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NH Cartagena Urban Royal

326 reviews
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Traveller (209)
Room & Suite (53)
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Overview
  • Excellent30%
  • Very good46%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“rooftop pool”(13 reviews)
“de los”(4 reviews)
“clock tower”(7 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from NH Cartagena Urban Royal
Special Offer: Spring Promo
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Reviews (326)Write a Review
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All reviewsrooftop poolde losclock towergreat locationlobby restaurantold citywalled citynice clean roomsreception staffsound proofingair conditioningrecommend this hotelstreet vendorstorre del relojbreakfast buffetstay there againother hotels
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11 - 15 of 90 reviews
Reviewed 28 July 2017 via mobile

Great place inside the magic walled city of Cartagena. The roof top is awesome with a beautiful view and nice pool. Food was delicious and it is also surrounded by the best restaurants in town. The staff was wonderful and made my our stay unforgettable....More

Thank EstebanCuadro
Management response:Responded 1 August 2017

Dear Mr. EstebanCuadro Thank you very much for sharing your great experience at NH Urban Cartagena. Every time we try hardest to provide the best quality, attention and service to all our guests. We hope you come back very soon to have the pleasure of...More

Reviewed 11 July 2017 via mobile

An absolutely fantastic hotel inside the walled city right by the clock tower. I paid a little extra and had a balcony room on the top floor. Room was large and clean, the walk in shower was the largest I have had in any hotel....More

Thank KiwiPatC
Management response:Responded 12 July 2017

Dear Mrs. KiwiPat Thank you very much for sharing your great experience at NH Urban Cartagena. Every time we try hardest to provide the best quality, attention and service to all our guests. We hope you come back very soon to have the pleasure of...More

Reviewed 5 July 2017

Was a very pleasant vacations, special because the hotel location and services. We enjoy the hotel roof a lot. The front desk people were always very nice and ready to help. We highly recommended the hotel. Thank you!More

Review collected in partnership with NH Hotels
Thank zeevburg
Management response:Responded 7 July 2017

Dear Mr. Zeevburg Thank you for sharing your comment and experience with us. It is a great pleasure to read that they lived a great moment in our NH Urban and in the city of Cartagena. We hope to have them again and have the...More

Reviewed 21 June 2017 via mobile

Great location inside the gates of the old city by the clock tower. Very nice staff. Also pretty roof top pool. Generally overpriced. Air conditioning system was an instrument of torture coming on and off at will. Other friends had the same experience in other...More

Thank BuddHall
Management response:Responded 27 June 2017

Dear Buddhall We appreciate your time to give us your comments, at the same time we​ offer our sincere apologies for the inconveniences you had during your stay at the hotel. We are working on the necessaries ​adjustments to improve every aspect about the service....More

Reviewed 6 June 2017

Great location, small room. Great, friendly service and great food in restaurant. Cramped rooftop pool area with great view of city. Common areas, including pool area, lobby and stairwells could use a face liftMore

Review collected in partnership with NH Hotels
Thank Y9867NZjosepht
Response from GteRoyalUrbanCTG, Director General at NH Cartagena Urban RoyalResponded 7 June 2017

Dear Josepht Thank you for sharing your comment and experience with us. It is a great pleasure to read that they lived a great moment in our NH Urban and in the city of Cartagena. We hope to have them again and have the pleasure...More

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About
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast included
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$106 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Business Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Business Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (209)
Room & Suite (53)
Pool & Beach (49)
Dining (13)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
dancethrulife
21 October 2017|
AnswerShow all 2 answers
Response from Jose C | Property representative |
Dear Mr. Dancethru It´s a ´pleasure to say hello and answering your question the pool will be open in February absolutly. About bookin room with balcony you must select executive room with balcony. Thank
1
Vote
Johana F
22 August 2016|
AnswerShow all 4 answers
Response from Vanesaa b | Reviewed this property |
Great location, And the noise is all around the old city, not only the hotel.
0
Votes
Lolo1139
22 August 2015|
AnswerShow all 2 answers
Response from stickywicks | Reviewed this property |
Ingles?
0
Votes
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123
Room Tips
"If you're sensitive to noise I would recommend a room not facing the square and sacrifice the view and..."
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"Our room with a terrace was lovely"
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"Room on highest floor near the corner facing the clock."
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"Ask if there is a window that faces the outside!!!!"
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