NH Cali Royal
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NH Cali Royal

Traveller (234)
View of south of Cali from room 817
Room & Suite (55)
NH Cali Royal
Videos (1)

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£45
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#12 of 132 hotels in Cali
4.4 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
3.9 of 5 bubbles
Value
NH Cali Royal is conveniently situated next to the Trade Center Corporate Complex in a charming residential area of Cali, Colombia. Hotel guests enjoy a variety of amenities, including a Business Center, a Health Club and wireless Internet access. NH Cali Royal is just 15 minutes from downtown and a short distance from a number of local attractions. Book your stay online and see why we're one of the best Cali, Colombia hotels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Mountain View
Hotel links
Special Offer:Unlock up to D$150 extra!

Location

Carrera 100b 11a 99, Cali 760032 Colombia
Name/address in local language
645Reviews9Q+A25Room tips

Reviews
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Detailed Reviews
carlckcarl wrote a review May 2022
Lima, Peru1 contribution
5.0 of 5 bubbles
NH Cali Royal is a high quality hotel although the price is very accessible and much lower that one would expect. The bedroom was very large and comfortable. I slept perfectly every night 5 star hotel room at 3 star prices. The restaurant staff are amazing and helpful at all times. This applies to the front desk staff as well. The only negative thing was that the safe in my room was unuseable. I reported this but no one fix it during my stay. There was also a large crack in one of the windows.
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Review collected in partnership with NH Hotels
Date of stay: May 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
uvi-stcroix wrote a review Jul 2021
St. Croix39 contributions2 helpful votes
4.0 of 5 bubbles
The NH is probably the best choice for a quality hotel in the South end of Cali. The location is excellent, including quick access to three shopping centers. The NH may be a little older, but it is relatively well cared for. Most of the staff are dedicated to providing good service. My family and I have stayed here about a dozen times in twenty years. We keep coming back because we are always made to feel at home. I highly recommend this hotel
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Review collected in partnership with NH Hotels
Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sean S wrote a review Jul 2023
Boise18 contributions16 helpful votes
4.0 of 5 bubbles
I stayed here for business and it's well located in the south of Cali. There's a shopping area immediately next to the hotel, with a grocery store. A large mall is within easy walking distance. Despite being close to a main highway, it was very quiet and felt safe. The restaurant serves a breakfast buffet with a good variety, including fresh fruit. They also serve dinner and the staff was very accommodating and cheerful. Rooms are good sized and air conditioned. My only complaints were that the hot water was spotty—even when it did get hot, it was just warm. The hotel has an on-site gym with a steam room (which was closed during my stay) and there were no towels or staff present. These are minor complaints, though, and my stay was otherwise enjoyable. Overall, a good value!
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Review collected in partnership with NH Hotels
Date of stay: July 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LUISA FERNANDA AGUADO ESCOBAR, Other at NH Cali Royal
Responded 2 Aug 2023
Dear Sean, Thank you for taking a few minutes of your time to complete our Satisfaction Survey. First of all, we are deeply sorry that your experience in our hotel has not been satisfactory. I would like to apologize for not being able to meet your expectations of our standards during your recent stay. Please be assured that we have shared your feedback with the team and will take action to correct any issues you experienced. We are committed to providing memorable experiences with exceptional service. Therefore, we look forward to welcoming you back and improving your experience soon. Thank you again for choosing to stay with us and for taking the time to share your comments. Sincerely, Luisa Fernanda Aguado Front Desk Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Catalina G wrote a review Mar 2024
London, United Kingdom7 contributions
+1
2.0 of 5 bubbles
I have frequented NH Royal Cali several times in the past, but my recent stay left much to be desired. My previous feedback from my last stay in Oct 2022 suggested the need for some TLC, this time around, I am convinced that the hotel requires a complete refurbishment and renovation.

We had two rooms booked (see below)

Junior Suite Review:

The junior suite, to which we were upgraded due to the unavailability of our booked premium room, was a disappointment from the moment we entered. The state of disrepair was evident, with blinds falling apart, a stained bathtub, and a rusty cupboard housing the fridge. Furthermore, essential amenities like the TV and phone were non-functional.

There wasn't a hairdryer in the room, which I would expect from a hotel like this in a junior suite.

To top it off, the toiletries provided, particularly the conditioner, appeared to be expired, resembling curdled milk upon use.

Standard Room Review:

Similarly, the standard room showcased signs of neglect, with old flooring, a loud air conditioning unit, and faulty taps leading to water leakage from the toilet.

Other Hotel Observations:

The state of the gym was disappointing, with several machines out of order; two of the three Threadmills didnt work and I was worried the cross trainer was going to fall apart when in use. 

Food is hit and miss, my first meal was pork belly with tamarind sauce, the pork belly was more fatty than usual, and the tamarind sauce was not well balanced so it was too sour. The pizza and ceviche were tasty, the pizza was also tasty but small for the price. We had a veeeery salty soup.

On our initial day of arrival, we encountered a significant disruption as "the system was down." Consequently, this led to several inconveniences:

1. The reception contacted our standard room three times inquiring about the number and identity of occupants.

2. During our dinner at the hotel restaurant (which we found to be excessively priced), we faced difficulty settling the bill. Instead of providing an itemized breakdown or offering the option to charge it to the room, the staff presented us with a card machine for immediate payment of the total amount. Despite assurances of a follow-up bill, we are yet to receive it.

Positives:

Its dedicated and friendly staff, exemplified by individuals like Frank and Jorgito.

Additionally, the breakfast offered a good variety of fresh options, and the spa, although independently operated, provided an exceptional massage experience.

The pool area is probably one of the major highlights and the hotel knows that, so it's kept in a good state

Overall, while NH Cali possesses potential, significant improvements are necessary to ensure a satisfactory guest experience
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Date of stay: March 2024
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James P wrote a review Jul 2021
Fort Lauderdale, Florida20 contributions31 helpful votes
5.0 of 5 bubbles
This hotel is beautiful inside and out. It is a first world place. The staff is extremely friendly from the housekeeping staff up to the front desk and restaurant personnel. Many speak English. They make you feel at home. The rooms are nice and functional with separate air conditioners for the room and the salon.
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Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert R wrote a review Aug 2022
1 contribution
3.0 of 5 bubbles
Was in Cali for a short business trip. If you are looking for a tired property that has seen better days with spotty internet, Luke Warm Showers, Rooms that could use some updating or a least cleaning of the carpet, with a broken room safe and in a great location in Cali. Then I would totally recommend this property.

The best part of the stay was the staff. They were extremely pleasant and helpful. The climate control in the room was very good as well and the selection of Directv channels.

I was expecting a little more based on the price of the hotel. Would I stay there again? Maybe because of the location which fit my needs very well.
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Date of stay: August 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susana wrote a review Dec 2022
Colombia2 contributions2 helpful votes
2.0 of 5 bubbles
Not what you are expecting when staying at a NH Hotel paying high prices. I have had amazing experiences in NH Hotels but this one was a terrible experience. It doesn’t meet the standards they promise and it’s definitely disappointing. My family and I will never ever stay at this hotel again. Pictures are not true to the state of the facilities.

Rooms are old with horrible carpets that are not clean, towels are very old an rough. They play music at extremely high levels at night without carrying about guests that are not looking to party. The first day they said music goes until 10, next night 11 and then 12. It’s disrespectful. They care more about a few guests partying than the majority of the guests that are trying to sleep. Rooms overview the pool and the bar were the party takes place, even though service is supposedly until 10.

What is even worse is that we called the front desk looking for some type of empathy, and even though they tell you they will lower the volume and they are “sorry” for any inconvenience, they don’t do anything about it. Even though you are paying, they really don’t care about what you think.

If you are looking for a calm and comfortable space, please don’t consider this hotel. We really regret having stayed there.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roraimaramos wrote a review Aug 2022
Bogota, Colombia35 contributions6 helpful votes
4.0 of 5 bubbles
The hotel presents a good relation price vs what it offers. In general I liked everything. I have to pay special attention to the staff, I left some earrings in the room and they located them and sent them to my residence in Bogota, I am very grateful.
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Review collected in partnership with NH Hotels
Date of stay: August 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anthony D wrote a review Mar 2024
1 contribution
4.0 of 5 bubbles
Melissa was so wonderful. She helped me menu plan at her hotel for my work trip. She was very attentive and always responsive. She really cared about the guest experience. She always wanted to make sure that I was happy and that we got to experience Colombian cuisine!
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DrEitan wrote a review Jan 2024
Houston, Texas113 contributions126 helpful votes
1.0 of 5 bubbles
So much potential, if they could close this hotel and do a major renovation. The location is excellent and breakfast was full of choices. However, rooms and building structure needs a complete renovation. Broken faucets, missing curtains, old and stained carpets, bed sheets torn, light bulbs not working. The owner of this hotel must spend to improve.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shauny2k3 asked a question Dec 2023
Riverview, Florida794 contributions121 helpful votes
Do you allow those staying with you to have a guest visit them?
chuck399 asked a question Jan 2019
9 contributions12 helpful votes
How close is hotel to beach?
Answer from Alejandro O
Cali, Colombia2 contributions1 helpful vote
Hi! We have no beach in Cali - Colombia, the nearest beach is in Buenaventura. This city is about 3 hours in car. Thank you for asking
Vernon A asked a question Dec 2018
Orange County, California5 contributions
Is this a safe neighborhood?
Answer from W Patrick M
Lauderdale-By-The-Sea, Florida63 contributions12 helpful votes
Yes, very safe!
Vernon A asked a question Dec 2018
Orange County, California5 contributions
Is this a safe neighborhood?
Answer from Juan E
Houston, Texas1 contribution
Yes very safe. I walked to the closes mall and back at night and felt very comfortable.
Treasurehunt Gi... D asked a question Apr 2015
Dallas, Texas2 contributions4 helpful votes
Someone please upload a photo of the Jacuzzi in the room.
Answer from Alejandro O
Cali, Colombia2 contributions1 helpful vote
Buenas tardes estimado cliente, Muchas gracias por comunicarse con nosotros, para nosotros un verdadero placer contar con sus solicitudes y esperamos tener la oportunidad de ser anfitrión de sus viajes a nuestra ciudad. Hemos actualizado nuestras imágenes de nuestro perfil y se tomara algunos días para que usted pueda visualizarlos debido a las políticas del portal. Cordialmente,
Scott L wrote a tip Jul 2021
1 contribution
5.0 of 5 bubbles
"Best Value and close by shopping areas"
Read full review
Joe K wrote a tip Oct 2019
Paris, France181 contributions86 helpful votes
3.0 of 5 bubbles
"Get upper floors."
Read full review
VJHanson wrote a tip Aug 2018
Kingston, Jamaica12 contributions
5.0 of 5 bubbles
"Top floor view is beautiful!!"
Read full review
Peter D wrote a tip Dec 2017
Yumbo, Colombia50 contributions13 helpful votes
3.0 of 5 bubbles
"Carulla supermarket around the corner."
Read full review
David A P wrote a tip May 2017
Charlottesville, United States15 contributions1 helpful vote
5.0 of 5 bubbles
"A lower floor might have better water pressure and hot water"
Read full review
Not the right property for you?
There are more places to choose from in the Cali area.
PRICE RANGE
£41 - £62 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson cali, cali radisson
LOCATION
ColombiaValle del Cauca DepartmentCali
NUMBER OF ROOMS
145
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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NH CALI ROYAL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about NH Cali Royal
Which popular attractions are close to NH Cali Royal?
Nearby attractions include Centro Comercial UNICENTRO (0.2 miles), Parque de la Babilla (0.5 miles), and Casa Del Virrey (0.2 miles).
What are some of the property amenities at NH Cali Royal?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at NH Cali Royal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Cali Royal?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at NH Cali Royal?
Yes, free parking is available to guests.
What are some restaurants close to NH Cali Royal?
Conveniently located restaurants include Piazza by Storia D'Amore - Unicentro cali, Charrúa's Parrilla, and Restaurante Tortelli Ciudad Jardín.
Are there opportunities to exercise at NH Cali Royal?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does NH Cali Royal have airport transportation?
Yes, NH Cali Royal offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at NH Cali Royal?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Cali Royal offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to NH Cali Royal?
Many travellers enjoy visiting Hacienda Cañasgordas (2.0 miles), Casa Arzobispal (3.1 miles), and Hacienda Piedragrande (1.8 miles).
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