Hotel Capilla del Mar
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Hotel Capilla del Mar

hermosa vista desde el piso 12
Traveller (1143)
My view
Room & Suite (202)
Piscina en piso 21 con vista a Boca Grande y Caribe
Pool & Beach (157)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Fully refundable before Fri, 7 Jun
Breakfast included
Get rewarded with One Key
£174
£90
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#54 of 246 hotels in Cartagena
4.6 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Capilla del Mar Hotel, as a member of Las Americas Hotels Group, is ideal to relieve stress, relax and renew. Conveniently located in the exclusive neighborhood of Bocagrande, right in the heart of the modern city, and a few steps away from the most amazing, colonial walled downtown area in Latin America. Renovated and fresh, enjoy your stay in a modern 5-star hotel in infrastructure and services that offers tourists and executives a warm, friendly experience, focused on details, guaranteeing a perfect experience of rest and gastronomy. At Capilla del Mar you can enjoy #CartagenaCloser.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Value
Family
Languages Spoken
English, Spanish

Location

Carrera 1 #812, Cartagena 130001 Colombia
Name/address in local language
3,404Reviews43Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 1,960
  • 1,026
  • 263
  • 88
  • 67
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
susan h wrote a review Jan 2023
New York City, New York12 contributions11 helpful votes
5.0 of 5 bubbles
Went for my daughter’s birthday and she had an amazing time in cartegena. The hotel was very nice and I felt extremely safe staying there armed security on premises, helpful staff that spoke enough English were communication wasn’t a headache. The room was clean and comfortable 2 bedroom 2 bathroom suite. Anything that was requested was brought up to the room immediately, water pressure was great. The hotel is across the street from the beach, beach chairs and umbrellas are available for a very small daily fee. The beach staff will get you drinks and food and what ever u need. Jet ski available also. If you forgot to pack anything u can find it with just a 1 minute walk. Close to restaurants salons and a Starbucks on the same block. The Breakfast buffet was good options to keep u full until late afternoon, we never actually ate lunch after breakfast. Utilized the spa service, which my daughter enjoyed just be very specific with the service requesting, I recommend staying here I had a nice stay with no problems at all. Will definitely stay here again. And the price was affordable for all. They also have a spa service for kids, that comes with ice cream.
Read more
Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kronestad wrote a review Mar 2020
Oslo, Norway1 contribution1 helpful vote
4.0 of 5 bubbles
Sometimes you have this silly situation because you feel a hotel deserves five stars when they provide excellent service and the room is mad clean, but then your partner says "well the wi-fi coverage in the room wasn't too good, there was a lot of noise from the street when the balcony door was open, and the air conditioner was too loud and made the room too cold and you couldn't heat it again unless you turned it off, which meant you'd have to open the balcony door to let the air in but then it would be too noisy and I couldn't sleep"?

And you're like "well it's not like the hotel can do anything about the traffic on the strip is there? Of course they could pressure authorities to bang out bike lanes and provide electrical scooters, which clearly would benefit everyone, and it's kinda crazy they haven't done so already. And the air condition wasn't that loud, and you slept like a baby anyway. I agree on the wi-fi though, but that just meant we read more books, went for runs along the beach and did wholesome stuff instead. You just said on the flight back that it was a really nice hotel!"?

And your partner turns moody because you said this with a slightly degrading tone, and says something that spins the conversation into an argument and all of a sudden the air has soured and you're jabbing at each other until someone leaves and the other one has to write a hotel review alone?

Well, at least you'll get to give it five stars.

But then again, if you give it four you'll have some leverage when you find your partner for a hug.
Read more
Review collected in partnership with this hotel
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerencia Hotel Capilla del Mar, Propietario at Hotel Capilla del Mar
Responded 20 Mar 2020
Cartagena, march 20, 2019 Dear Guest. We are pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most and the good experience lived with us. We are looking forward to your next visit! Cordially, JULIA ARTETA MARTÍNEZ
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Viajanos wrote a review Feb 2020
Gutersloh, Germany794 contributions119 helpful votes
+1
4.0 of 5 bubbles
We went there end of January for a short trip. The hotel is located perfectly directly at the beach. The description was also very fair. Instead of partly sea view we had almost 80% sea view. Rooms were clean and big. The only weak spots were the only two elevators and the breakfast room which was very small and consequenty very loud. However, also here: Sea view. We were able to extend the checkout time to 4pm instead of 2pm for 50.000 Peso (20$). Also fair. Since the balcony is not protected and the rail is hip high, avoid leaving young children alone on the room!
Read more
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerencia H, Gerente at Hotel Capilla del Mar
Responded 3 Feb 2020
Cartagena, February 3, 2020 Dear Guest. We are pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most and the good experience lived with us. We are looking forward to your next visit! Cordially, JULIA ARTETA MARTÍNEZ
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maritza C wrote a review Jun 2022
Howell, New Jersey7 contributions4 helpful votes
2.0 of 5 bubbles
I did my internship here back in 1982 and 83, had such a good memories about the service so when we were planning to stay a night in CTG to rest from our flight from NYC I booked a room here, what a mistake. Rooms are small and run down, AC it's not cool enough for the local weather, plan included breakfast so I went downstairs around 7 AM and walked all over the line checking what they were offering, asked questions, make a cup of coffee and went back to my room to wake up my husband, all this without a mask. When we went back around 9 AM i started ordering what i wanted from the buffet line and was asked to wear a mask, I told them i didn't have one and asked if they had any, at that moment i think it was the cashier walked towards us in avery threatening manner about the mask, I repeated that i didn't have one, so we were told we had to leave. It was the most embarrassing situation ever. I recommend them to post a sign that express that masks are required to enter (I went before without one and nobody said anything to me) or like in most places in USA they have a box of mask right next to the entrance for the customer convenience. The whole situation was so ridiculous and left my husband who is a US citizen with the idea that we were about to be beat up just because the agressive attitude of the hotel employee. Also the towels are horrible rough, it feels like you are drying your sunburn body with sand paper! The general attitude of the hotel employees about your complaints is none, they don't show any concern about you not been happy with the hotel services, so I would never go back to that place, and just be aware, if you are expecting a 5 starts hotel service, its not gonna happen, maybe you would get the of a 2.5 or 3 stars maybe.
Read more
Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JULIA ARTETA MARTÍNEZ, Director General at Hotel Capilla del Mar
Responded 14 Jun 2022
517martitzac We kindly appreciated the time you took to share your experience. We will work on the points you have shared with us. I apologize for the inconveniences and I will personally take care to avoid in the future these circumstances. Cordially yours, JULIA A. ARTETA MARTÍNEZ
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
melekcetin wrote a review Aug 2023
New York City, New York3 contributions11 helpful votes
1.0 of 5 bubbles
We travel as a family to Cartegana first time. Hotel was a recommendation through from our friends. I remember her words to words” amazing food, and so reasonable( 10$ lunch, diner like 20$) We did not eat any of food because our daughter has severe allergies. She only had 2 french fries and soda. At check out we pay 47$ for 2 fries and the soda. I asked why is too much. Reception people ( by the way they are no fluent in English) said “ you also drink imported water in your room???? I said yes we did but there was no sign in the room this “import bottle is 9$(small size). Anyway make a short story. It bothers me so much that mentality “ they are foreigners let them pay the highest amount.
We had a lunch in Bora Bora resort( one of their top hotel in cartegena) total bill was 120$. Also we had couple of drinks. Never recommend this place to anyone especially American tourists.
Read more
Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Borazo996 wrote a review Jan 2020
Toronto, Canada23 contributions7 helpful votes
5.0 of 5 bubbles
We stayed at Capilla for 7 days. The service is impeccable, every single employee is committed to a smile and a great interaction.
The food at The restaurant is one of the best in the city and affordable as well. The hotel is located by the beach, perfect location to enjoy the energy of Bocagrande. You will remember their names: Ketty, Dave, Tania, Carlos, Wilson, they will all Make your stay the best in Cartagena.
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerencia H, Gerente at Hotel Capilla del Mar
Responded 1 Feb 2020
Cartagena, February 1, 2020 Dear Borazo It is very pleasant to read such wonderful comments! Thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most and the good experience lived with us. We are looking forward to your next visit! Cordially, JULIA A ARTETA MARTINEZ
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JnJ-BigBear wrote a review Apr 2023
Isla Colon, Panama41 contributions44 helpful votes
3.0 of 5 bubbles
Ridiculous rules in the hotel. And they provide a coffee machine but we found out that we must be present when coffee pods delivered as you are charged for each coffee pod WTW? We were to have an early excursion and they had volunteered to have a cold breakfast delivered to our room at 5:30 am. Never arrived, apparently we were supposed to go down to the front desk in our pajamas and ask for our cold breakfast! Terrible communication with staff. And language was NOT the problem as one of us is more than fluent in Spanish. I’d give it a 2 in rating.
Read more
Date of stay: April 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dave E wrote a review Jun 2021
Salinas, Ecuador103 contributions22 helpful votes
5.0 of 5 bubbles
We stayed 5 nights at this wonderful hotel it is in Bocagrande. We had a wonderful Jr suite with a ocean balcony and view. The room was in excellent condition and nice sized. The only thing is the wonderful closets are not geared for long dresses or jackets. I would just change that. The WiFi also is tricky coming and going. The breakfast was wonderful they had many options and can make to order. I like all the things we had there. The best is the concierge service he was helpful and offered us both Spanish and English maps of the walled city and then helped plan our day there. He explained how to travel by bus and where are stores located.
Second street has shops and restaurants along with Covid testing place and western union all close on the block you can walk along 2 street and fine great places to eat. You catch the bus of 3 rd street and it is a quiet street with a few restaurants and bakeries.

We will stay there again in the future.
Read more
Date of stay: June 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Floor 20 the jr suite
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JULIA ARTETA MARTÍNEZ, Director General at Hotel Capilla del Mar
Responded 24 Jun 2021
Dear Dave, Thank you for your comments about your experience in our hotel. It is very important to us to know our guests opinion. Your comments encourage and motivate us to serve our guests better every day! We look forward to seeing you again in the near future and serve you once again. Sincerely, JULIA A. ARTETA MARTÍNEZ
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tatiana D wrote a review May 2022
5 contributions1 helpful vote
+1
1.0 of 5 bubbles
Terrible hotel, the rooms are horribly misadvertised, we booked a suite only to find a tiny cramped space facing a construction site on all sides. The staff were unbelievably rude, treated us terribly. Nothing was good about this overpriced place. Avoid like the plague!!
Read more
Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JULIA ARTETA MARTÍNEZ, Director General at Hotel Capilla del Mar
Responded 26 May 2022
Dear tatianadR7023UU, Thank you for your comments about your experience in our hotel. It is very important to us to know our guests opinion. We are very sorry to read that your experience at our property was not up to our usual high standard service. We hope to give us another opportunity to serve you once again and display the true service we constantly provide for our guests. Kind regards, JULIA A. ARTETA MARTÍNEZ
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Saphir K wrote a review Aug 2022
Medellin, Colombia1 contribution
2.0 of 5 bubbles
They sell somenthing amazing on their webpage but is not the same at the location. I got the all inclusive experience and the snaks weren't unlimited at they posted. The service at their restaurant is not good at all, and the pool looks old. For the prize, wich is higher than a lot of hotels at the same place, is not worth it. You can get the same experience in a cheaper place.
Read more
Date of stay: August 2022
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JULIA ARTETA MARTÍNEZ, Director General at Hotel Capilla del Mar
Responded 11 Aug 2022
Dear SaphirKell14, We kindly appreciated the time you took to share your experience. We will work on the points you have shared with us. I apologize for the inconveniences and I will personally take care to avoid in the future these circumstances. Cordially yours, JULIA A. ARTETA MARTÍNEZ
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from TELLY93
Bogota, Colombia243 contributions22 helpful votes
The Hotel has a small space outside , where you can parking.
Answer from TELLY93
Bogota, Colombia243 contributions22 helpful votes
Hello, at Junior Suite and suites, there are sofa beds
Answer from TELLY93
Bogota, Colombia243 contributions22 helpful votes
hello, yes, people at the hotel speak fluenty english. There are only 1 pool at the rooftop
Answer from JULIA ARTETA
Cartagena, Colombia1 contribution1 helpful vote
Buenos días, la piscina, está abierta a todos nuestros huéspedes. En la actualidad y debido a las medidas de prevención para el COVID- 19, cuenta con un aforo establecido. Saludos,
michalws2016 wrote a tip Apr 2024
London, United Kingdom42 contributions2 helpful votes
3.0 of 5 bubbles
"Id recommend to stay elsewhere"
Read full review
horsesibiris wrote a tip Feb 2024
London, United Kingdom31 contributions102 helpful votes
2.0 of 5 bubbles
"If you want beach avoid bocagrande , or book in advance daily trips to pay more for a better hotel directly at the beach!"
Read full review
David V wrote a tip Aug 2023
2 contributions
5.0 of 5 bubbles
"Beware of street vendors"
Read full review
Lindsay S wrote a tip Apr 2023
Oakville, Canada38 contributions20 helpful votes
5.0 of 5 bubbles
"North facing rooms face the old city while the south faces the beach."
Read full review
zehra75 wrote a tip Feb 2023
Boston, Massachusetts9 contributions14 helpful votes
5.0 of 5 bubbles
"Junior suite ocean view ia a must! Our room number was 1711"
Read full review
Not the right property for you?
There are more places to choose from in the Cartagena area.
PRICE RANGE
£85 - £134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel capilla del mar global
FORMERLY KNOWN AS
Capilla del Mar Global Hotel
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
203
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOTEL CAPILLA DEL MAR - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hotel Capilla del Mar
Which popular attractions are close to Hotel Capilla del Mar?
Nearby attractions include Barrio Getsemani (0.1 miles), Monumento a la Palanquera (0.08 miles), and Centro Comercial La Mansion (0.1 miles).
What are some of the property amenities at Hotel Capilla del Mar?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Capilla del Mar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Capilla del Mar?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Hotel Capilla del Mar?
Yes, parking is available to guests.
What are some restaurants close to Hotel Capilla del Mar?
Conveniently located restaurants include Restaurante Kazabe, Persepolis Gastrobar, and Pizzeria Aguanile.
Are there opportunities to exercise at Hotel Capilla del Mar?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Hotel Capilla del Mar have airport transportation?
Yes, Hotel Capilla del Mar offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Capilla del Mar?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Capilla del Mar?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Capilla del Mar offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
All Cartagena HotelsCartagena Hotel DealsLast Minute Hotels in CartagenaHotels near Hotel Capilla del Mar
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire