Hotel Spiwak Chipichape Cali
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Hotel Spiwak Chipichape Cali

Avenida 6d 18 Centro Comercial Chipichape, Cali 760046 Colombia
Traveller (557)
Room & Suite (69)
Buffet Breakfast under the fabulous dome structure at Hotel Spiwak Chipichape Cali
Dining (52)

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£69
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#7 of 132 hotels in Cali
4.7 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Hotel Spiwak Chipichape Cali - A Preferred Hotel has opened its doors in order to redefine the concept of luxury in hotels in Cali and in all of Colombia. This is the only hotel in Cali where business and pleasure come together to provide an experience beyond your highest expectations.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun terrace
ATM on site
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Dining area
Housekeeping
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Dishwasher
Microwave
Minibar
Refrigerator
Flatscreen TV
Radio
Sofa bed
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Trendy
Green
Languages Spoken
English, Spanish

Location

Avenida 6d 18 Centro Comercial Chipichape, Cali 760046 Colombia
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 70 out of 100
70
Alfonso B. Aragon Airport
11.1 mi
See all flights
Buenaventura Airport
40.3 mi
See all flights
1,805Review16Q+A100Room tips

Reviews
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Traveller rating
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Detailed Reviews
nafanua wrote a review Feb 2020
Alaska61 contributions49 helpful votes
5.0 of 5 bubbles
I loved staying at the Spiwak Chipichape. It was a high quality experience with very helpful and considerate staff at the front desk, the bell men, and the restaurant. The bar staff was wonderful in giving me ice for my water container. I live in Alaska, so the heat was tough to handle, so that ice was very important to me. I wanted to use the pool, but I didn't like the idea of everyone in the hotel looking at me. But truly, the rooms and the layout of the hotel in some ways is like the Embassy Suites layout, 3/4 of a circle with all rooms opening toward the center. It was nice. I would have liked a water feature by the lobby like Embassy Suites always has. The hotel has a very nice breakfast buffet that is included with the room. Another cool benefit of this hotel is it is attached to a very large shopping mall with many clothes, shoes, food, and other stores including a large grocery store for whatever you want to take to your room. If I come back to Cali I would absolutely check the prices. I stayed here in association with a birding conference, and we got rates of about USD$76/night. I would not want to pay more, but their regular rates are too high. So, if I could get a good rate, I would stay here, but I wouldn't pay the full rate.
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Review collected in partnership with this hotel
Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Servicio Al Cliente, Promocionar at Hotel Spiwak Chipichape Cali
Responded 22 Feb 2020
Dear Guest, Greetings from Hotel Spiwak Chipichape Cali. In the first place, we would like to thank you for taking the time to share your opinion with us; for the Hotel the number one priority is to fulfill our guests expectations and your review is a key factor because it allows us to identify areas of our service that need of a special attention. We are glad to hear you enjoyed your stay with us. At Hotel Spiwak Chipichape Cali we strive to provide an excellent service so that everyone who visit us can have an amazing experience from the start straight to the end; therefore, comments like yours motivate us to continue working harder day by day so that we can become the number one Hotel in the city. We thank you for choosing us and we really appreciate the time you took to share your review on Tripadvisor. We look forward to have you back soon. Best regards, Gisselt Chalare Guest Relations Manager servicioalcliente@spiwak.com
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IntlTramp wrote a review Nov 2022
Locarno, Switzerland125 contributions97 helpful votes
5.0 of 5 bubbles
We stayed for a week at this property doing business in the valley. Our room consisted of kind of a studio with a kitchenette (sink, microwave, dishes etc) separate from the bedroom, which also had a spacious desk. The bathroom was also of decent size.
So, all in all a very positive experience and the price performance compared with other hotels in the city was also good. The only thing to improve was that room cleaning was inconsistent in that shower gels and such were not replenished. However, when asking for anything afterwards, staff was very friendly and resolved the issue.
Last but not least, the hotel is connected to the Chipichape shopping mall, which also adds food choices to the hotel restaurants or when you, after work, have to run an errand.
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Date of stay: November 2022Trip type: Travelled on business
Room Tip: On the other side of the street, there is now an addtl. new hotel called something like "Spirit...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bibiana J wrote a review May 2022
Charlotte, North Carolina11 contributions
5.0 of 5 bubbles
The rooms and other areas of the hotel were clean. Everyone was friendly and courteous. Breakfast had lots of variety and the servers were very attentive. The location of the hotel is the most amazing feature, there is a feeling of security and you are able to enjoy shopping.
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Review collected in partnership with this hotel
Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarioMedalla wrote a review Oct 2023
1 contribution
3.0 of 5 bubbles
Came to here to visit family who moved out here from the states. I thought that having a hotel connected to a mall would be great. So I chose to stay at this hotel for 5 days the following is my review of the hotel:

Check-in:
General expectations had only one person to check in, but waiting wasn't long.

Room:
The keycard reader for the door doesn't always read the card, so I had to stand there trying multiple times (front desk was informed). The window was broken and the hinge seemed like it was going to fall off if you tried to open the window. (we issued for a repair but was told that's how it should be?) The TV kept flickering between pink and blue hues. The beds were very comfy and bathroom was nice and clean. Housekeeping happened often so even if you were there while housekeeping came by, they'll come by again after you leave. (don't leave stuff on the bed it'll help them clean faster!)

Walking around common areas:
I have been asked multiple times for my name and what room I'm staying in upon entering the hotel, even though I've already stayed here multiple days. If I enter the hotel later at night after a night of partying, I get what seems like angry stares from hotel staff, a simple buenas or hello would have been nice.

Breakfast:
Breakfast is not too bad. Make sure to pay for it if you're buying a travel package it can be a better deal, otherwise it's $20 USD to eat the breakfast buffet. I have noticed if I dressed nicer the staff will be accommodating. If I just wore t-shirt and jeans/shorts I'm left alone longer (might have also been due to me not knowing Spanish well enough to ask questions or answer questions)

Pool:
A little smaller than expected so I didn't use it at all.

Gym:
I've been told is a bit outdated by other guests so I didn't bother checking it out myself.

Sound:
During the time of writing this, there is construction of another hotel across the street, so do not expect to sleep in. If you're interested in the parties they also play very loud music in the mall till 10PM to 11:30PM which you can also hear through your hotel door. If you're not staying at an end room, you can also hear everyone talking through the door as they walk by very well.

Overall the amount paid ($190 USD a night a night) is not worth the stay. If I wanted to constantly be asked for my name, and my room number... I'd pay less and go to the other hotels.
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Review collected in partnership with this hotel
Date of stay: October 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Spirito by Spiwak, Promocionar at Hotel Spiwak Chipichape Cali
Responded 8 Feb 2024
Dear Mariomedalla, Thank you for taking the time to share your experience at our hotel. We are sincerely sorry that your stay did not meet your expectations and we would like to apologize for any inconvenience you experienced. At Spiwak Hotels, we strive to provide exceptional service to our guests and we are saddened to know that we were unable to deliver on this during your visit. We take all feedback and constructive criticism we receive seriously as it gives us the opportunity to improve our services and provide a better experience for future guests.
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Carolina3300 wrote a review Jan 2023
Coconut Creek, Florida2 contributions
3.0 of 5 bubbles
The best part of this hotel is the location. It is situated right next to Chipichape Mall, and Pacific Mall, a great shopping experience. It is also walking distance to a Supermarket, a Movie Theater, and great restaurants, a very upscale neighborhood. You will feel safe here, there is a security guard to enter the hotel, and you can't go up the elevators without your room card. The room is spacious and clean. The breakfast was included in the price, and you have a good buffet spread. Whether you are a meat eater or a vegan you will find various options. The beds were comfortable and made for a great night sleep. A few things that were negatives for me: They could upgrade their customer service, not a good experience for me. Their business center could be upgraded as well, no privacy, out in the open. The pool is in the middle of everything, and does not have that relaxation factor, no privacy either. The shower faucet is not flexible and would spout water everywhere, the shower door panel only covers 1/2 of the shower door opening, and therefore when you shower the water spills to the bathroom floor. I had to put towels right next to the opening to avoid getting the bathroom floor soaked. Constant knocks in your room in the am trying to check the mini-bar, if you need laundry service, if you need cleaning. So if you need peace and quiet, please use a DO NOT DISTURB sign or you will be disrupted. The WiFi is totally unstable and had a very hard time connecting for work.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QueenOfCustServ wrote a review Mar 2020
1 contribution2 helpful votes
1.0 of 5 bubbles
There is no sense to service the customer! Hotel personnel avoid to look at customers instead of trying to see if the customers needs help. One can finish the entire breakfast and there was no one interested in serving coffee/tea to you, you literally have to chase a waitress to get coffee. Management should stay one night at the Four Points Sheraton hotel lo learn what good customer service is!
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Servicio Al Cliente, Promocionar at Hotel Spiwak Chipichape Cali
Responded 16 Mar 2020
Dear Guest, Receive the greatest regards from Hotel Spiwak Chipichape Cali. On behalf of the Hotel Spiwak Chipichape Cali we offer our sincere apologies for the inconvenience generated by our staff during your stay with us, especially in our Restaurant. We assure you that our primary goal is to make unforgettable stays to our guests by offering excellent accommodation experiences and we deeply regret not having achieved this with you. We would be really grateful if you allow us more information regarding with your dissatisfaction to servicioalcliente@spiwak.com so we can find the corrective actions in order to restore your confidence in our Hotel. We will be attentive to your answer and we hope you have an amazing day. Sincerely, Gisselt Chalare Customer Service Manager
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alexcampo97 wrote a review Oct 2021
London, United Kingdom6 contributions1 helpful vote
5.0 of 5 bubbles
I reserved a one night anniversary package. It included spa, sauna, dinner, king bed jacuzzi suite, with bouquet and petal decoration, ceviche taken to the room and breakfast.
We arrived at the reception which was very nice and were treated very well. However when we entered the room there was no decoration and I was disappointed as it was an anniversary surprise. I called the receptionist and she was very apologetic. After 10 minutes we were taken to a superior suite (upgrade) and were given a complimentary bottle of champagne.
Although this happened I gave the review 5 stars because we were treated like royalty, the spa was amazing. The massage was very good, relaxing and amenities were excellent. The dinner at la Zarzuela was delicious (there is a separate review).
The room was beautiful and luxurious with a huge bed, en suite and balcony.
The hotel is next to Chipichape so a bonus was we could walk there without leaving the hotel.
My wife absolutely loved the stay and will happily return.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jduitama wrote a review Apr 2023
Bogota, Colombia2 contributions
1.0 of 5 bubbles
The rooms are clean and the restaurant is good. However, It is very expensive for what they offer. The main issue is that the staff is not serious with the charge for the rooms. I extended my stay a couple of days, paying up front the expense that I was told. However, at check out they tried to make an unjustified extra charge. In case you stay at this hotel, make sure that you have a receipt or something that certifies that the room is paid in full.
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Review collected in partnership with this hotel
Date of stay: March 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoderickReadus wrote a review Aug 2023
Atlanta, Georgia1 contribution
1.0 of 5 bubbles
Not a good hotel for Americans who do not speak or understand Spanish. My experience there was terrible but the location is very nice. Only one female in the caferia understood and spoke very little English and I asked several times for my TV to be put on English settings instead of Spanish I was told that the TV is only in Spanish except CNN so for 5 days I could not watch TV shows or Movies.The breakfast was good but nobody upstanding English so my orders took about 20 minutes to prepare .The managers were always to busy to talk to me I asked for a manager on two occasions I never saw one and no one got in touch with me so my free breakfast there I had to stop going in the camera because of the language barring so I had to go out and buy my food.
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Review collected in partnership with this hotel
Date of stay: August 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Servicio Al Cliente, Promocionar at Hotel Spiwak Chipichape Cali
Responded 28 Aug 2023
Dear Mr. Roderick, We sincerely appreciate your comments and concerns about your recent stay at our hotel. We sincerely regret any inconvenience you experienced during your visit. Regarding the difficulty you encountered with some non-English speakers, we apologize for any discomfort this may have caused. Our intention is to provide an inclusive and diverse service that caters to the needs of all our guests. We will take your feedback into consideration to improve communication and provide assistance in multiple languages in the future. Laura España, Customer Service.
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Michael J wrote a review Feb 2020
2 contributions
5.0 of 5 bubbles
I was fortunate to met Andre's Molina a Colombian bell hop for the Spiwak properties I stayed at the Spirito and from the very 1st night Andres was a big help. Yes, Andres speaks English. Great Visit. The Spiwak properties are phenomenal and located strategically in, a short Uber/Taxi ride to most attractions.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Serv_ClienteSpiwak, servicliente at Hotel Spiwak Chipichape Cali
Responded 10 Feb 2020
Dear Michael We sincerely thank you for taking the time to review our hotel based on the experience you had with us. We are very glad to hear that you very much enjoyed our services and facilities. At the Hotel Spiwak Chipichape Cali we strive to provide the best services to every single person that visit us; and thanks to your amazing comments, we know we are a little closer to providing a flawless experience so that we become the number one choice for travelers. Again, thank you very much for your time and look forward to having you back with us soon. Best regards, Diana Carolina Murillo Guest Relations Manager servicioalcliente@spiwak.com
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Answer from Serv_ClienteSpiwak
Cali, Colombia1 contribution
Good Morning Please send your transport request to the mail address operadora @ spiwak . com to answer. Thanks
Answer from Ssstuffin
35 contributions11 helpful votes
Hola. primero me disculpo ya que mi español no es el mejor. Usted pelarse llamar al Hotel para informarles de su llegada tardía/temprano y deben ser capaces de acomodar. Dentro del centro comercial conectado al Hotel Spiwak hay un salón. No lo he usado pero parece muy profesional. El personal de Spiwak es muy profesional y estará dispuesto a ayudarle. Gracias. Steve the Gringo 😀
Answer from Rafibaby2000
Santa Clara, California17 contributions5 helpful votes
There are several hair salons at Chipichape and the one I recommend is located between the food court and gym. They have very friendly and professional staff and the prices are reasonable.
Courtney B wrote a tip Nov 2023
Miami, Florida1 contribution1 helpful vote
2.0 of 5 bubbles
"Check out the food court in chipichape downstairs on the elevator and to the right. Breakfast is free everyday for guests right by the pool."
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Derek A wrote a tip Nov 2023
26 contributions3 helpful votes
3.0 of 5 bubbles
"Only one towel. No hand towels, wash cloths. Restaurant was a decent option. Decor looked mismatched. "
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Linda C wrote a tip Sept 2023
2 contributions
5.0 of 5 bubbles
"Most restaurants here will auto grat 10%. We still tipped more to complete the 20%. Everyone there deserved it."
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Jose V wrote a tip Dec 2022
Naucalpan, Mexico781 contributions503 helpful votes
2.0 of 5 bubbles
"Bring earplugs as there are parties in a nearby restaurant"
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IntlTramp wrote a tip Nov 2022
Locarno, Switzerland125 contributions97 helpful votes
5.0 of 5 bubbles
"On the other side of the street, there is now an addtl. new hotel called something like "Spirit by Spiwak""
Read full review
Not the right property for you?
There are more places to choose from in the Cali area.
PRICE RANGE
£62 - £119 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaValle del Cauca DepartmentCali
NUMBER OF ROOMS
226
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL SPIWAK CHIPICHAPE CALI - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hotel Spiwak Chipichape Cali
Which popular attractions are close to Hotel Spiwak Chipichape Cali?
Nearby attractions include Centro Comercial Chipichape (0.1 miles), Ensalsate (0.5 miles), and Martyn's (0.7 miles).
What are some of the property amenities at Hotel Spiwak Chipichape Cali?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Spiwak Chipichape Cali?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Spiwak Chipichape Cali?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Spiwak Chipichape Cali?
Yes, a parking garage, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Spiwak Chipichape Cali?
Conveniently located restaurants include Piazza by Storia D'Amore Chipichape, Tizones, and Mascabado.
Are there opportunities to exercise at Hotel Spiwak Chipichape Cali?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Spiwak Chipichape Cali have airport transportation?
Yes, Hotel Spiwak Chipichape Cali offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Spiwak Chipichape Cali?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Spiwak Chipichape Cali offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Spiwak Chipichape Cali?
The staff speaks multiple languages, including English and Spanish.
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