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Cartagena Premium Hotel

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280 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 July 2016

The rooms were dirty, the AC did not work, we found worms in the food. They charge us for things we have not requested. The bathrooms were extremely small, to close de door you need to snug between the toilet and the shower. We have pay for rooms with sea view and the windows did look to the sea, but... More 

Helpful?
Thank SsofiaME
San Diego, California
Level Contributor
1 review
Reviewed 12 March 2016

DO NOT BOOK HERE!!! The concierge were not very pleasant. The rooms looked run down, missing shower head, no door in the bathroom, missing light bulbs, broken light fixtures, broken tiles on floor, holes in ceiling (including in shower), sliding balcony door did not close or lock, torn curtains, busted ac unit, broken light switch, dirty disgusting refrigerator. The location... More 

Helpful?
Thank dannyboy357

Travellers are raving about these Cartagena hotels

Olsztyn, Poland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 March 2016

awful, very dirty hotel, unfriendly, incompetent staff who did not know a word of English, wifi only in a horrible dark, stuffy, unconditioned lobby, handrails in the corridor and around the pool were probably washed once for the opening of the hotel, all around sticky with dirt

Helpful?
Thank m0niamar
Buenos Aires, Argentina
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 February 2016

Great building and location. Bad service. Terrible food. We went as a family to this hotel and we have an experience with different perspectives. The location is very safe and wonderful to have a good experience in this beautiful city. We walked every day to the old city. There is a great commercial center, a supermarket and a commercial avenue... More 

Helpful?
Thank Details234
Kissimmee, Florida
Level Contributor
10 reviews
Reviewed 7 February 2016

You are on your own, no guidance or help from staff. This hotel needs a lot of repairs and cosmetic work. Rooms are very tiny. Food was ok but almost the same thing everyday. The pool is on the 20th floor very small and closes at 7p. No beach. Location is great. wifi only in one spot in the lobby.... More 

Helpful?
Thank Luz H
Orange Park, Florida
1 review
Reviewed 2 February 2016

sheets are dirty and with holes ,the lobby without air condition and foul in the lobby you can buy excursions but is more expensive than outside vendors.Horrible food and scarce.the area around of hotel have the sidewalk broken car are parking in the sidewalk and people have to walk on the street,and the street vendor don't let you walk

Helpful?
Thank Mairena M
Level Contributor
5 reviews
Reviewed 3 December 2015

This has been the worst hotel I have stayed in Colombia. I traveled for a month around Colombia and stayed in at different hostels in different cities. I decided to stay at an "ok" hotel for the last 2 nights of my trip and wished I had stayed at another hostel instead. Room were very filthy! First room I was... More 

Helpful?
Thank Clau S
Miami Beach, Florida
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 May 2015

Esthetically the hotel is less pleasing to the eye than the pictures posted but we had a nice view of the naval base from our room and the roof top view of both the ocean and bay was beautiful. A big plus was having breakfast, lunch and dinner included with our stay which saved us money. Staff was very friendly... More 

Helpful?
1 Thank Diyana_13
Vancouver, Canada
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 February 2015

Switched to this hotel after spending 1 sleepless night in another hotel with no air conditioning...unless you're from a very humid climate, AC is necessary in Cartagena. The price was right as Cartagena can be a sticker shock when coming from other Colombian cities and their prices. I was still overspending my lodging budget, but I had to do something!... More 

Helpful?
Thank Brett A
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 January 2015

I stayed there during 3 days with my girlfriend and It trully has an amazing view and location, near the mall, the beach and 2 supermarkets (Olímpica and Carulla). The employees also offer you a nice service and they provide you a lot of information about different kind of plans, like tours or place to visit.

Helpful?
1 Thank Josecas15

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free Internet
Things to do
  • Pool
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Cartagena Premium Hotel

Address: Bocagrande Av. San Martin No. 11-113 | In front of the Naval Base, Cartagena, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: £38 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cartagena Premium Hotel 2.5*
Number of rooms: 140
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Questions & Answers

Here's what travellers have asked, with answers from Cartagena Premium Hotel staff and other travellers.
1 question
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Questions? Get answers from Cartagena Premium Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont go to this hotel / no vaya a este hotel”
 of 5 bubbles SsofiaME, 14 Jul 2016 | Read review
“for us the higher floors had less people so the rooms were quieter”
  • more holes and ac was not working properly
  • refrigerator looked and smell gross
  • uncoverd celling hole just a piece of small drywall for cover
  • broken light
  • light switch broken so only top one worked
  • messed up floor with semi cloged drain
  • broken outlet no power
  • missing shower head
 of 5 bubbles dannyboy357, 12 Mar 2016 | Read review
“baconies have cement rails so there is no view if you sit in the balcony, you would have to be standing to see the ocean”
 of 5 bubbles 118luzh, 7 Feb 2016 | Read review
“no good room”
 of 5 bubbles mairenam2016, 2 Feb 2016 | Read review
“If you decide to stay, do yourself a favor and check EVERYTHING in the room before the employee leaves.”
 of 5 bubbles 261claus, 3 Dec 2015 | Read review
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