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Hotel Dorado Plaza

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Hotel Dorado Plaza
Hotel Dorado Plaza
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863 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 August 2016 via mobile

If you are looking for Romance, this is not the place to be, neither if you are looking for a getaway... The place is crowded with families (I might say there are just colombians in this hotel) with little noisy kids. If you choose a room with sea view, at least the view is really worth it!! The room was... More 

Helpful?
Thank Juliana R
HotelDoradoPlaza, Director de Relaciones Públicas at Hotel Dorado Plaza, responded to this review
Google Translation

Estimada Juliana, Apreciamos mucho su opinión, esperamos que vuelva pronto para que disfrute nuevamente de nuestro excelente servicio. Cordialmente, Kathleen... More 

New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 June 2016

Hotel is old, elevators did not work. Staff is not helpful at all. Entertainment never comply with activities times. They tried to overcharged you on everything, I paid for eight nights and they wanted me to pay for an additional three nights because their system only show 5 paid nights. Food at buffet was always missing even the most basic... More 

Helpful?
Thank RASD
HotelDoradoPlaza, Director de Relaciones Públicas at Hotel Dorado Plaza, responded to this review

Good afternoon, Dear RASD, We apologize with you, our reason are yours, our customers. Thank you very much for your opinion is very important for us. We hope that you come back soon. Respects. More 

Travellers are raving about these Cartagena hotels

Cologne, Germany
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 December 2015 via mobile

Minus three stars hotel compared to European standards. This hotel looks worst than the cheapest hostel I have ever stayed in. PLEASE DO NOT WASTE YOUR TIME AND MONEY THERE. The hotel has two towers, one super old with constantly breaking lifts(we were blocked for 5 minutes), and the other recently renovated but super low quality too. Animals in ceilings,... More 

Helpful?
2 Thank Jesus H
Neiva, Colombia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 December 2015 via mobile

I wasn't impressed with this hotel at first, it looks really old and there's a weird smell as you enter as well as being extremely hot due to no air conditioning! Our check in took ages, we waited nearly an hour! There didn't seem to be enough staff around to deal with all the guests. They made us wear wristbands... More 

Helpful?
Thank James P
Albania, Colombia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 September 2015

The hotel itself is dirty and moldy , it looked like it was unde going construction or remodeling ( they probably should ) upon our arrival arrival they made us wear wrist band ( like cattles ) the room was also dirty and mold was growing out of the shower . Carthagena is a great city and you can find... More 

Helpful?
2 Thank Julien62780
Pembroke Pines, Florida
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 August 2015 via mobile

I stayed at this hotel in July for 10 days on a trip with my my mother and her friend. I thought it would be a great option being that it was all inclusive and right on the strip easily accessible to everything. Boy, was I wrong! The food was horrible!!! Even though I am on vacation, I am still... More 

Helpful?
4 Thank Deeca S
West Palm Beach, Florida
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 27 July 2015

This hotel is horrible from the entrance to the exit. This hotel at the check-in the staff was rude and made us wait for over 45 minutes. They presented us with a bracelet without letting us know that it was for breakfast only instead of the all inclusive as it states on the page to book the reservation. The elevator... More 

Helpful?
1 Thank Shari M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 July 2015

I made the reservation using getaroom.com first problem, they offered kids free and when we arrived to the hotel, the receptionist told us that they don't have that plan and we had to pay for our kid. The hotel is awfull,the reception is horrible, elevators don't work, construction on top of guests, noisy, no iron in the room or to... More 

Helpful?
1 Thank Rosmira F
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2015

I knew of this hotel because I use to visit it in the sixties. It looked then like a good place to stay. NOT ANYMORE!! this hotel does not make it to be starred. On a scale of 1 to 10 I would rate it as -1. The room I got the paint was peeling off the walls. The air... More 

Helpful?
1 Thank Roberto L
Carlinville, IL
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 July 2015

When we arrived there we are told that we must wear a wrist bracelet to identify us as guest. This regulation would fortell the rest of our 1 night stay there. We were shown a room that was nice and cool. I noticed that the pillow smelled of mildew. We decided to take a nap, and we could not control... More 

Helpful?
1 Thank Omatepe

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Internet
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Dorado Plaza

Address: Avenida San Martin 4 - 41 | Bocagrande, Cartagena 130001, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: £51 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Dorado Plaza 3*
Number of rooms: 320
Reservation Options:
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Also Known As:
El Dorado Cartagena
Hotel El Dorado
Hotel Style:
#34 On the Beach Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Dorado Plaza staff and other travellers.
11 questions
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Questions? Get answers from Hotel Dorado Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None, Choose another hotel”
 of 5 bubbles 475sharim, 26 Jul 2015 | Read review
“Nothing on this hotel”
 of 5 bubbles rosmiraf, 26 Jul 2015 | Read review
“Don't book this hotel!”
 of 5 bubbles N3431ASrobertol, 21 Jul 2015 | Read review
“Don't come here”
 of 5 bubbles Omatepe, 11 Jul 2015 | Read review
“stay far away from here”
 of 5 bubbles JlLKORB, 28 Jun 2015 | Read review
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