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Hotel Four Points By Sheraton Cali

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Traveller (166)
Room & Suite (90)
Dining (18)
Certificate of Excellence

About

Location
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Value
Certificate of Excellence
We take care of providing lodging experience for all those who want to stay in a good hotel with an executive profile, which allows our guests the comfort of 181 rooms blending the best workplaces for the existence of the perfect balance between duty and pleasure.
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Property amenities
Room service
Restaurant
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free parking
Bar/Lounge
Breakfast included
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Hot Tub
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
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HOTEL STYLE
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HOTEL CLASS
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646Reviews
255Photos
4Q+A
28Room tips
Traveller rating
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Popular mentions
The Four Points in Cali is a great place to stay. The lobby area can look a little tired but the rooms are nice and clean, quiet, and comfortable. Great beds and nice sized bathrooms. The staff were friendly and, at least at the front desk, spoke decent English. The breakfast
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I just stay for one night and couldn’t enjoy all the services that this hotel has. The staf are very good and the welcome drink and the water with fruits are amazing. I think it is standard in Colombia.
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Response from Yamileth B, Guest Relations Manager at Hotel Four Points By Sheraton Cali
Responded 1 week ago
Dear Mrs. Katia Receive a special greeting from the Four Points By Sheraton Cali team. First of all, we want to thank you for sharing your wonderful opinion about our service, we are pleased to know that the welcome drink was to your liking. We hope that in a next opportunity you have more time to enjoy our hotel. We are at your service Cordially Yubiza Nieto León General Manager
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The reception staff hardy understands English which is not acceptable for the FPS hotel. The hotel should provide a bottle of drinking water each day and should not charge for the tea / coffee that a guest can prepare in the room. Minibar is well staffed. I asked the reception
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Review collected in partnership with this hotel
Response from Yamileth B, Guest Relations Manager at Hotel Four Points By Sheraton Cali
Responded 2 weeks ago
Dear Mr. Dean Greetings from hotel Four Points by Sheraton Cali. We appreciate your valuable suggestion about the language of our collaborators, the water bottle and the complimentary coffee. I've shared it with the areas involved to follow up and make sure we meet the needs of our guests. We sincerely apologize for the inconvenience generated in the window of your room, we regret that this has happened. We thank you greatly and hope in the future to change your perception of our service. Sincerely Yubiza Nieto León General Manager
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Excelent Hotel in one of the best locations in Cali, the rooms are Amazingly clean, pool, Jacuzzy, sauna, great restaurants and bars. The breakfast has a huge selection of items, the personal was always attentive to my needs
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Review collected in partnership with this hotel
Response from Yamileth B, Guest Relations Manager at Hotel Four Points By Sheraton Cali
Responded 2 weeks ago
Dear Mr. Culture511406 Greetings from hotel Four Points by Sheraton Cali. Thank you for taking the time to share your experience at our hotel about our location, facilities, restaurant, bar and breakfast. We are pleased to know that our collaborators were attentive to your needs, I am sure that they enjoyed each of your requests. Sincerely Yubiza Nieto León General Manager
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I've visit Four Points Sheraton regularly and the reason is the staff service and friendliness. The hotels provides all the necessities but for me its the people that keep me coming back. The staff are always helpful.
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Review collected in partnership with this hotel
Response from Yamileth B, Guest Relations Manager at Hotel Four Points By Sheraton Cali
Responded 1 week ago
Dear Mr. Feroz K Greetings from hotel Four Points by Sheraton Cali. Thank you for taking the time to share your experience at our hotel, we are pleased to receive your wonderful comments on the service of our collaborators, motivates us to continue providing the best service, because we are always looking for ways to improve our service. We appreciate your loyalty and frequency with us, we hope you return soon. Cordially Yubzia Nieto León General Manager
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12345618
Is breakfast free? Expedia and others have breakfast as free but SPG has as extra?
When I was there, no, it was not included. I guess it depends on the deal you get & how you book the room, though. FYI there is a cafe right across the street. With outside benches, nicely priced coffee and local baked specialties. It's a nice place to sit and watch the morning rush hour in action.
1 vote
Hi, this hotel have transportation service from airport to hotel? Thanks
Yes they do but you have to call them to make sure they will be there.
1 vote
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Good Afternoon. Thank you for writing us, we are glad to answer your questions. The pool and the jacuzzi are open from 8:00 a.m. to 10:00 PM and they are both located outdoors. The pool is on the twelfth floor with a panoramic view of the city and the jacuzzi is on the fourth floor, near to the gym and steam bath. right now our jacuzzi is being remodeled, it is going to be out service for a month. Sincerely, Yeny Carolina Henao O. Quality Assurance Managment. Hotel Four Points by Sheraton Cali
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La piscina y el jacuzzi se encuentran abiertos ? y cual es el horario de funcionamiento?
"All the rooms that end in "19", corner rooms, very large."
"I doubt there is a good room in this hotel."
"The rooftop pol"
"We were very happy in Room 611"
"My room had a window to a indoor guests corridor."
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123456
PRICE RANGE
US$55 - US$100 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton califour points calicali four pointscali sheraton
LOCATION
ColombiaValle del Cauca DepartmentCali
NUMBER OF ROOMS
181
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