We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Fraser Suites Chengdu

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Fraser Suites Chengdu
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

432 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 362: English reviews
Reviewed 6 days ago NEW

Smart hotel in the heart of Chengdu. Very modern amenities and great service by staff. Good food and service at the restaurant. Polite and efficient reception staff. Will be back again next month. Enjoy!

 Report
Helpful?
Thank James A
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear James A, I am so happy to know you had a great stay with us and that you will be back again next month. Looking forward to your next visit and thanks for taking the time to write about your stay experience here on TripAdvisor. Much appreciated. Sincerely, Danny Lingham General Manger

Bangor, United Kingdom
Reviewed 1 week ago

Really cosy, clean conveniently located accommodation. So much more than a hotel room. Also the staff are extremely helpful, efficient and courteous. I was delighted to find all the additional facilities in the room including a mini kitchen and washing machine.

 Report
Helpful?
Thank J4086VBkaren
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear J4086VBkaren, Thank you so much for taking the time to write this review on you stay at Fraser Suites Chengdu. The word "Home" does implies so much more than just a great stay, it also implies comfort, safe, familiar, friendly, love, and much more. We are truly grateful that you felt this way staying with us and we can...

Singapore, Singapore
Reviewed 1 week ago

We have been a great supporter of Fraser Residence and Suites. The location of this service suites in Chengdu is well located and a short distance walk to the subway. We stayed at the clean, spacious and well-furnished Studio Executive (except the hot water kettle which had used tea leaves). The gym and indoor pool was equally good. We also...

 Report
Helpful?
Thank dwhl2015
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear dwhl2015, Thank you so much for supporting Fraser Residence and Suites. We are truly grateful for your loyalty and regret you found some used tea leaves in the hot water kettle and appreciate that you commented on this. We will continue to improve our services to all our clients to ensure a great stay experience. Thanks for mentioning our...

Beijing, China
Reviewed 3 weeks ago

i orderred a chair for dinner guest, after 1 hour dinner finished, chair never arrived, because receptionist said only 1 person serving all the rooms at night, so good luck with what you need after office hours from hotel, but room is new and very nice.

 Report
Helpful?
Thank Tingting X
Danny L, Front Office Manager at Fraser Suites Chengdu, responded to this review

Dear Tete_ZHAO, We truly apologize and regret that we were not being able to meet your request. We do have more than one person on duty at nights and regret that this was miscommunicated. Please do accept our apologies. We have addressed this with our people to ensure such incidents will not happen again. We also want to thank you...

Berlin, Germany
Reviewed 3 weeks ago

The hotel is very new. It features convenient apartment style rooms with a kitchen, which provide anything that is required to cook and even a washing machine to make your laundry. We stayed only one night, so we could not completely enjoy all the facilities. We used the pool and the sauna. But I didn't find a partner to play...

 Report
Helpful?
Thank Karsten S
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Karsten S, Thank you so much for taking the time to write this review. We really appreciate the feedback given. We realized that although you had a great stay experience, there are areas we can improve important and we want to thank you for letting us know how else we could give our guests the services that they have...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

The facilities are top notch as mentioned in my heading. One other hitch during our stay was that the room electricity / lights kept tripping up. But the staff responded quickly enough and gave us an upgrade since they couldn't fix the problem. Overall, good value. I highly recommend this notwithstanding these highlighted issues.

 Report
Helpful?
Thank harleyboy88
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear harleyboy88, Thank you so much for your review and comments on your stay at Fraser Suites Chengdu. We regret that you had a hitch during you stay regarding the room. I am glad that our people responded in time to minimize the issue and to give you a continued great stay experience. Rest assured that we have rectified the...

New York City, New York
Reviewed 29 October 2016 via mobile

Fraser Suites is truly an oasis in a hectic city. Since the rooms are serviced apartments, the experience can feel very different from a standard hotel, but the perks are definitely worth it. I was traveling with family, and having separate bedrooms was very convenient. The rooms are incredibly modern and warm, and include everything you would need for an...

 Report
Helpful?
Thank mwmax54
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear mwmax54, Thank you so much for taking the time and effort to write this review on your recent stay at Fraser Suites Chengdu. Staying at a service apartment is certainly more enjoyable for singles as well as families as the rooms are bigger and includes a kitchenette and a washer/dryer as well. We are so happy that you had...

Reviewed 24 October 2016

Stayed here for 3 nights to visit the pandas.This is a top notch hotel with really good , helpful staff. The suite was modern and very clean and had everything you could possibly need . We ate in the restaurant on one evening and was surprised at how few other diners there were.It certainly couldn't have been because of the...

 Report
Helpful?
Thank Alan B
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Alan B, You could not have made a better choice. Fraser Suites Chengdu also won the World Travel Award "Leading Service Apartment in China" for the 4th time since 2013. My team and I are very grateful for this review and for giving you a memorable stay. Thanks for commenting on our food quality and service as well. Looking...

England, United Kingdom
Reviewed 24 October 2016

This is the perfect place to stay, the rooms were fantastic....an oasis.....kitchenette, amazing bathroom, staff were just delightful and helped us with printing some papers etc.....easy to get Taxi to see the Pandas.......great value also.....was hard to check out!!

 Report
Helpful?
Thank Happyhappyboots
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Happyhappyboots, I just can’t help but smile to myself at your last statement, “was hard to check out!!” you won’t believe how many times I have heard this statement. Thanks for this wonderful review. We really appreciate your time and effort taken and we, including the pandas, would love to have you back again soon. Sincerely, Danny Lingham General...

Lethbridge, Canada
Reviewed 24 October 2016 via mobile

This place is fantastic. The rooms are spacious with cool views and amenities, the location can't be beat, gym and spa are spot on, and the best part is how amazing and friendly the staff is! They go above and beyond to provide an exceptional experience. Please stay here when you visit Chengdu! You won't be disappointed. - Dr. Koala

 Report
Helpful?
Thank dr_koala
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear dr_koala, Thank you so much for taking the time and effort to write this great review on your recent stay at Fraser Suites Chengdu, the land of Pandas. You have rightly pointed out that the amazing part of this property is its people. Our Frasians will go out of their way to ensure you have a great stay, and...

308 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (283)
Viewed
Room/Suite (61)
Viewed
Dining (13)
Viewed
View from Room (14)
Viewed
Bathroom (22)
Viewed
Hotel & Grounds (24)
Viewed
Pool/Beach Area (2)
Viewed
Family/Play Areas (4)
Viewed
Other (143)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Room/Suite (5)
Viewed
Pool/Beach Area (1)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (7)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chengdu hotels
0.8 mi away
The Ritz-Carlton, Chengdu
The Ritz-Carlton, Chengdu
#2 of 2,567 in Chengdu
400 reviews
1.0 mi away
Dorsett Grand Chengdu
Dorsett Grand Chengdu
#15 of 2,567 in Chengdu
211 reviews
1.0 mi away
The Temple House
The Temple House
#1 of 2,567 in Chengdu
295 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Shangri-La Hotel Chengdu
Shangri-La Hotel Chengdu
#4 of 2,567 in Chengdu
1,716 reviews
0.9 mi away
Rhombus Park Aura Chengdu Hotel
0.3 mi away
Sofitel Chengdu Taihe
Sofitel Chengdu Taihe
#11 of 2,567 in Chengdu
837 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Strategically located between the Central Business District and Tian Fu Square, Fraser Suites Chengdu couldn’t be better placed for executives and family members. This mixed office, retail and serviced residence development includes a high-end shopping mall and offices too – everything a business or leisure traveler could need, right on their doorstep.Hospitality and guest services at Frasers Suites Chengdu are second to none, with a 24-hour concierge and personalized daily housekeeping. Step outside this striking property, created by award-winning international architects, and you are only moments from world-class department stores and key commercial buildings. From the transport hub located close to Fraser Suites Chengdu, it’s easy to explore Sichuan Province and surrounding regions.An iconic landmark building with two floors dedicated to health and wellness, Fraser Suites Chengdu features 360 Gold-Standard residences that combine comfort, style and technology with full facilities in a standout location.With a range of room sizes and configurations, each exquisitely appointed apartment offers panoramic views, an ergonomic workspace, and sophisticated, yet understated interiors by acclaimed Hong Kong designer Steven Leung.Key business and shopping destinations are only moments from the property. And as ever, the Fraser Difference: renowned personalized service and facilities to complement your every lifestyle need, will further enhance your stay.With great emphasis on health and wellness, Fraser Suites Chengdu provides a comprehensive range of facilities within the property. Complementing the indoor pool, fully equipped gym, hot and cold tubs, as well as steam and sauna rooms, there’s a dining café, billiard room, children’s playroom, The Retreat, and a Business Centre with function rooms. ... more   less 

Additional Information about Fraser Suites Chengdu

Address: No.111 Zhihui Street, Jinjiang District, Chengdu 610000, China
Region: China > Sichuan > Chengdu
Price Range: £69 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fraser Suites Chengdu 4.5*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, Travelocity, Agoda, Cheap Tickets, Ctrip TA, Odigeo and Priceline so you can book your Fraser Suites Chengdu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Fraser Suites Chengdu staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Fraser Suites Chengdu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 16th floor and the view was quite good. No affected by traffic noise.”
 of 5 bubbles dwhl2015, 27 Nov 2016 | Read review
“do not order any service after office hour”
 of 5 bubbles 582tingtingx, 18 Nov 2016 | Read review
“I think they are probably all great!”
 of 5 bubbles Happyhappyboots, 24 Oct 2016 | Read review
“We were facing the Starbucks which was fine. Don't know the other side views.”
 of 5 bubbles howardxp1, 18 Jun 2016 | Read review
“Our apartment was on the 38th floor with floor to ceiling windows which allowed us to view the nightly light show in central city Chengdu.”
 of 5 bubbles ionsourcery, 26 May 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay