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Crowne Plaza Hotel Suzhou

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Traveller (1089)
Room & Suite (162)
Dining (77)
Certificate of Excellence

About

Location
Cleanliness
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Certificate of Excellence
Less than 25 minutes by Shanghai-Nanjing Intercity Railway from bustling Shanghai, Crowne Plaza Suzhou ideally located in the Suzhou Industrial Park and set against the scenic backdrop of beautiful Jinji Lake. 10 minutes away from city center and minutes away from the Expo center, Suzhou Science and Arts Center and walking distance from Li Gongdi, Rainbow Walker, Times Square entertainment and shopping areas. Crowne Plaza Suzhou has a choice of 344 spacious and tastefully furnished guest rooms and each room overlook both the lake and gardens. For a diverse and dramatic world of dining experience and take a culinary adventure to from 6 stylish restaurants, bars and lounges with hotel s acclaimed cuisines and personalized service. 12 multi-function meeting rooms and a 1066 SQM pillar-less Crowne Ballroom with 800 SQM pre-function area are designed to seat from as few as 10 to as many as 1,000 guest in a variety of Configurations. We ve put together a comprehensive range of products and services called Meeting Success. Hotel offers an arrange of recreation, from the state-of-the-art fitness center, indoor and outdoor swimming pool, Tea Tree Spa and marina, guaranteed to leave you relaxed and recharged for your next working day. You'll agree that in the storied city of Suzhou, The Place To Meet is Crowne Plaza Suzhou.
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Property amenities
Pool
Room service
Fitness Centre with Gym / Workout Room
Restaurant
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Adult pool
Airport transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Business
HOTEL CLASS
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2,764Reviews
1,228Photos
5Q+A
100Room tips
Traveller rating
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Popular mentions
Excellent experience in the lounge of crowne plaza! Food is delicious. Great service also, Robert zhao, shanny wang and madge xie, these guys are very nice and helpful. Enjoy the view of lake during lunch tea and happy hour. Great choice and recommend.
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Review collected in partnership with 单个酒店
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou
Responded 5 days ago
Dear YihanYAO, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Many guests choose our hotel because of the lounge and staffs there. Your encouraging review will help us motivate service quality even further as we hope to exceed ever beyond guest expectations. Thank you for choosing Crowne Plaza Suzhou, and we hope you come back in the near future!
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We staid there for one night to discover the shopping mall near by and the beautiful lake. During our stay they decorate the first two floors, so we got an upgrade to the 8th floor with lake view. Very nice service. Also the staff in the lobby helps you to find the way,
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Response from Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou
Responded 1 week ago
Dear CrimonB, Thank you for your valuable review regarding your stay with us at Crowne Plaza Suzhou. We are very glad to know that our staff and service helped in making your visit enjoyable. Your encouraging review will help us constantly improve our service quality even further as we hope to exceed over and beyond our guest expectations. We hope to have an opportunity to serve you again in the near future!
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This is only the 2nd time I have stayed in this hotel and you would think that i was here every week with the way I am treated. Everyone is so helpful and friendly, the hotel even emailed me before i checked in to let me know they were upgrading me to a suite - how fabulous. The
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Response from Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou
Responded 4 weeks ago
Dear Guest, Thank you for choosing Crowne Plaza Suzhou and share this valuable review with us. We are delighted to know that you enjoyed your stay with us and that our friendly staffs, upgraded room, location and abundant breakfast made your stay experience more memorable. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you once again and hope to see you in the near future.
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a very nice stay in crowne plaza suzhou , pretty good room with lake view and big bathtub! The Jinji lake was very lean and beautiful, also the hotel was beautiful. Labelle, selena, molinda, they did a good job.
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Review collected in partnership with 单个酒店
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou
Responded 11 Feb 2019
Dear Guest, Thank you for your valuable review during your stay with us at Crowne Plaza Suzhou. We are pleased to know that you appreciated the location, decoration and room of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you! We are looking forward to welcome you back in the future.
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This hotel is simply excellent. From the moment you step in until you leave it. Huge care of the customer and hotel rooms very very comfortables. I recommend this hotel also for its several and well organized services.
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Response from Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou
Responded 10 Feb 2019
Dear alessiadJ5746XM, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Suzhou. Feedback like yours is very valuable to us and enables us to improve the quality of hotels to better meet the needs of our guests. We are very glad to know that our staff and service helped in making your visit enjoyable. Thank you again for your feedback and recommendation and we look forward to welcoming you back in the near future. Thank you!
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First level powder room
First level counter with Nespresso
First level
First level
Fresh fruit when I arrived
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any smoking rooms available?
No. All rooms are non smoking
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It's free. But the open air section closes at 7pm ( when sun has set )
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This really is a superb hotel the facilities are beautiful , the staff are very accommodating ,and the food is lovely you will not be disappointed... enjoy Suzhou don't forget if you visit tiger hill make sure you have very good walking shoes on !!!
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The best way is a taxi from the station. There is an underground but is about a 1km walk from the underground to the hotel and this time of year is very hot there.
1 vote
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"Try not to stay on ròms above the piano player as can be a lìtle noisey, but stops at 10.30"
"Lakeside are more expensive, but I've found garden view to be charming as well."
"Be a IHG Elite Member"
"Ask for a room with a vuew on the Jinji lake."
"Water view"
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PRICE RANGE
US$177 - US$274 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
苏州中茵皇冠大酒店苏州中茵皇冠酒店中茵皇冠酒店苏州中茵皇冠crowne plaza suzhou
FORMERLY KNOWN AS
New Suzhou International Hotel
LOCATION
ChinaJiangsuSuzhou
NUMBER OF ROOMS
344
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