We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palenque Casa Hotel

Save
Share
Overview
  • Excellent10%
  • Very good50%
  • Average20%
  • Poor0%
  • Terrible20%
15 Mar 2018
“Betrayal - you can't stay there but have to pay!!!!”
5 Dec 2017
“Horrible experience”
AMENITIES
    3 Star accommodation
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
    Reviews (10)
    Filter reviews
    3 results
    Traveller rating
    0
    1
    0
    0
    2
    Traveller type
    Time of year
    LanguageEnglish
    0
    1
    0
    0
    2
    See what travellers are saying:
    FilterEnglish
    Updating list...
    Reviewed 15 March 2018 via mobile

    We booked a room via booking, shortly before our stay the hotel told us they haf problems with their rooms and wanted us to cancel our reservation and stay somewhere else. However, I cannot cancel the reservation via booking, they still want the money eventhough...More

    Thank Daria Z
    A TripAdvisor Member
    1
    Reviewed 5 December 2017 via mobile

    This hotel seems nice but, when it rains you get wet inside the room. We were transferred to another room and then were bitten insects and had roaches on our bed. The hotel offered to refund us and it's been 2 months and still waiting.

    Thank A TripAdvisor Member
    Reviewed 19 May 2016

    This hotel is 1) affordable and 2) in an excellent location. If you are going to stay in Cartagena, then stay within the old city walls (San Diego). There isn't much to do outside of the old city. This hotel is quaint. It has a...More

    Thank James R
    About
    Price range
    US$30 - US$694 (Based on Average Rates for a Standard Room)
    Hotel class
    Reservation Options
    TripAdvisor is proud to partner with Orbitz, Travelocity, Hotels.com, Expedia and getaroom.com so you can book your Palenque Casa Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    Location
    Colombia > Bolivar Department > Cartagena District > Cartagena
    Questions & Answers
    Get quick answers from Palenque Casa Hotel staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Submit
    Posting guidelines
    Room Tips
    "Ask for a room with a courtyard view"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing