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Four Points by Sheraton Suzhou

243 reviews
#15 of 1,495 Hotels in Suzhou
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Traveller (160)
Dining (63)
Room & Suite (52)
Overview
  • Excellent54%
  • Very good31%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (243)Write a Review
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All reviewspeace and quietlarge lobbybreakfast varietyindustrial parkbusiness hotelupgraded to a suitenice hotelbusiness triphotel is locatedenjoyed my staystarwoodsiplakechinagymtaxieducation
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1 - 5 of 90 reviews
Reviewed 8 November 2017 via mobile

This is a very good hotel. The building is nicely positioned next to a lake and the surroundings look green. Rooms are large and luxurious with a seperate shower. There is one small downside and that is that it is in a business area so...More

Thank Michiel C
Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 9 November 2017

Dear guest, We appreciate you taking time to share with us your experience while at our hotel. We are delighted that you like the view and facilities of hotel.It is our honor to welcome you back to Four Points by Sheraton Suzhou. Regards! John Sheng...More

Reviewed 21 October 2017

It was a nice hotel with clean rooms and friendly staff. The breakfast had reasonable varieties. I was a bit surprised that the hotel restaurant did not serve lunch, but maybe it's because of the location. Overall, I enjoyed the stay.More

Thank Hawk C
Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 24 October 2017

Dear guest Very appreciate you for taking time to share with us your experience while at our hotel.We are glad you enjoyed your stay and that the service and facilities met your expectations.Thank you again for your recommendation.We are looking forward to your return. Regards!...More

Reviewed 28 August 2017

This was a fantastic hotel in/near the Suzhou Industrial Park. Set on Dushu Lake, there are a number of trails around the lake for walking. Huge breakfast buffet every day (both Chinese and Western foods). A couple of nice restaurants. Service was impeccable. Staff very...More

Thank BrPaSm
Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 29 August 2017

Dear guest Very appreciate you taking time to share with us your experience while at our hotel. We are glad that you like the food, the service and the environment at our hotel. Thank you again for your support and we hope to welcome you...More

Reviewed 28 July 2017

It's a really nice hotel in SIP, Suzhou, if you are travelling to Higher Education Zone in there. Service was really good, really comfortable beddings and really quiet rooms. Would recommend it to you for any travel.More

Thank glric
Response from Bunny S, online executive at Four Points by Sheraton SuzhouResponded 1 August 2017

Dear guest Very appreciate you for taking time to share with us your experience while at our hotel.We are glad you enjoyed your stay and that the service and facilities met your expectations.Thank you again for your recommendation.We are looking forward to your return. Regards!...More

Reviewed 19 July 2017 via mobile

Convenient if you're visiting companies at the Suzhou Industrial Park, otherwise it is quite a distance from the town centre and tourist attractions. At night, the area is dead. This hotel is exactly what you can expect from a Four Points in a Tier 2...More

1  Thank Lam N
Response from Bunny S, Online Sales Team at Four Points by Sheraton SuzhouResponded 21 July 2017

Dear Guest , We appreciate you taking time to share with us your stay experience, I would like to sincerely apologize for your recent stay in our hotel was below your expectations. The line 2 railway has been opened, it only takes around 30 minutes...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Restaurant
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Spa
Hot Tub
Indoor pool
Details
Price range
US$99 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Suzhou
#15 Luxury Hotel in Suzhou
#16 Business Hotel in Suzhou
#22 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Suzhou
#15 Luxury Hotel in Suzhou
#16 Business Hotel in Suzhou
#22 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (160)
Dining (63)
Room & Suite (52)
Pool & Beach (1)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
elizewyatt
10 April 2016|
AnswerShow all 3 answers
Response from Fenna F | Property representative |
Dear guest : Thank you for conntact with us, we are so glad to see your email, according to your request, we have Grand Deluxe room and Comfort Suite which including breakfast, club floor and happy hour,the rate for Grand... More
1
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Room Tips
"quite floors, higher floors have nice views over the lake."
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"Choose a lake view room."
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"Lake side view is recommended."
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"lucky dip you possibly will not get what you ask for"
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