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Dann Carlton Bucaramanga

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Dann Carlton Bucaramanga
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552 Reviews from our TripAdvisor Community

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Showing 68: English reviews
2 reviews
Reviewed 4 days ago NEW via mobile

From the moment we arrived we were treated like VIPs, the staff, from the front desk, the restaurant, the porters, the cleaners, all were immaculate and all with a smile. Being English speaking was no problem, several were bilingual, and those that were Spanish only were happy to try out their English. The whole place is stunning, marble everywhere, and... More 

Helpful?
Thank GHardaker
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear Sir GHardaker. Thank you for sharing your experience with us and for your comments about our staff and facilities, its constitute the input for our improvement programs, so each day we added new service details to exceed the expectations of guests and continue in the first hotel in the city. It is nice to hear of you that you... More 

Cape Coal Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We have been staying at the Dann Carlton hotel since 2010. Great please to stay and great customer services, if you have an issue hotel staff is promptly to get it right. The General Manager Mr. Cristancho is great running the hotel operations making sure all the guests are taking care off. We always enjoyed staying there. It is always... More 

Helpful?
Thank Donald H
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear Sir Donald H. Thank you for sharing your experience with us and for your comments about our staff and facilities, its constitute the input for our improvement programs, so each day we added new service details to exceed the expectations of guests and continue in the first hotel in the city. It is nice to hear of you that... More 

2 reviews
Reviewed 3 weeks ago via mobile

The hotel is located on a main street in Bucaramanga and a 24 hour convenience store is located across the street from the hotel. The area gets very busy in the daytime and has much noise in the day and into the late evening. The room's windows do not filter out all the noise, but I lowered the electric blinds... More 

Helpful?
Thank Dale J
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear Sir Dale J. Thank you for sharing your experience with us and for your comments about our staff and facilities. His comments constitute the input for our improvement programs, so each day we added new service details to exceed the expectations of guests and continue in the first hotel in the city. It is nice to hear of you... More 

Wappingers Falls, Estado de Nueva York
1 review
Reviewed 4 weeks ago

At the Hotel Dann Carlton in Bucaramanga, Colombia, hospitality and service is their number one priority. From the moment I got there I could see this was their goal. A friendly greeting and a refreshing beverage when I walked through the door. This was comforting to me, a stranger in a foreign country. The entire staff was excellent. Everyone made... More 

Helpful?
Thank mfall01
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear Mr(s) mfall01, We sincerely appreciate your comments about our service and staff. We woluld like to see wiith us very soon. With our best regards, Hector Cristancho Gr Mgr More 

London
Level Contributor
108 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 8 October 2016 via mobile

We stayed overnight as we were travelling from Barichara to Cartagena and thought it was one of the best hotels we stayed at in Colombia. Very attentive staff, really comfy beds and excellent location.

Helpful?
Thank Ana_London_79
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear Mrs Ana_London_79, We sincerely appreciate your comments about our service and staff. We woluld like to see wiith us very soon. With our best regards, Hector Cristancho Gr Mgr More 

Sydney, Australia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 September 2016 via mobile

We stayed at the Dann Carlton for a week . We had an extremely comfortable and large room with a small balcony. The staff here was very friendly , however it is very rare to find an English speaker and that becomes a little difficult at times . Breakfast was included in our rate and it was located by the... More 

Helpful?
Thank Basger1
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear Mr.(Mrs) Basger1, We appreciate your comments about our property, service and staff charming. Your comments will be a important ingredient for our improvements programs. We woluld like to see you again with us Sincerely Hector Cristancho Gr Mgr More 

Toronto, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 September 2016

Very nice hotel, superb service, BIG rooms, all the comforts.. nice rooftop scene (pool, restaurant, lounge area).. Great location in central Bucaramanga too.. Drivers affiliated with hotel in front are excellent.. They'll take you anywhere, fare is equal to that of a taxi. One driver, Henry, acted as guide AND driver when he took me to Mesa de los Campos... More 

Helpful?
Thank David E
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear Mr. David E, Thank you for sharing your experience with us and especially for your comments of recognition for our staff and facilities. Every day we add new details of service, which has enabled us to improve the experience offered and be the first hotel in the city. We'd like to see you again in the near future. With... More 

St. Maarten-St. Martin
2 reviews
Reviewed 9 September 2016

One observation: I ordered a vodka martini in the bar however they only had gin martini in the computer system so they insisted I pay separate for the vodka. Kinda unacceptable that the customer should pay double for something when it is not properly listed, however a supervisor should be able to solve ths without a hassle. Unfortunately I paid... More 

Helpful?
Thank Eugene J
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear MrEugene J, Thank you for sharing your experience with us and especially for your comments of recognition for our staff and facilities. We apologize for the situation, and be sure that your comments will be considereded for our improvement plans. We'd like to see you again in the near future. With a greeting, Hector I. Cristancho General Manager More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 September 2016 via mobile

Great place, lovely people , the rooms were nice and spacious , very clean , I love the decoration, friendly staff and knew the place very well, I need a cake for a friend's birthday , it was taking care by the person at the desk , they call the bakery, order and delivery the cake for the occasion ,... More 

Helpful?
Thank Adriana O
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear Mrs. Adriana O, Thank you for sharing your experience with us and especially for your comments of recognition for our staff and facilities. Every day we add new details of service, which has enabled us to improve the experience offered and be the first hotel in the city. We'd love to see us again in the near future. With... More 

Tavernier, Florida
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 8 July 2016

Easy to walk to great restaurants, hotel was very nicely kept with clean large rooms and excellent breakfast with amazing views of the city. Pool on the roof was great also there is a hot steam room, dry steam room, and sauna on the roof spa which is all included free of charge.

Helpful?
Thank Keystime42
Hotel Dann Carl... B, Gerente at Dann Carlton Bucaramanga, responded to this review

Dear Mr(s). Keystime42, Thank you for sharing your experience with us and especially for your comments of recognition for our staff and facilities. Every day we add new details of service, which has enabled us to improve the experience offered and be the first hotel in the city. We'd love to see us again in the near future. With a... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Hotel Dann Carlton Bucaramanga opens doors to first 5 star hotel in Bucaramanga which offers a space where good taste, elegance and comfort coexist to ensure an unforgettable experience. Its modern architecture and design invite you to enjoy an exclusive hotel with the best location in the city. Always choose the best and enjoy a luxury hotel in Bucaramanga by booking on the official website of the Hotel Dann Carlton Bucaramanga at the best price. ... more   less 

Additional Information about Dann Carlton Bucaramanga

Address: Calle 47 No. 28 - 83, Bucaramanga, Colombia
Region: Colombia > Santander Department > Bucaramanga
Price Range: £63 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dann Carlton Bucaramanga 4*
Number of rooms: 135
Reservation Options:
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Hotel Style:
#1 Business Hotel in Bucaramanga
#1 Romantic Hotel in Bucaramanga
#1 Green Hotel in Bucaramanga
#1 Spa Hotel in Bucaramanga
#5 Family Hotel in Bucaramanga
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Questions & Answers

Here's what travellers have asked, with answers from Dann Carlton Bucaramanga staff and other travellers.
1 question
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Questions? Get answers from Dann Carlton Bucaramanga staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are perfect n size and amenities. The bed is also very comfortable.”
 of 5 bubbles eugenej537, 9 Sep 2016 | Read review
“We are from Kansas. We absolutely enjoyed our stay! The staff was so friendly. Even though we had a language barrier at times. Your staff was patient and kind. They made sure they would find some one to help with English. The rooms were clean. The food was excellent. The breakfast buffet was delishous with good choices. Thank you for a memorable, Fun trip.”
 of 5 bubbles 410trentb, 1 Mar 2016 | Read review
“Make sure there is no construction going on nearby!”
 of 5 bubbles lsmkw, 27 Feb 2016 | Read review
“Ask for a room on the top floors to get the best city view”
 of 5 bubbles CoquiKIwi, 8 Feb 2016 | Read review
“Clean room and good service.”
 of 5 bubbles alfsonick, 22 Jan 2016 | Read review
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