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Suzhou Marriott Hotel Taihu Lake

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Traveller (153)
Room & Suite (43)
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About

Location
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Value
Embraced by Taihu Lake and lush mountains, Suzhou Marriott Hotel Taihu Lake's 275 sophisticated guest rooms with modern interiors and amenities offer commanding views of nature. Being the first luxury international brand hotel in this area, with over 5,500 square meters banquet space, it is an inspired destination for business meetings, exhibitions and social events as well as leisure travel.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
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Great View
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108Reviews
261Photos
1Q+A
3Room tips
Traveller rating
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Popular mentions
I initially encountered some bad experience with their customer service that the bonus points they promised to grant to me for my wedding being held in this property has never arrived. The Sales Manager who contacted with me since beginning turned out to be resigned which is why
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Both the West Lake of Hangzhou, Zhejiang Province of China and the Taihu Lake of Jiangsu Province of China are very famous. Both are dotted by many high-end hotels. This Marriott is neighbored by its sister brand Renaissance and share facility with each other. I stayed one night
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Response from ZetaY2, Public Relations Manager at Suzhou Marriott Hotel Taihu Lake
Responded 7 Nov 2018
Dear Valued Guest Thank you for choosing Suzhou Marriott Hotel Taihu Lake. As a Marriott valued guest ,we see that there are few areas for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. We already shared your comments to related department and concerned people to take actions to improve. Thanks again, and we hope you'll choose Suzhou Marriott Hotel Taihu Lake the next time you're in Suzhou. Avril Cheng Front Office Manager
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I stayed here for a few nights while working in Suzhou. Its a bit far from where I needed to be, but worth the extra commute! Nice gym and pool area. Decent gym and sauna too! The executive lounge was nice and quiet, and the staff very helpful with keeping drinks topped off at
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Response from ZetaY2, Public Relations Manager at Suzhou Marriott Hotel Taihu Lake
Responded 10 Oct 2018
Dear Steve, Thank you very much for your lovely review! I am delighted to hear that our hotel and our service made your visit enjoyable , we always put a high premium on providing genuine care and comfort for our esteemed guests. We look forward to welcoming you back soon. Yours Sincerely, Avril Cheng Front Office Manager
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This hotel is really a hidden gem. The hotel is less than 1 year old and it is located in the quiet tourist (family vacation) zone. It is steps from the golf course and to the Lake Taihu. This is a relatively quiet zone compared with the busy Shanghai and the near-by SuZhou
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Response from Zeta Y, Public Relations Manager at Suzhou Marriott Hotel Taihu Lake
Responded 30 Aug 2018
Dear BlueAtlantis, Thank you for choosing Suzhou Marriott Hotel Taihu Lake for your recent stay in Suzhou and compliment our good facilities & service. Your satisfaction is our best reward, which will constantly encourage us to deliver quality services, allowing our guests to indulge in the best they deserve. Thanks again, and we hope you'll choose Suzhou Marriott Hotel Taihu Lake the next time you're in Suzhou. Eric Chen Director of Rooms
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+3
I spent 4 days in Suzhou this month for a business conference and I must say that I am actually quite impressed with Suzhou and its surroundings. I did not quite see the Venice of China as is illustrated in the tourist magazines but the city was indeed criss-crossed with water
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Response from Zeta Y, Public Relations Manager at Suzhou Marriott Hotel Taihu Lake
Responded 30 Aug 2018
Dear Valued Guest Thank you for choosing Suzhou Marriott Hotel Taihu Lake. As a Marriott valued guest ,we see that there are few areas for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. We already shared your comments to related department and concerned people to take actions to improve. Thanks again, and we hope you'll choose Suzhou Marriott Hotel Taihu Lake the next time you're in Suzhou. Eric Chen Director of Rooms
Read more
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Photo provided by managementSuzhou Marriott Hotel Taihu Lake
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Photo provided by managementSuzhou Marriott Hotel Taihu Lake
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Photo provided by managementSuzhou Marriott Hotel Taihu Lake
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"Call the hotel reception in the morning of check in and do not be shy to ask for upgrade. The staffs are very nice."
"New, nice decor, comfortable bed"
"Higher floors have great views of the golf course and lake."
PRICE RANGE
US$121 - US$164 (Based on Average Rates for a Standard Room)
LOCATION
ChinaJiangsuSuzhou
NUMBER OF ROOMS
275
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