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    Pan Pacific Suzhou

    No. 259 Xinshi Road, Gusu District, Suzhou 215007, China
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    06/08/2017 07/08/2017
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    US$106
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    Traveller (595)
    Room & Suite (105)
    Dining (29)
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    Overview
    • Excellent46%
    • Very good42%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “free access” (15 reviews)
    “hotel guests” (17 reviews)
    “wings” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Babysitting
    4.5 Star Hotel
    All hotel details
    Offers from Pan Pacific Suzhou
    Offers & Announcements: Free Room Upgrade
    Hotel deals
    Hotel Soul Suzhou
    384 reviews
    #10 of 1,438 hotels in Suzhou
     
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    809 reviews
    #3 of 1,438 hotels in Suzhou
     
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    695 reviews
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (996)
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    There are newer reviews for Pan Pacific Suzhou
    See the most recent reviews

    11 - 15 of 327 reviews

    Reviewed 16 May 2017

    The old-town location next to Panmen Gate was perfect. Lots of local restaurants nearby, also metro station. Taxis were easily available and inexpensive. The hotel is beautiful; very relaxing. It really is a maze and the walk from the elevator to your room can be...More

    Review collected in partnership with Pan Pacific Hotels Group
    Thank Ms G
    Response from Pan_Pacific_Suhzou, Guest Relations Manager at Pan Pacific SuzhouResponded 17 May 2017

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    Reviewed 11 May 2017 via mobile

    We stayed in ambassador suit for this trip to SuZhou. The traditional Chinese room keeps the elegant wooden style. Although it shows the age, we still like the old style architectures. I gave only four stars because when we arrived, the staff didn't tell us...More

    Thank Monica Y
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 11 May 2017

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. We have noted your comments. Please accept our sincere apologize for any inconvenience caused. We would like to assure you that we have...More

    Reviewed 8 May 2017

    We were given a key to our room but when we walked in to our room it was fully occupied with people's gear and an unmade bed. We went back to reception where we got another key and thankfully we got a vacant room! We...More

    Thank Larapintara
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 9 May 2017

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. We have noted your comments regarding room arrangement problem. Please accept our sincere apologize for any inconvenience caused. We would like to assure...More

    Reviewed 7 May 2017

    This Pan Pacific Hotel Suzhou is very different than other Pan Pacific hotels as others are mostly trendy new building. Whereas this one is transformed from the historic preserved building which make it very unique. The only setback for this hotel is the air conditioning...More

    1  Thank Broson T
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 8 May 2017

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. We have noted your comments regarding the air conditioning problem. Please accept our sincere apologize for any inconvenience caused. We would like to...More

    Reviewed 3 May 2017 via mobile

    We stayed 3 nights here for business trip. This is a 5 star hotel but we only paid about usd85 per night which is good deal. Maybe other hotels in Suzhou are also around this price. Hotel is nice and relaxing with huge garden. The...More

    Thank Beaniee
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 4 May 2017

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. We have noted your comments regarding the check-in and check-out issue. Please accept our sincere apologize for any inconvenience caused. We would like...More

    Hotel Soul Suzhou
    384 reviews
    #10 of 1,438 hotels in Suzhou
     
    Shangri-La Hotel Suzhou
    809 reviews
    #3 of 1,438 hotels in Suzhou
     
    Renaissance Suzhou Hotel
    695 reviews
    #1 of 1,438 hotels in Suzhou
     
    Suzhou Marriott Hotel
    464 reviews
    #2 of 1,438 hotels in Suzhou
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Dry Cleaning
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$81 - US$145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Suzhou
    • #6 Romantic Hotel in Suzhou
    • #8 Luxury Hotel in Suzhou
    • #8 Business Hotel in Suzhou
    • #12 Best Value Hotel in Suzhou
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 480
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Orbitz, Ctrip TA, Expedia, Priceline, Hotels.com, Travelocity, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Pan Pacific Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Jiangsu >
    • Suzhou
    • Also Known As
    • Pan Pacific Suzhou Hotel Suzhou ,
    • Sheraton Suzhou Hotel
    Add Photo Photos
    Traveller (595)
    Room & Suite (105)
    Dining (29)
    Pool & Beach (17)
    Hotel & Grounds (426)
    Bathroom (32)
    Business Centre & Event Rooms (1)
    Nearby
    Suzhou Central Hotel
    63 reviews
    .73 miles away
     
    Snowy Sea Hotel
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    Wuting Express Hotel
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    PACE hotel
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    Nearby Restaurants
    Paradox French Restaurant and Wine Bar
    81 reviews
    .92 miles away
    The Bookworm
    66 reviews
    .87 miles away
    Jane's Pub Bar
    22 reviews
    .87 miles away
    QingHua Restaurant
    8 reviews
    .14 miles away
    Nearby Attractions
    Suzhou Ancient Grand Canal
    344 reviews
    .32 miles away
    Panmen Gate
    147 reviews
    .11 miles away
    Cloud Rock Leaning Pagoda (Yunyan Ta)
    161 reviews
    .15 miles away
    Canglang Pavilion (Blue Wave Pavilion)
    76 reviews
    .58 miles away
    Ask a question
    Questions & Answers
    priscilla878
    2 September 2016|
    AnswerShow all 6 answers
    Response from PanPacificSZV | Property representative |
    The hotel started operating in 1999 and became a Pan Pacific hotel in 2010. As Ham M suggests, if one is looking for a sleek, contemporary, glass & steel tall building, you would not choose our hotel. We were built with... More
    1
    Vote
    Jim H
    5 May 2016|
    AnswerShow all 4 answers
    Response from Harry P | Reviewed this property |
    I don't know. I don't use it. I leave all that behind when I'm travelling. I travel to enjoy that experience.
    0
    Votes
    RoninThailand
    26 October 2015|
    AnswerShow all 5 answers
    Response from PanPacificSZV | Property representative |
    Sorry for the delayed response. This for the benefit of all others who enjoy a session in the steam room after my work out - both the men's and ladies' changing rooms have their own sauna and steam rooms. Enjoy!
    0
    Votes
    Room Tips
    "The room was advertised as a 5 star room. I expected the shower and bathtub to be a bit more extravagant."
    Read review
    "Request for room facing the PanMen Garden, high floor."
    Read review
    "Smokers need to request a room with balcony as all rooms are non-smoking"
    Read review
    "For the client of hotel is free the entrance to the beatyfull park in the back of hotel."
    Read review
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