Holiday Inn Cartagena Morros, an IHG Hotel
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Holiday Inn Cartagena Morros, an IHG Hotel

Desyuno
Traveller (647)
Panorama of the Superior Room at the Holiday Inn Cartagena Morros
360
Panoramas (4)
King Standard Nonsmoking
Room & Suite (171)

View prices for your travel dates

£70
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#46 of 246 hotels in Cartagena
4.1 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Holiday Inn Beachfront Hotel in Los Morros Surrounded by Caribbean Sea and Ciénaga de La Virgen, the Holiday Inn Cartagena Morros is located at the exclusive Los Morros sector. Just five minutes from Cartagena International Airport, and ten minutes from Walled City. Start your day with an unforgettable sunrise from the comfort of your room, and enjoy the best sunsets overlooking the Caribbean Sea from our pool with direct access to beach. Hotel has 140 comfortable rooms, providing our guests with breathtaking views. Delight yourself with the best gastronomy in Blue Restaurant Bar & Lounge, and host successful events in our meetings facilities. Hotel has been awarded with Torchbearer in 2015 & 2916, and Quality of Excellence 2018 award, both by IHG, and we welcome all our guests to enjoy the magic of this marvelous city, weather your traveling for business of placer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Solarium
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Park View
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

Anillo Vial, Cra. 9 No. 34-166, Cartagena 130002 Colombia
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 45 out of 100
45
Rafael Nunez Airport
1,040Review40Q+A68Room tips

Reviews
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Detailed Reviews
MichaelBNielsen wrote a review Feb 2023
Odense, Denmark365 contributions161 helpful votes
Hotel's Favourite
4.0 of 5 bubbles
The hotel is located in a residencial area where there are no restaurants and bars nearby. So you have to eat at the hotel or nearby hotels or take a taxi to the old town. The service is extremely slow, but the food is good and also the breakfast buffet, The big advantage is the nice pool, and closed garden just near the sea with sun beds and few meters to a broad and nice beach, The room with ocean view also had a balcony. Clean and fine rooms.
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Date of stay: February 2023
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ketty Paola Consuegra Romero, Atención al huésped/Recepción at Holiday Inn Cartagena Morros, an IHG Hotel
Responded 22 Feb 2023
Dear Michael. Thanks for taking the time to share this review with us. We are pleased to hear that you enjoyed our facilities and staff. On the other hand, rest assure that I am going to socialize your comment with the person in charge to work on it. We truly value your feedback, thanks to help us to improve our service. We hope to see you soon in Holiday Inn Cartagena Morros. Sincerely, Eilen Rodriguez Front Desk Agent
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German O wrote a review Aug 2020
1 contribution
5.0 of 5 bubbles
My wife and I stayed at the Holiday Inn Morros for 4 nights in August 2020 while waiting for a humanitarian flight. I was impressed even before we arrived with Ketty and how helpful and friendly she was through WhatsApp. During our stay, we came in contact with reception, security, room service, and cleaning service, and all did a fantastic job. I am in awe of their ability to keep in place very safe protocols due to Covid19 while finding ways to accommodate their guests and make them feel comfortable during their stay. Our room was fantastic and clean, breakfast, burgers and sandwiches were yummy, and the location allowed us to enjoy walks on the beach and a beautiful pool. A big thanks to Ketty, Eiten, David, Ronald, and the rest of the team for truly one of our best hotel experiences ever, even with the challenges the pandemic provided. We would love to come back!!
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Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ketty Paola Consuegra Romero, Atención al cliente/recepción at Holiday Inn Cartagena Morros, an IHG Hotel
Responded 18 Aug 2020
Dear tiffanyo242, Thanks for sharing with us this special feedback and for your 5 stars comment on Trip Advisor. For our staff members it was really rewarding to read your amazing comments about your stay, we put all our heart, passion and attitude every single day to build the best experience to you. We hope to see you soon in Holiday Inn Cartagena Morros. Best Regards, Eilen Rodriguez Front Desk Agent
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Todd_K19 wrote a review Jan 2022
Alexandria, Virginia88 contributions68 helpful votes
4.0 of 5 bubbles
We had a good stay (one night) and would have no problem staying here again, it's just that there are better hotels (Hotel Las Americas) and the hotel needs some TLC. There is a pool, but it needs some deep cleaning to remove the algae buildup (common issue with pools in humid Cartagena). It's warm and big, and very Las Vegas esque, but it just needs cleaning. Dining is excellent. Breakfast was great. The service was A+. Very nice all around. The rooms are modern, spacious and very comfortable, but they just need some TLC. The shower in our room leaked out into the bedroom (very strange arrangement where you can see into the shower from the bedroom via a floor-to-ceiling window). The shower could use some new tiling too. Location is very good, being in Morros you are only 5 minutes from the airport. Of course you are very far from the old city if that matters to you.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ketty Paola Consuegra Romero, Atención al huésped/Recepción at Holiday Inn Cartagena Morros, an IHG Hotel
Responded 28 Jan 2022
Good Morning Todd_k19, Thank you very much for taking part of your time and sharing your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. I will make sure to share them with the departments in charge in order to take action and avoid future inconveniences. Once again; Thank you! We hope to have you back in Cartagena soon and to provide you with a memorable experience. Kind Regards, Ketty Paola Consuegra Romero
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jarek wrote a review Mar 2020
Calgary, Canada3 contributions1 helpful vote
5.0 of 5 bubbles
It is a 4-star hotel but it felt like 5 stars. The people at the front desk were very nice and spoke good English, but most of the other staff spoke only Spanish. We were allowed to check-in a couple of hours early at no extra charge. The hotel was beautifully decorated and the staff was very elegant. The food was excellent, including the breakfast buffet. We moved here from another hotel closer to the city center, but we liked this location better because the beach wasn't crowded and there were many kitesurfing rental places. We didn't go to the gym so we don't know what it was like.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ketty Paola Consuegra Romero, Dueño at Holiday Inn Cartagena Morros, an IHG Hotel
Responded 4 Aug 2020
Dear Jarek2345, Thanks for sharing your feedback with. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in. We really value your feedback. We hope to see you soon in Holiday Inn Cartagena Morros. Best Regards, Ketty Paola Consuegra Romero
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Sr wrote a review Jul 2023
23 contributions4 helpful votes
4.0 of 5 bubbles
We had just come from Islas del Rosario so the AC was a godsend. Cartagena is hot and humid. Decent, basic modern hotel room. Had a room overlooking the ocean, the pools directly below the room were deceiving - I thought they were part of the hotel but they are not. This hotel has a smaller pool on the other side of the view we had, couldn't see our pool from the room. The shower was a little weird - between the beds and the bathroom, with frosted glass. Not sure I would want that room with a family, showering would be awkward. And there was no door to close, it's open on the side of the bathroom. Unless this was supposed to be a honeymoon suite it was a little weird. Restaurant was good, extensive breakfast included. Beach closes at 6 pm for security, I guess it's unsafe on the beach after that. I felt perfectly secure in this hotel and outside as well.
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Date of stay: June 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Large public beach directly in front of the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ketty Paola Consuegra Romero, Atención al huésped/Recepción at Holiday Inn Cartagena Morros, an IHG Hotel
Responded 11 Jul 2023
Dear Justgivemenobugs Thank you very much for taking the time to rate us and share your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. We hope to have you with us again to offer you the best of the Holiday Inn Cartagena Morros. Kind regards, Ketty Paola Consuegra Romero
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Dcemperor wrote a review Feb 2020
Washington DC, District of Columbia169 contributions35 helpful votes
3.0 of 5 bubbles
The ice machines were not working and the gym was horrible. If you like working out, this isn't a good place. The breakfast was good and room was clean. It's not much dining in walking distance. We will stay in the old city or Brocogrande on our next stay. When we booked the hotel it offered free breakfast on their website but they would not honor the ad unless it was on our itinerary.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ketty Paola Consuegra Romero, Propietario at Holiday Inn Cartagena Morros, an IHG Hotel
Responded 5 Aug 2020
Dear Dcemperor, Thanks for sharing your impressions about your last stay in Holiday Inn Cartagena Morros. Your constructive review will helps us to improve our service in order to achieve excellent standards in our customer service. We would like to let you know that we are going to socialize this comment with our team. Be assured that situations like this will never happen again and do not represent the Holiday Inn Cartagena Morros service. We would really appreciate you to give us a second chance to welcome you at our hotel to redeem ourselves. We hope to see you soon in Cartagena. Best Regards, Ketty Paola Consuera Romero Assistant Front Office Manager / Loyalty Champion
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Mzirkonia wrote a review Feb 2020
3 contributions2 helpful votes
1.0 of 5 bubbles
I wanted to stay in this hotel and made a reservation for me and my family. They wanted me to send photos of the back part credit card via email even in their official reservation document they wrote only the front part is needed. As I refused to send, because of safety reasons, I never heard back and they are not answering any mail. Had contact with the holiday inn customer service, but could not help as the Holiday Inn Cartagena Morros apparently is only a franchise partner and can handle their customers as they want. So be carful to send any bank information.
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Date of stay: January 2020
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ketty Paola Consuegra Romero, Propietario at Holiday Inn Cartagena Morros, an IHG Hotel
Responded 5 Aug 2020
Dear Mzirkonia, Thanks for sharing your impressions about your last stay in Holiday Inn Cartagena Morros. Your constructive review will helps us to improve our service in order to achieve excellent standards in our customer service. We would like to let you know that we are going to socialize this comment with our team. Be assured that situations like this will never happen again and do not represent the Holiday Inn Cartagena Morros service. We would really appreciate you to give us a second chance to welcome you at our hotel to redeem ourselves. We hope to see you soon in Cartagena. Best Regards, Ketty Paola Consuera Romero Assistant Front Office Manager / Loyalty Champion
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Report response as inappropriate
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VikMoody wrote a review Mar 2023
104 contributions12 helpful votes
+1
5.0 of 5 bubbles
This Holiday Inn exceeded all my expectations. This location is not your typical Holiday Inn. It is much more than should be called “Holiday’ to set it apart from the rest. The entire Holiday Inn staff here has been excellent. From check in to check out. The housekeeping keeps your room clean and supplied. The dining room team offers excellent menu options, and all the food is fresh. The maintenance guy who assisted me when I got locked out of my safe. The cleaning service they use who kept my clothes clean and pressed. Make sure to book your massage also. You will not regret it. Take a stroll right outside, and you are on the beach! Don't let me forget to mention the ocean view from your room. I advise everyone to get that type. I would give individual shouts to specific staff members, but they all were good, and I didn't want to miss anyone. Evening to the security and taxi team, they use to make sure you get to and from your destinations safely! I liked the fact that it was away from the crowd of downtown and only a quick ride to the excitement. I have greatly enjoyed my stay and will go back. If you don't book here, you will regret it!
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ketty Paola Consuegra Romero, Atención al huésped/Recepción at Holiday Inn Cartagena Morros, an IHG Hotel
Responded 9 Mar 2023
Dear VikMoody, Thanks for taking the time to share your most recent experience in our hotel. It's something our staff takes great pride in. It is always a pleasure to receive a positive feedback for our staff members it is really rewarding to read your comments about your amazing stay. We put all our heart, passion and attitude every single day to build memorable experience for our guests. We hope to see you soon at Holiday Inn Cartagena Morros. Best regards, Holiday Inn Cartagena Morros Staff.
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naya58 wrote a review Jul 2023
Lake Villa, Illinois173 contributions71 helpful votes
5.0 of 5 bubbles
We really enjoyed our stay at this hotel. The staff is one of the most well prepared and courteous we have ever encountered. Great breakfast with a lot of Colombian foods. Great beds and pillows. Room was a little cold even for us who are used to air conditioning. On the picture on the website with the view of the ocean, you see three pools. This are not the for the hotel guests. In the picture you see buildings on each side. This are condos and those pools are for the condos. The hotel’s pool is a little small but it was never crowded!! The staff at the pool is excellent. You can order drinks and food. The access to the beach is very convenient. All the umbrellas and tents are not property of the hotel. You need to pay to the people at the beach. In Colombian the beaches are public. In general it was a great stay.
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Be careful with people at the beach offering all sort of things. Just say “No gracias”
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ketty Paola Consuegra Romero, Atención al huésped/Recepción at Holiday Inn Cartagena Morros, an IHG Hotel
Responded 7 Jul 2023
Dear Naya58 Thank you very much for taking the time to rate us and share your notes about your most recent stay with us. We are delighted to hear that you enjoyed our location, facilities and the warm attention of our staff. A satisfactory stay is something that we are proud of as a team. For Holiday Inn Cartagena Morros your comments are highly relevant since it is the most effective method to measure the level of satisfaction of our guests and help us build a better experience for all of them. We hope to have you with us again to offer you the best of the Holiday Inn Cartagena Morros. Kind regards, Ketty Paola Consuegra Romero
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Report response as inappropriate
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sara o wrote a review Jul 2021
The Woodlands, Texas45 contributions28 helpful votes
5.0 of 5 bubbles
Perfect hotel for a few days in Cartagena. Excellent wifi. The staff is very kind and helpful. The pool bar and ceviche are nice!! The beach at morros is very quiet and juat few meters in front of the hotel. I'd forgotten how warm is the sea in Cartagena :)
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: Nice staff, good price, close to the beach.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ketty Paola Consuegra Romero, Atención al huésped/Recepción at Holiday Inn Cartagena Morros, an IHG Hotel
Responded 13 Jul 2021
Good Afternoon Mrs. SaraJ7626GZ, Thanks for taking the time to share with us your comment about your most recent stay in our hotel. I am very glad to know that you had a wonderful experience, I could not agree with you more that we are very lucky to be in such a great location for our guests to discover our beautiful city. We hope to see you soon in Holiday Inn Cartagena Morros. Happy Day, Ketty Paola Consuegra Romero
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Williams -Kelly asked a question Mar 2021
Georgia Coast, Georgia3 contributions1 helpful vote
We are already in Cartagena and would like an early check in.
Manuela asked a question Dec 2019
Medellin, Colombia5 contributions
En donde está el fitness center?
Answer from Avery
8 contributions
Yes, it is in the back of the hotel. Once you go past the pool and towards the beach. It’s nit the best but you do have space to work out.
miatri asked a question Nov 2019
Chagrin Falls, Ohio42 contributions31 helpful votes
How far is De Res Gourmet Steakhouse from the hotel? How much would a taxi cost?
1 contribution2 helpful votes
Dear Miatri, It´s 10 to 15 minutos by taxi. Saludos, Ketty Paola Consuegra Romero Asistente de Recepción / Loyalty Champion
Serena S wrote a tip Apr 2024
2 contributions
5.0 of 5 bubbles
"Ask for what you need. The wait staff and hostess are very kind and patient. Martin and Raul are wonderful bartenders and will accommodate."
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Sr wrote a tip Jul 2023
23 contributions4 helpful votes
4.0 of 5 bubbles
"Large public beach directly in front of the hotel."
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naya58 wrote a tip Jul 2023
Lake Villa, Illinois173 contributions71 helpful votes
5.0 of 5 bubbles
"Be careful with people at the beach offering all sort of things. Just say “No gracias”"
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Michael J wrote a tip Jul 2023
3 contributions1 helpful vote
5.0 of 5 bubbles
"No, the staff was absolutely wonderful and very honest."
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haydnpercy wrote a tip Feb 2023
London, United Kingdom36 contributions52 helpful votes
2.0 of 5 bubbles
"Go elsewhere"
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Not the right property for you?
There are more places to choose from in the Cartagena area.
PRICE RANGE
£77 - £121 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
140
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN CARTAGENA MORROS, AN IHG HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Holiday Inn Cartagena Morros, an IHG Hotel
Which popular attractions are close to Holiday Inn Cartagena Morros, an IHG Hotel?
Nearby attractions include Real Experience Carategna (0.6 miles), Palma Beach (0.4 miles), and Playas de la Boquilla (0.6 miles).
What are some of the property amenities at Holiday Inn Cartagena Morros, an IHG Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Cartagena Morros, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Cartagena Morros, an IHG Hotel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Holiday Inn Cartagena Morros, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Cartagena Morros, an IHG Hotel?
Conveniently located restaurants include Erre de Ramón Freixa, Tesoros Del Mar, and Colombitalia.
Are there opportunities to exercise at Holiday Inn Cartagena Morros, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Cartagena Morros, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Cartagena Morros, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Cartagena Morros, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Cartagena Morros, an IHG Hotel?
Many travellers enjoy visiting Walled City of Cartagena (4.0 miles), Centro Historico (4.6 miles), and Sanctuary of Saint Peter Claver (4.6 miles).
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