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Holiday Inn Cartagena Morros

746 reviews
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Traveller (422)
Room & Suite (113)
Pool & Beach (61)
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Overview
  • Excellent52%
  • Very good36%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3.5 Star Hotel
All hotel details
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Reviews (746)Write a Review
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All reviewsbreakfast buffetdirect access to the beachblue restaurantold citywalled cityroom service was goodclose to the airportnice poolminutes from the airporttaxi ridebusiness trippool areacoconut lemonadestayed for one nightother hotelshotel restaurantdrug store
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1 - 5 of 183 reviews
Reviewed 1 week ago

Due to error I ended up in Cartagena. I knew there was a holiday inn so went there with no reservation. Staff very friendly and helpful. Easy check in and check out. Rooms fine and food and drinks very good. Very good hotel and sorry...More

Thank Robert B
Response from Ketty Paola C, Front Desk Assistant. at Holiday Inn Cartagena MorrosResponded 6 days ago

Dear Robert, First of all, we hope that when you receive this message you are well and that the return to your destination city has ended in the best way. Thank you for taking the time to tell us about your experience at Holiday Inn...More

Hotel's Favourite
Reviewed 2 weeks ago via mobile

This was our first time visiting the northern part of Cartagena. We usually stay in Bocagrande, Laguito neighborhoods but never again. Los Morros is the place to be when visiting Cartagena. The Holiday Inn is priced well. Has a great pool and direct access to...More

Thank AR S
Response from Ketty Paola C, Front Desk Assistant. at Holiday Inn Cartagena MorrosResponded 1 week ago

Dear ARS, First of all, we hope that when you receive this message you are well and that the return to your destination city has ended in the best way. On behalf of all the staff of the hotel, thank you very much for your...More

Reviewed 2 weeks ago via mobile

Don’t get me wrong it’s not a luxury hotel but our clean and well appointed room was very nice with a balcony giving us a side view of the beach. You have public access to the beach as well as a pool and a garden...More

Thank Randy E
Response from Ketty Paola C, other at Holiday Inn Cartagena MorrosResponded 2 weeks ago

Dear Randy, First of all, we hope that when you receive this message you are well and that the return to your destination city has ended in the best way. On behalf of all the staff of the hotel, thank you very much for your...More

Reviewed 7 January 2018 via mobile

Very disappointed overall, especially with the standard of food served by the kitchen and the staff in general. Waiters were inattentive and the room service atrocious! We ordered two meals and only one arrived. The staff then brought the other meal 30 minutes later but...More

Thank DavidGoddard91
Response from IHGService, Guest Relations Manager at Holiday Inn Cartagena MorrosResponded 3 weeks ago

Hi DavidGoddard91, Thank you for your stay and for taking the time to share your experience with us. It is good to know that you appreciated our rooms, pool, and gym facility. However, I'm sorry to read that your restaurant experience and the service level...More

Reviewed 19 December 2017

This hotel staff, facilities, and amenities were all outstanding. I highly recommend this hotel if your plans are to stay at the hotel and enjoy the quite beach and not really explore Cartagena. The view from our room and balcony were super amazing. The challenge...More

Thank Paul Y
Response from Ketty Paola C, Front Desk Assistant. at Holiday Inn Cartagena MorrosResponded 21 December 2017

Dear Paul Y, Thank you for taking the time to tell us about your experience at Holiday Inn CARTAGENA MORROS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$92 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cartagena
#9 On the Beach Hotel in Cartagena
#24 Romantic Hotel in Cartagena
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cartagena
#9 On the Beach Hotel in Cartagena
#24 Romantic Hotel in Cartagena
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (422)
Room & Suite (113)
Pool & Beach (61)
Dining (30)
Family and Play Areas (7)
Business Centre & Event Rooms (2)
Questions & Answers
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Alvaro P
25 March 2017|
Answer
Response from judithmerlano | Property representative |
Dear Alvaro P, Thank you for your interest in our property. Breakfast is served Monday to Saturday from 6am to 10am, Sundays and holidays from 6am to 11am. Should you need any additional assistance, please let me... More
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Mónica M
26 February 2017|
Answer
Response from judithmerlano | Property representative |
Dear Monica, Thank you for selecting the Holiday Inn Cartagena Morros for your next visit to Cartagena de Indias. The weather in April is combined, sunny days and some showers during the afternoon. I am sure you will enjoy... More
0
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Room Tips
"Ask the front desk they will probably give you a great room!"
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"Higher floors are the quiets, go early for included breakfast to the rooftop"
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"ask for a beach view. The rest is rubbish!!"
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"Request one without a see-through glass shower wall."
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