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Kempinski Hotel Suzhou

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Traveller (290)
Room & Suite (29)
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About

Location
Cleanliness
Service
Value
Kempinski Hotel Suzhou is Kempinski’s latest collection of individual to open in China. Situated along Jinjihu Avenue and Guobin Road, the Kempinski Hotel Suzhou emerges before your very eyes after a short but scenic drive within large parkland which encompasses a 27-hole Jinjilake International Golf Course, Villas and Dushu Lake. The entire surrounding to this property is refreshingly lush with trees and picturesque landscaping providing an atmosphere of tranquility and peace.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Restaurant
Free parking
Bar/Lounge
Spa
Airport transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Lake View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
775Reviews
330Photos
0Q+A
21Room tips
Traveller rating
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  • 10
  • 7
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Popular mentions
I have good time at Kempinski Hotel Suzhou. Nice view, I very interested in with swimming pool here. I very appreciate hotel team here for utmost helping me to collect my stuff that I forgot in my room. A little annoying with VIMAR electric socket, it is quite difficult to plug
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This is my first time to Suzhou and the first time to stay in Kempinski hotel. I was quite impressed by the service of allthe staff here, especially Goga Hu. You are great! Thank you! Keep up the good work!
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Review collected in partnership with this hotel
Response from Odyssey06675767089, 公关经理 at Kempinski Hotel Suzhou
Responded 13 Jan 2019
Thank you very much for your lauding post ! We are delighted to hear that you enjoyed your stay with us and we hope to see you soon again.
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This is a very nice hotel, it has very large, nice and well maintained grounds and is ideal for business trips to Suzhou. The staff was friendly and helpful, although most of the hotel's employees were not fluent in English. On the flip side, the wifi internet is awful,
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Response from Inspire43809052514, PR at Kempinski Hotel Suzhou
Responded 23 Dec 2018
Dear Guest, Thank you for taking the time to post your recent experience at the Kempinski Hotel Suzhou. Please accept my apologies regarding Wifi and hotel food. We should have recognized this before your arrival...We will check our equipment . Thank you for bringing this topic to my attention. We hope to see you soon again. Best Regards, Kempinski Hotel Suzhou
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Good experience at Kempinski Hotel Suzhou. Kids liked the swimming pool and the kids club. Front desk staff was very warmful. Dinner at WHG restaurant was delicious and worth the price. There were 8 bottle soft drinks in mini bar for free.
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Review collected in partnership with this hotel
Response from Inspire43809052514, 公关经理 at Kempinski Hotel Suzhou
Responded 23 Dec 2018
Dear Guest, Thank you very much for your lauding post ! We are delighted to hear that you enjoyed your stay with us and we hope to see you soon again. With best regards,
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Happy to be here again. I love Suzhou for its original city buildings and gardens, also the Eslite Bookstore, and the wonder wheel nearby. I am surely to be here again. The food and beer at the Paulaner Beer Festival was great. Also love the "song shu gui yu" at the Chinese
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Response from Reception S, 经理 at Kempinski Hotel Suzhou
Responded 15 Oct 2018
尊敬的宾客, 您好!感谢您对苏州金鸡湖凯宾斯基大酒店如此的厚爱,得到您的赞许,酒店的每一位员工都倍感欣喜。正是有越来越多和您一样不断支持我们的朋友,才有今天苏州金鸡湖凯宾斯基大酒店的持续进步和成长,您的满意是我们最大的动力,真诚期待您和家人的再次光临。 余幸 公关部经理 苏州金鸡湖凯宾斯基大酒店
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"Lake side view room"
"I loved having get lake view!"
"Both sides were your options, it all depends the scenery you prefer."
"The ones with small numbers of the golf view rooms have more open views."
"All room views are great"
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PRICE RANGE
US$115 - US$193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
苏州凯宾斯基酒店苏州凯宾斯基大酒店金鸡湖凯宾斯基酒店金鸡湖凯宾斯基
LOCATION
ChinaJiangsuSuzhou
NUMBER OF ROOMS
458
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