the best location facilities have a lot of potential and move towards better carethe plans offered by the hotel's tour operators are good and safe they should improve the attention in the restaurant thanks
I crocaches in the rooms, stained bed sheets, bathroom without door or curtains, bad service, the quality of the food was very poor, the service was very bad. I booked the through Coomeva and I thought it was previously reviewed by them, but the obviously not. I feel asaulted in…
Place was dirty and stinky hot pictures on web must of been taken when it was first built not like that anymore rooms terrible Windows retailing didn't even unpack my bags just left I felt dirty just being in their
The lobby was dark and filled with the malodour of cat piss (in fact there was at least one). The floors dark like in Bates home and the room... broken window, microscopical towel, not working doorknob in the bathroom (I almost was caged in it)... too many faults to indicate all…
The Hotel doesn't seem to be very clean. I booked the hotel ahead but when i arrived it smelled very bad and it looked very dirty. The halls on the way to the room are thin and dark. The construction is very disappointing for a historical city as Cartagena it is. The pool looks…
"Best rooms are located in the top floors, but I recommend to arrive early to be able to choose the room you'd like to get."
"Be nice and patient with the staff and tip housekeeping daily"
"Choose the topmost rooms to have a great view of the Pacific"
"Go somewere else, you will not have a bad time. My best advise: Just do not go there."
"One with a beach view of course. You should be able to select this when you book."