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W Suzhou

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Traveller (1142)
Room & Suite (232)
Dining (103)

About

Location
Cleanliness
Service
Value
Wander along ancient canals and through garden labyrinths in a city that mesmerized china’s most celebrated high society with its quiet elegance and rich culture. This dreamscape is dreamily enlivened in W Suzhou, delicately balanced with abstract art compositions, innovative amenities, wonderfully packaged in an aura of contemporary renaissance. Steal away into a wonderland of furniture pieces levitating above carpet embedded with a crystal cloud in 379 guestrooms and suites, accentuated by swirls of vibrant hues. In case you want to linger on a little longer, we have 60 serviced apartments available. Spectacular city and lake scene lies in full view against a vibrant palate inspired by local opera, creating a lush landscape evoking Suzhou’s numerous gardens.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
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HOTEL STYLE
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Quirky Hotels
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451Reviews
1,220Photos
1Q+A
28Room tips
Traveller rating
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Popular mentions
I went to Toro Loco and really enjoyed my dining there. They have plenty choices of food. The food taste amazing. Their service is even better, specially to Sebastian who introduced and make some recommendation on the dish this restaurant has. They got good view too from the
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Response from UgurLeeK, 总经理 at W Suzhou
Responded 2 days ago
Hello Cantika K, What a fantastic review! I am so thrilled to hear you enjoyed your W experience, with our food and service. It is an inspiration for all of my team to see that Sebastian has taken care of you so well. We look forward to welcoming you back, so please do come visit again soon! All the best, Ugur Lee Kanbur General Manager
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W staff made an excellent work, kind effort and support making our stay, celebrating my wife's birthday. We appreciate all kindness, work and friendly attitude from all involved staff. I also want to say that W Suzhou hotel is one of a kind and we really like the room and
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Response from UgurLeeK, 总经理 at W Suzhou
Responded 2 days ago
Hello patrickthuresson, Thank you for taking time to review us online. I am so thrilled to hear you enjoyed your W experience, with our location, design, and food. When you’re happy, we’re happy. We look forward to welcoming you back, so please do come visit again soon! All the best, Ugur Lee Kanbur General Manager
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We had a recent staycation at the W Suzhou. We cannot rave about our experience there and such a great family holiday. Few things we really like: 1. Friendly staffs and gorgeous and attentive manager Sofia made our stay super comfortable, easy and unforgettable. Our little boy
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Response from UgurLeeK, 总经理 at W Suzhou
Responded 2 days ago
Hello tofu109, What an amazing review! I am so thrilled to hear you enjoyed your W experience, with our design, facilities, food and service. Thank you so much for sharing your experience and highlighting every details of your stay. It is an inspiration for all of my team to see that Sofia has taken care of you so well. Indeed, we work hard to deliver our signature Whatever/Whenever service each day as a team, so it’s great to hear that you found our service to be impressive. I will most certainly be relaying your kind compliments to my team - they will be excited to know that their efforts in delivering exceptional service have been recognized. Thank you for your loyalty to W Suzhou. We look forward to welcoming you back, so please do come visit again soon! All the best, Ugur Lee Kanbur General Manager
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I always look for the W when I travel. I know that it will always be a great experience, and the W Suzhou lived up to my expectations. The staff was super friendly and had plenty of English speaker people on staff. Hotel is new and super clean. The room is as one expect at the
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Response from UgurLeeK, 总经理 at W Suzhou
Responded 1 week ago
Hello cjmstone100, What an amazing review! I am thrilled to know you enjoyed your W experience, with our room, beverage & food and service. When you’re happy, we’re happy. Thank you for your loyalty to W Suzhou. We look forward to welcoming you back, so please do come visit again soon! All the best, Ugur Lee Kanbur General Manager
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When one stays at a Hotel more than 150 nights a year can immediately tell if the Hotel carries that Hospitality touch. W Suzhou does it RIGHT! I am here with my family for a weekend getaway and had a superb time. Staffs were extremely friendly and helpful with local
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Response from UgurLeeK, 总经理 at W Suzhou
Responded 1 week ago
Hello chenelio, Thank you for taking time to review us online. I am so thrilled to hear you were impressed by our service. It is an inspiration for all of my team to see that Alex, Grace and Effy have taken care of you so well. When you plan to visit us for another escape, your W Suzhou family awaits. All the best, Ugur Lee Kanbur General Manager
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does this hotel has smoking rooms available?
"Best Views, Great Pool, Superb Dine experience at Loco Loco and Great fun at Woo Bar!"
"Try the rooms with Lake view if you can."
"Lake view rooms are worth the extra cost"
"Best views are over Jinji Lake. Try and get one with oversight of the night time light display in the lake."
"Get a room with a view of Suzhou Center!"
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PRICE RANGE
US$181 - US$222 (Based on Average Rates for a Standard Room)
LOCATION
ChinaJiangsuSuzhou
NUMBER OF ROOMS
379
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