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Staff were great there, very helpful and kind. My friend and I felt welcomed and safe. Yes, it might not be the best looking hotel and need some updates but you get what u paid for. Personally customer service and safety is really important to...More
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Thank Stephany J
Response from HotelDoradoPlaza, Director de Relaciones con Clientes at San Felipe Hotel CartagenaResponded 1 week ago
Thank you very much for your comment. Always we are happy when our guests feel great with our services.
Please If you come back to Cartagena contact us. We will so happy for attend again.
Have a good day.:)
A bit surprised to not find hot water. The side of the hotel is on a very busy street with blaring music playing until midnight from different locations outside. My first night there, I was shocked at the noise but believe it was a bunch...More
Our amazing experience at the San Felipe hotel started immediately. Our flight arrived really early in the morning but we went straight to the hotel to check in. Amazingly they had a room available for us and gave it to us right away. We were...More
Staff were super friendly! We stayed here for 5 days and I thought it was great for our budget. Perfect location, just outside of the city walls, so you can enjoy both the center and Getsemaní. Clean rooms, air conditioning, breakfast to start your day...More
This hotel is clean, the air-con works, the towels are soft, and it's centrally located yet quiet. But something about it really gave me the creeps-I think it was the lighting and the complete lack of ambience. My boyfriend and I referred to it as...More