We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsthe executive loungethe rivergreat hotelshrimpa river view roomlobby restaurantchinese restaurant is excellentseasonal tastescigar loungewide range of dishesfive stargrand lobbythree nightsroom service menuchinese culturein room diningfriendly reception
I have returned to what is likely my favorite hotel in Wuhan. It has the Western feel. Check in was simple and easy. Food is very good. The creamy Mushroom Sandwich was great and tasty. Drinks were cold and quickly delivered with ample ice. Thanks...More
Response from Yebei S, Manager at Westin Wuhan WuchangResponded 16 December 2014
Thank you so much for staying with us and sharing your insights with our friends here. At Westin we aim to deliver highest quality services to our guests at every touch point and I am glad to hear this was reflected during your stays with...More
Very common luxury Chinese style hotel typical for Wanda properties. Huge empty lobby with only a few seats- great for a football game. Rooms are very standard Westin but bathroom is not adequately separated from the sleeping area. If you need to get up ahead...More
Response from Yebei S, Guest Relations Manager at Westin Wuhan WuchangResponded 17 October 2014
Thank you very much for choosing the Westin Wuhan Wuchang.Your feedback towards room service is important to us, we will shared your comments with our staff so that we can take immediate measures for improvement. Thank you once more for sharing your thoughts and recommendation;...More
Stayed for 2 nights. Love ambience and design, presenting chinese culture in a classy manner. Rooms were CLEAN. It is a little too far from the city centre though, took us 30mins by car (about 15mins without traffic). Also, maybe the hotel can improve on...More
1 Thank ffxSG
Response from Yebei S, Guest Relations Manager at Westin Wuhan WuchangResponded 28 September 2014
Thank you very much for choosing the Westin Wuhan Wuchang.With a passion for delighting our guests, your feedback towards soundproofing is important to us, we will shared your comments with engineering staff so that we can take immediate measures for improvement. we are sorry for...More
Hotel permits smoking regardless of the signs. In the club lounge when I asked the employee to ask a guest to refrain from smoking (twice), one they did and the second time I was told the guest was very important. I asked (now two) employees...More
Response from Jessica W, Manager at Westin Wuhan WuchangResponded 2 September 2014
Thank you very much for choosing the Westin Wuhan Wuchang. Your feedback towards our Westin service is very important, we will shared your comments with staff so that we can take immediate measures for improvement. We want to take this opportunity to thank you for...More
We booked their weekend package for a stay in July 2014. As expected the Westin Wuhan Wuchang was a typical Chinese high-class hotel, in terms of concept, decoration and standards. A high percentage of hotel guests have been new rich locals.
What I liked:
1 Thank Schaible
Response from Jessica W, Manager at Westin Wuhan WuchangResponded 26 August 2014
Thank you very much for choosing the Westin Wuhan Wuchang.With a passion for delighting our guests, we are more than happy to learn that our hotel rooms, facilities and services exceeded your expectation.Your feedback towards our food and baverage department is important to us, we...More
I do agree that the quality of sleep is always good while you are staying in Westin everywhere. It seems that Weston Wuhan increases the varieties and constantly improve the quality in breakfast buffet.
Are you sure you want to delete this answer?
"Highly recommend higher floor room with executive launge access and superior river view."