We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

GHL Relax Corales de Indias

Carrera 1 No 62- 198, Crespo, Cartagena 130010 Colombia
avatar-imageavatar-imageavatar-image
Traveller (893)
360
Panoramas (30)
Room & Suite (269)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#87 of 245 hotels in Cartagena
Location
Cleanliness
Service
Value
Travellers' Choice

Looking for a place to stay in Cartagena? Then look no further than Corales de Indias, a family-friendly hotel that brings the best of Cartagena to your doorstep.

Corales de Indias offers guests an array of room amenities including a flat screen TV, a minibar, and a refrigerator, and getting online is possible, as free wifi is available.

The hotel offers 24 hour front desk, 24 hour check-in, and a concierge, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.

Given the close proximity of popular landmarks, such as Walled City of Cartagena (1.7 mi) and San Felipe de Barajas Castle (1.7 mi), guests of Corales de Indias can easily experience some of Cartagena's most well known attractions.

While you’re here, be sure to check out some of the Mediterranean restaurants, including Don Juan, El Burlador Gastrobar, and Erre De Ramon Freixa, all of which are a short distance from Corales de Indias.

Best of all, Corales de Indias makes it easy to experience some great Cartagena attractions like Plazoleta de Benkos Bioho, which is a popular garden.

We’re sure you’ll enjoy your stay at Corales de Indias as you experience everything Cartagena has to offer.

Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Indoor play area for children
Car park
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Billiards
Entertainment staff
Table tennis
Board games / puzzles
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Telephone
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Spanish
1033Reviews31Q+A33Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 362
  • 380
  • 158
  • 70
  • 63
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Shane C wrote a review Nov 2023
Toronto, Canada100 contributions34 helpful votes
Comfortable, clean and very friendly and helpful staff. Enjoyed the restaurant as the food was always delicious. A few of the staff speak other languages beyond Spanish but be prepared for a predominantly Spanish speaking experience. Lots of space by the pools and family friendly.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The suites are great and spacious and only a couple on each floor.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from CORALES DE INDIAS, Owner at GHL Relax Corales de Indias
Responded 3 Dec 2023
Respected Mr. Shane. Receive a cordial greeting on behalf of the entire human team at the Corales de Indias Hotel. We would like to thank you in advance for investing minutes of your time to give us your rating of our service, it is pleasant to know that we met your expectations. We hope to have your presence in the next opportunity. We wish you a happy day. Cordially, Mauricio Trejos M. General manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Damian S wrote a review Oct 2023
1 contribution2 helpful votes
There is no beach so your pretty much poolside, strict rules and they nag you. Staff is unpleasant and somewhat rude I’m not sure why this place gets good reviews other than they are paid. Scene is not the best you get ocean and highway view location not the best. Our daughters room has mold growing on ceiling. Rooms are ok nothing to wow bout. We arrived early so we had to stay at Reservation Orange one night which for the same price as this crap room we had a condo set up. The location was beautiful and staff very friendly. If we didn’t have this set up we would have gone back to Reservation orange.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Staff is unpleasant
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
Response from CORALES DE INDIAS, Owner at GHL Relax Corales de Indias
Responded 12 Oct 2023
Respected Mr. Damiens. She receives a cordial greeting on behalf of the entire human team at the Corales de Indias Hotel. First of all I would like to express our gratitude for having chosen us as the best accommodation option in the city of Cartagena. We would like to thank you in advance for taking a few minutes of your time to rate our service. We apologize for the inconvenience you experienced during your stay. Our team works daily to offer the best service. Thanks for your attention. We wish you a happy day. Cordially, Mauricio Trejos M. General manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
jeffrey v wrote a review Sept 2023
N White Plains2 contributions2 helpful votes
Worst place to stay in Cartagena! The front desk were very rude at check in, they only wanted money, charged you for everything, old rooms with bedbugs. Poor management and worst customer service! Stay away from this “hotel” you definitely will find anything better than this motel!
Read more
Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
Response from CORALES DE INDIAS, Owner at GHL Relax Corales de Indias
Responded 28 Sept 2023
Respected Mr. Jeffrey. She receives a cordial greeting on behalf of the entire human team at the Corales de Indias Hotel. First of all I would like to express our gratitude for having chosen us as the best accommodation option in the city of Cartagena. We would like to thank you in advance for taking a few minutes of your time to rate our service. We apologize for the inconveniences that occurred during your stay. We will take the appropriate internal measures, according to our quality policies and service standards; so that this type of situation does not occur again. Cordially, Mauricio Trejos M. General manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
anna v wrote a review Jul 2023
San Juan, Puerto Rico2 contributions5 helpful votes
A friend recommended this franchise since she has stayed in them before, I arrived and my room was not ready. I understand since check in at 3pm. returned at 3:30 had a problem with the assigned room, but resolved a few hours later. The place is family oriented. Lots of kids running around. I wanted to relax by the pool but kids were all over and not contained to the kiddie pool. This was not good.. pool required more maintenance. It was dirty and kids were spiting and coughing all over. So I removed myself. If you are looking for a place to relax by the pool and at the venue.. wrong place. Our room was clean but required the shower handle to be repaired. All the employees were very helpful.. Very close to the sites only $4 to town and near the airport and this is what we were looking for.. The beach across the street is not swimmable.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Too many kids running around the pool
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
Response from CORALES DE INDIAS, Owner at GHL Relax Corales de Indias
Responded 23 Jul 2023
Respected Mrs. Anna. She receives a cordial greeting on behalf of the entire human team of the Hotel Corales de Indias. First of all I want to express our gratitude for choosing us as the best accommodation option in the city of Cartagena. We want to thank you in advance for investing minutes of your time to provide us with your rating of our service. We apologize for the inconvenience you experienced during your stay. We have taken the corresponding internal measures, in accordance with our quality policies and service standards; so that this type of situation does not occur again. Thanks for your attention. We wish you a happy day. Cordially, Mauricio Trejos M. General manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
gio v wrote a review Mar 2023
3 contributions1 helpful vote
I dont like recomand this hotel to anyone, they dont advice you is in renovation ! Look like is in demolition! Mold in the bathrooms! Paint smell all over! Stay far ! Welcome at the front door not welcome, nothing interesting around, service slow, poor breakfast and not professional service! What else?
Read more
Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from CORALES DE INDIAS, Propietario at GHL Relax Corales de Indias
Responded 2 Mar 2023
Good afternoon, Receive a cordial greeting Thank you for giving us your perception and rating. We regret not having met your expectations. We wish you a happy day. Cordially, Mauricio Trejos M. General manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
K A wrote a review Oct 2022
Tampa, Florida86 contributions39 helpful votes
+1
This place was in a sub-standard neighborhood, has horrible workmanship in even “UPGRADED” rooms, and if you check out with HELENA, they’ll add things to your bill you didn’t purchase. It wasn’t totally horrible, at least we got a soap, two bath towels, and a hand towel. I wasn’t sure the door was going to stay hung on the bathroom. The massive light & art fixture over our heads above the bed was close to falling off the wall. REALLY DANGEROUS; and it’s our impression that theses so much latex paint on sprinkler fixtures, they might have a FIRE 🔥 CODE VIOLATION. The room attendants were really nice, but the manager FERNANDO MILAN, is VERY proud of himself. He works the breakfast chow-line every day. You’ll be sure to have the same slop every day and it’s not often hot. We booked an expensive trip by boat and paid for transfers to the dock. Waking me At 4 a, the owner text me and cancelled our ride to the dock and put me thru a little hell. FERNANDO MILAN is very cute & charismatic, but if you need him to actually do something - forget about it. For example, when we checked out (after spending about COP 3,000,000, HELENA (pictured below) added about a COP 45,000 item to our bill. We explained it was an error, but she handled us like criminals & the manager FERNANDO MILAN wouldn’t intervene. THE PLACE IS BARELY A 2 ⭐️ ⭐️ and that’s being generous. On arrival there was no A/C in the main bar, and the ADVERTISED GYM is NON-EXISTENT or CLOSED. ITS NOT WORTH EVER GOING BACK THERE. Most people are very nice especially the parking guards. The view is putrid, you can’t use the “beach,” and the best part about the place is the free parking. Go uptown, you’ll pay a little more, but you’ll thank me later.
Read more
Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Go to a place that’s really a 3-4 star. Do your research
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from CORALES DE INDIAS, Owner at GHL Relax Corales de Indias
Responded 14 Oct 2022
Respected Guest. Regards Thank you for letting us know your perception and qualifying our service. We have verified your account with Helena and found the invoices for consumption in the cafeteria signed by your companion, these accounts were charged to your room and had to be paid at check out. We have notified the housekeeper of the Hotel to verify the status of your room and make the improvements in it. It will always be a gain to receive your comments because they motivate us to improve day by day in each of the departments. Thanks for your attention. We wish you a happy day. Cordially, Mauricio Trejos M. General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Julianma41 wrote a review May 2022
Bogota, Colombia35 contributions11 helpful votes
I hadn't been to Cartagena for more than 6 years and I was undecided if I would stay in a boutique hotel within the walled area or better yet, a large hotel that offered me a gym, wet areas, a large swimming pool and more comfort in common areas. Take the decision of Corales de Indias for the points previously indicated. What is my surprise when I arrive at the hotel and with my gym outfit, I go down to reception to ask where the fitness center is and at reception they tell me that areas such as the gym and wet areas are closed due to COVID restrictions. Additionally the pool was closed for remodeling. If the common areas have been closed since the pandemic (2 years), they should be clear on their website saying that these areas are temporarily closed until a new date and not advertise the facilities as currently available. In this way, when a reservation is made, it is clear that under what conditions each guest arrives at the hotel. In conclusion, I paid several hotel nights just to sleep because unfortunately I could not use the pool, gym and common areas services. I felt cheated by part of what they offer on the website vs. what actually happens in reality. The only redeemable thing is the service of the reception people, porter at the entrance of the hotel, restaurant and staff at breakfast time. Everyone with a smile, friendly and helpful.
Read more
Date of stay: May 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from CORALES DE INDIAS, Owner at GHL Relax Corales de Indias
Responded 14 May 2022
Respected Mr Julian Regards. Thank you for letting us know your perception and qualifying our service. It is very important for us to receive your comments. We have checked with our Revenue Manager and she informs us that in all the pages through which the Hotel offers reservations, the remodeling of the adult pool and the closure of the wet areas are published. We hope to have all areas enabled very soon. We are working daily to offer a better service. Thanks for your attention. Have a great day. Cordially, Blanca C. Arbelaez S. General manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
K S wrote a review Apr 2022
The staff were all very friendly and helpful. They were great to help me get where I wanted and needed to go, even with my poor Spanish skills, most of them spoke English. They helped me schedule a covid test so i was able to get on my flight home. The food at the restaurant was delicious! The large pool was under construction while I was there, but it was looking very nice. My room, and the entire hotel, were very clean and sanitary. I definitely recommend staying there for your vacation.
Read more
Review collected in partnership with this hotel
Date of stay: December 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from CORALES DE INDIAS, Owner at GHL Relax Corales de Indias
Responded 12 Apr 2022
Respected Guest. Regards. Thank you for giving us your appreciation and rating. It is nice to know that we met your expectations, for our hosts it will be satisfying to know that they made you feel at home. We hope to have your presence in a future opportunity. Have a nice day. Cordially, Blanca C. Arbelaez S. General manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Michael S wrote a review Sept 2021
1 contribution
The most terrible hotel ever. Dirty rooms. No clean towels and housekeeping that does not show up. the breakfast is very very bad. No manager on the property. The resturant very expensive for microwave food. ANF was Uedible. Hotel is very outdated and needs a complete overhaul. Bed bugs.El hotel más terrible de todos. Habitaciones sucias. No hay toallas limpias y servicio de limpieza que no aparece. el desayuno es muy malo. No hay administrador en la propiedad. El restaurante es muy caro para comida de microondas. ANF ​​era comestible. El hotel está muy anticuado y necesita una reforma completa. Chinches.
Read more
Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from CORALES DE INDIAS, Owner at GHL Relax Corales de Indias
Responded 14 Oct 2021
Respected Mr. Michael Regards. Thank you for giving us your appreciation and rating our service. We regret not meeting your expectations during your stay at our facilities. Your feedback helps us in our continuous improvement. Have a nice day. Cordially, Blanca C. Arbeláez S. General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Erick Herrera wrote a review Aug 2021
Elizabeth, New Jersey45 contributions2 helpful votes
We Just spend the Weekend in La Heroica for Weeding and decide to stay at this great hotel. Is Pretty big and very clean. Our room were big and spacious (Junior Suite) with a comfy queen bed. Had a spectacular sea view. Staff were friendly and always greet us with a smile. Pool was very nice. The only down grade or negative point was the Breakfast. Not many choices and the eggs were allways too watery. Overall is. Agreat choice for stay in La Fantastica, very close to the airport and to the "Centro Historico" walled city.
Read more
Date of stay: May 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from CORALES DE INDIAS, Owner at GHL Relax Corales de Indias
Responded 14 Oct 2021
Respected Mrs. Elizabeth Regards Thank you for giving us your appreciation and rating our service. Thanks also for your recommendation. We strive daily to provide a better service. We hope to see you in a next opportunity. Have a nice day. Cordially, Blanca C. Arbeláez S. General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Cartagena area.
PRICE RANGE
£71 - £96 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
250
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

GHL RELAX CORALES DE INDIAS - Updated 2024 Prices (Cartagena, Colombia)

Frequently Asked Questions about GHL Relax Corales de Indias
What are some of the property amenities at GHL Relax Corales de Indias?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at GHL Relax Corales de Indias?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at GHL Relax Corales de Indias?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at GHL Relax Corales de Indias?
Yes, free parking and a parking garage are available to guests.
Are there opportunities to exercise at GHL Relax Corales de Indias?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at GHL Relax Corales de Indias?
Yes, dry cleaning and laundry service are offered to guests.
Does GHL Relax Corales de Indias offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at GHL Relax Corales de Indias?
The staff speaks multiple languages, including English and Spanish.
Does GHL Relax Corales de Indias have any great views?
Yes, guests often enjoy the harbour view available here.
Is GHL Relax Corales de Indias accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.