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Balcones de Venecia

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55 Reviews from our TripAdvisor Community

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Showing 14: English reviews
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Miami, Florida
Reviewed 8 November 2016

For a modern, safe and well run bed and breakfast in a good location and at a reasonable price, the Balcones de Venecia is a great choice. During Spanish colonial times Cartagena was an island surrounded by a wall, which could be approached by land only through a bridge from another island to the south. That island, called Getsemani, was...

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hotel balcones d, Gerente at Balcones de Venecia, responded to this review
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Buenas Tardes Estimado cliente, es para nosotros un placer leer sus comentarios. Sin duda, comentarios como el suyo nos alientan...

Amsterdam
Reviewed 15 September 2016 via mobile

We staid 4 nights here and we really liked it. Hostel is located in Gestemani, which was my favourite part of Cartagena. The rooms are clean and decent size. They have private rooms (double and single) as well as tripple and bigger( I haven't seem these though). Proper breakfast is included in the price. They don't have warm water, but...

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Thank Julia R
hotel balcones d, Gerente at Balcones de Venecia, responded to this review

Good afternoon Dear customer, is for us a pleasure reading your comments. Undoubtedly, comments like yours encourage us to continue working hard so that the customer experience as you are enjoyable in the hostel. We love being able to get back in our establishment.

Northampton, United Kingdom
Reviewed 20 June 2016

This is an odd hotel. The location is excellent for access to the historical centre and local restaurants. The rooms back directly onto reception and the breakfast room so you are always woken by the morning breakfast preparations. The bathrooms also back onto the breakfast area but with only a wall and no ceiling separating them! As you might expect...

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Thank SamDavies83
hotel balcones d, Gerente at Balcones de Venecia, responded to this review

Days good Dear Customer, We appreciate your opinion calling our service, unfortunately their experience details that were not welcome in our hotel were evident. We consider a valuable contribution these details, for this reason we are committed to improve to provide a better service next stay. Have a good day!!!!

Reviewed 20 June 2016 via mobile

This hotel is located well for restaurants and going into the historic centre. However, we had quite a negative experience here. Our room adjoined the breakfast room and reception so there was noise all day long, as a previous reviewer said, we could even hear eggs being broken at breakfast time, never mind chatter all day long from 6 am....

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Thank Sarah D
hotel balcones d, Gerente at Balcones de Venecia, responded to this review

Days good Dear Customer, We appreciate your opinion calling our service, unfortunately their experience details that were not welcome in our hotel were evident. We consider a valuable contribution these details, for this reason we are committed to improve to provide a better service next stay. Have a good day!!!!

Louth
Reviewed 9 February 2016

The bedrooms are off the reception area. My room was opposite the reception desk, with one wall onto the kitchen/breakfast area. Sound insulation was terrible, you could hear everything going on outside the room, down to the sound of eggs being broken to make breakfasts. Noise (from staff) started around 6am when they started to get breakfast ready and continued...

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hotel balcones d, Gerente at Balcones de Venecia, responded to this review
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Buenos Dias Estimado cliente, agradecemos su opinión calificando nuestro servicio, desafortunadamente en su experiencia se evidenciaron detalles que no fueron...

Raleigh, North Carolina
Reviewed 3 December 2015

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Santa Barbara
Reviewed 9 November 2015 via mobile

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Sydney, Australia
Reviewed 21 August 2015 via mobile

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Cincinnati, Ohio
Reviewed 5 July 2015

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Bangkok, Thailand
Reviewed 23 May 2015

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Amenities

Highlights
  • Free Internet
In your room
  • Air Conditioning
Internet
  • Free Internet

Additional Information about Balcones de Venecia

Address: Calle Tripita y Media Ndeg 31-52, Cartagena 130015, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: £44 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Balcones de Venecia 2.5*
Number of rooms: 4
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Questions & Answers

Here's what travellers have asked, with answers from Balcones de Venecia staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a quiet room you may want to ask to stay in the back.”
 of 5 bubbles RonB943, 7 Nov 2016 | Read review
“try another hotel”
 of 5 bubbles LouL888, 9 Feb 2016 | Read review
“Choose a room with a balcony”
 of 5 bubbles Salsacher, 5 Jul 2015 | Read review
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