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Hyatt Regency Suzhou

Traveller (374)
Room & Suite (86)
Dining (83)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located in the heart of Suzhou Industrial Park and takes centre stage in Jinghope Plaza, offering luxury commercial, fine dining and shopping. With subway "Times Square Station" at our doorstep, we offer convenient access to the ancient downtown and Suzhou New District. Our hotel is just a few minutes' walk to the Jinji Lake, Culture & Arts Centre and International Expo Centre.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
HOTEL CLASS
380Reviews
486Photos
1Q+A
30Room tips
Traveller rating
  • 214
  • 110
  • 31
  • 15
  • 10
Time of year
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Popular mentions
+1
First time ever to Suzhou, beautiful city and great stay for 2nights. Specially thank Hyatt Regency Suzhou for the excellent service and arrangement along with a nice view room, spacious and relaxing. Club floor is very decent with efficient service by well trained staffs, setup
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Response from MaddisonleighG, Guest Relations Manager at Hyatt Regency Suzhou
Responded 1 week ago
Dear Guest, Warm greetings from Hyatt Regency Suzhou! Thank you very much for your amazing review! We are so happy to hear you enjoyed your spacious and relaxing room, along with our Regency Club and its attentive hosts. Additionally, we certainly have to agree our location is one of the best in Suzhou surrounded by shopping malls and great restaurants. Thank you again for taking the time to share your wonderful review and we look forward to welcoming you back to the hotel again soon! Kind regards, Maddison Gabriel Guest Experience Manager
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Great Hotel..Good Stay..Highly recommended..Was upgraded to a great Suite.They serve quite decent breakfast and staff as expected we very attentive to requests and delivered promptly. Situated a a very convenient location with eateries and mall nearby.
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Review collected in partnership with Hyatt Hotels
Response from MaddisonleighG, Guest Relations Manager at Hyatt Regency Suzhou
Responded 1 week ago
Dear Guest, Thank for your wonderful review! We are so pleased to hear you enjoyed your suite and the breakfast provided by our amazing Market Cafe team. We also have to agree we have a fantastic location close to many restaurants and mall for everyone's convenience. Thank you again for your amazing review and we look forward to welcoming you back to the hotel again soon! Kind regards, Maddison Gabriel Guest Experience Manager
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I originally stayed at this property one week after it opened in 2017. It was not a good experience... staff still in training, and construction noise from neighboring properties. I came back in early 2018, and the property was much improved. I have stayed there multiple
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Review collected in partnership with Hyatt Hotels
Good hotel need to learn more from options available around like inter continental where food options are many specially veg and also India choices I am sure will reach soon to meet expectations I wish good luck to Hotel GM and his team who are committed to bring change will be
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Review collected in partnership with Hyatt Hotels
Our firm hosted a 250 person reception which was handled extremely well. The Club level lounge is huge and faces the lake and is worth invesmtent for breakfast and cocktail which if you wish can serve as dinner. Gym is well appointed as is the spa; the pool is excellent. Lee
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Response from MaddisonleighG, Guest Relations Manager at Hyatt Regency Suzhou
Responded 11 Feb 2019
Dear BJAJDA, Thank you for your incredible review! It is fantastic to hear you enjoyed the services provided by our hosts Lee and Jack. They will be extremely motivated to hear your motivating comments. Thank you for highlighting our amazing Regency Club as well as our relaxing spa,pool and gym. We are so delighted you were pleased with your suite room and we cannot wait to welcoming you back to the hotel to reach higher than your original expectations. Thank you again for your amazing feedback! Kindest regards, Maddison
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
King Room
Regency Suite Bedroom
Hyatt Suzhou
Hyatt Suzhou
Hyatt Suzhou
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12345618
Dear Guest, greetings from Hyatt Regency Suzhou. We have Regency Room twin and Club Room twin in room category.The twin room size is 1.2M*2M per bed.And there is no twin room in our suit, the bed inside the suite is only king bed. Thank you again for your review and we hope to have the privilege of welcoming you back again in the near future.
0 votes
"I usually have a corner suite, and the view is Impressive, but not a good view of the lake on the lower floors."
"Take advantage of as much as you can as the hotel offers many extras"
"28th floor had direct access to the Regency club."
"stay at the higher level"
"Request for a room facing the lake"
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123456
PRICE RANGE
US$148 - US$188 (Based on Average Rates for a Standard Room)
LOCATION
ChinaJiangsuSuzhou
NUMBER OF ROOMS
355
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