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Atlantic Lux Hotel

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#51 of 146 Hotels in Cartagena
Certificate of Excellence
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246 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Reviewed yesterday NEW

A nice hotel. A good location to get to the beach. The room was spacious, comfortable bed and very clean, Nice breakfast. Good service. It is not the newest nor the tallest but it was a great value. Very easy to catch a taxi to the sites or the airport. There was not any problem in the neighbor hood, A...

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Helpful?
Thank Lynel V
Reviewed 1 November 2016

This is a great hotel to stay at near the beach in Cartagena. The rooms are very comfortable and the staff was very friendly as well. There are many restaurant options nearby and places to shop for souvenirs.

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Helpful?
Thank LINDSAY ANN H
Reviewed 16 October 2016 via mobile

Great hotel, great city. The resteraunts and food are fantastic. Old Town is a very special place. The weather is perfect not too hot. The people are friendly and hard working. There is not much to dislike about Cartagena Columbia. When locals try and sell you something cut the price in half. This place has everything a modern city in...

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Helpful?
Thank Ken L
Atlantic L, Director de Recepción at Atlantic Lux Hotel, responded to this review
Google Translation

Estimado sr Ken Agradecemos enormemente que se tome el tiempo de compartir su experiencia por este medio. Es realmente satisfactorio...

West Palm Beach, Florida
Reviewed 13 May 2016

Only one thing was good about this hotel. The beds are so hard, you might as well sleep on the floor. The walls are super thin so you hear everthing! The service is terrible, you have to call and ask for thinks numerous times. I actually had to go the lobby to pick up am iron myself after waitimg for...

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Helpful?
Thank stephanie m
Newark, New Jersey
Reviewed 7 April 2016

Wifi don't work unless you are by the door of your room. Gym most of the machines is broken, no towels at gym . Turkish bath not working at all. Lobby staff don't even talk to you or salute you. First couple days pool was very dirty. Mattress in the room very hard . Don't recommend this place to no...

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Thank Marcelo T
Barranquilla, Colombia
Reviewed 31 March 2016

El hotel se encubierta a 7mihutis del la guita en carro y a 7-10 de la ciudad amurallada. Está ubicado a una calle de diferencia de la playa y es una zona segura. El internet, aire funcionan perfectamente. El desayuno no es internacional pero es típico y la atención fue muy apreciada. Reception they can speak English but they they...

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Helpful?
1Thank giselaoliverosr
JenniferRhenals, Director de Recepción at Atlantic Lux Hotel, responded to this review
Google Translation

Estimada giselaoliverosr Gracias por tomar parte de su tiempo en calificar su estadía, nos complace saber que nuestras instalaciones y...

Miami, Florida
Reviewed 29 March 2016

This hotel is new but for being so new is not that great. Also I paid and amazing rate when going that for 3 nights. The beds are really uncomfortable to sleep and the a/c doesn't help a lot with the heat. The pro: The location is amazing two block from the beach and walking distant to several stores and...

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Helpful?
Thank L0renaRS
JenniferRhenals, Director de Recepción at Atlantic Lux Hotel, responded to this review

Dear L0renaRS Your comments are our biggest reward and the main reason to keep trying to do our best We’re very pleased to know that you enjoy your visit to our city and your stay with us. We’ll certainly be looking forward to have you with us in your next trip to Colombia. Sincerely, Jennifer Rhenals

Reviewed 28 March 2016 via mobile

The hotel isn't bad, it's regular. The meals are not included. I had problems with the air conditioner like a hundred times. The cleaning service is good. There's a casino and a pool but it's so damn cold, also gym. Comparing to other hotels there's better ones, and Id recommend you to reserve a room in Centro of the city,...

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1Thank Diana P
JenniferRhenals, Director de Recepción at Atlantic Lux Hotel, responded to this review

Dear Diana P we really appreciated your feedback As you see we have excelents comments in our page, the majority of our clients are satisfaced with our services. sincerely, Jennifer Rhenals

London, United Kingdom
Reviewed 27 March 2016 via mobile

I deeply regret staying at this hotel. So many reasons too many to list probably. The room was basic, not at all what tou would expect in a 4 star hotel. Furthermore, it was not cleaned appropriately. The wardrobes had a strange smell emanating from them, so did the bottom part of our mattress, hixb was uterly disgusting, there was...

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Helpful?
Thank Nathalie R
JenniferRhenals, Director de Recepción at Atlantic Lux Hotel, responded to this review

Dear Nathalie R we respect the point of view of our clients, sadly you can not appreciated our service as well the majority of people do fortunately,people confirm our high quality of service and avoid to believe in that kind of comments witch are not truth. Best Regards, Jennifer Rhenals

New Paltz, New York
Reviewed 19 March 2016

We were traveling around Columbia and the Atlantic was our base. Service people were nice and helpful. Price was right for a room with a balcony. They had a decent buffet breakfast and best of all they held our suitcases for us while we traveled. Close to everything. I would go back.

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1Thank 1worldtraveler845
JenniferRhenals, Director de Recepción at Atlantic Lux Hotel, responded to this review

Dear 1worldtraveler845 Your comments are our biggest reward and the main reason to keep trying to do our best We’re very pleased to know that you enjoy your visit to our city and your stay with us. We’ll certainly be looking forward to have you with us in your next trip to Colombia. Sincerely, Jennifer Rhenals

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A hotel with all comfort. ... more   less 

Additional Information about Atlantic Lux Hotel

Address: Avenida San Martin 8- 20 | Av San Martín # 8 - 20, Cartagena 130001, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: £63 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Atlantic Lux Hotel 3.5*
Number of rooms: 87
Reservation Options:
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Hotel Style:
#14 Business Hotel in Cartagena
#19 On the Beach Hotel in Cartagena
#36 Family Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Atlantic Lux Hotel staff and other travellers.
6 questions
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Questions? Get answers from Atlantic Lux Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask one with a balcony”
 of 5 bubbles L0renaRS, 29 Mar 2016 | Read review
“Higher floors were quieter.”
 of 5 bubbles 1worldtraveler845, 19 Mar 2016 | Read review
“Ask for a room with a balcony”
 of 5 bubbles tiffinis, 8 Feb 2016 | Read review
“double rooms have balcony ,2 singles beds rooms have windows with a nice view.”
 of 5 bubbles nangio1966, 28 Oct 2015 | Read review
“The higher up the better the view”
 of 5 bubbles Givngo, 15 Sep 2015 | Read review
5 of 5
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