and attentive comparing to other 4-5 Star hotels I stayed in China. Standard room I stayed was not big but bed was comfortable and room...More

Date of stay: August 2018
Thank chow48
Response from MarcomSZZ, General Manager at Sofitel ZhengzhouResponded 31 October 2018

Dear chow48, Thank you for your kind review! It's always a pleasure to let our guest enjoy a free late check-out when possible! :) Best regards, Samantha Yu General Manager

Reviewed 25 July 2018

I stayed 4 nights at this hotel and was very happy about its service, food and location. Gym and pool are also very good. Minuses; personnel speak not good English. For 5***** it should not be like that.More

Date of stay: June 2018
Thank Tonia T
Response from MarcomSZZ, General Manager at Sofitel ZhengzhouResponded 31 October 2018

Dear Tonia, Thank you for your kind feedback! We have taken note of your suggestion regarding English speaking staff and we are now giving English classes to most of them. We hope to have the chance to welcoming you again to show you how our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair access
Meeting Rooms
Room Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Laundry Service
Conference Facilities
Breakfast Available
Children Activities (Kid / Family Friendly)
Airport Transportation
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Sauna
Details
Price range
US$68 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Zhengzhou
#47 Best Value Hotel in Zhengzhou
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$68 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Zhengzhou
#47 Best Value Hotel in Zhengzhou
Room types
Non-Smoking Rooms, Family Rooms
Photos
Traveller (147)
Room & Suite (78)
Dining (23)
Pool & Beach (3)
Business Centre & Event Rooms (11)
Nearby
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Nearby RestaurantsSee all 673 nearby restaurants
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WeiDao KongJian
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Nearby AttractionsSee all 141 nearby attractions
Zhengzhou Town's God Temple
46 reviews
.79 miles away
Henan Science and Technology Museum
14 reviews
1.50 miles away
Yellow River Museum
7 reviews
.57 miles away
Zhengzhou Shang Dynasty Ruins
29 reviews
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Questions & Answers
Ask a question
BrianS3266
31 March 2017|
Answer
Response from MarcomSZZ | Property representative |
Dear Guest, Thank you for your question. And sorry for my late reply, hope it still works. Sofitel Zhengzhou has our Concierge team, they can assist with communicating with tour agency.
0
Votes
Google Translation
Room Tips
"highest floor with nice view"
pkolodziejski
1 Dec 2017
Read review
"The top floor"
lamyaab
9 Oct 2017
Read review
"Go to the top floor bar the view is sensational"
SueN1140
20 Aug 2016
Read review
"Rooms on south side can enjoy sunshine more."
R6926ORjennyl
18 Oct 2015
Read review
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