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NH Collection Cartagena La Merced Royal

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#76 of 145 Hotels in Cartagena
Certificate of Excellence
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107 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Miami, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 October 2016 via mobile

NH Collection la Merced is a gorgeous hotel boutique located in the historical center of Cartagena, Colombia. It is the perfect place for those that seek for an upscale and intimate experience. The hotel has the perfect location, right in front of Teatro Heredia and walking distance of the main highlights of the city. About 10 minute later cab ride... More 

Helpful?
Thank CarolinaGlobetrotter
Canberra, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 September 2016

This boutique hotel is really nice and the service is great. The Don Jaime room is amazing at is has sea views and is near the hotel's spa. The pool downstairs is nice but a bit small. Breakfast is good too but the restaurant is not open all day and the room service selection limited.

Helpful?
Thank DCroce
Fremont, California
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 September 2016

The room was small but nice. Safe had been removed because it malfunctioned and was replaced the next day but not attached to the wall, so not very useful. Place however seemed very safe. The cold water in the shower delivered only a trickle so water became too hot eventually. The people were courteous and helpful, and they would serve... More 

Helpful?
Thank Ekneler
Maple Grove, Minnesota, United States
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 July 2016

We stayed here while in Cartagena for our niece's wedding. Our family booked the entire hotel. They have an hot tub on the 4th floor that overlooks the ocean (hotel is located right next to the old wall. It is also within the old walled city, so it is an easy walk to all the shopping, restaurants, and history within... More 

Helpful?
1 Thank Rickmarv
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2016

I got a room with a broken water pipe that kept me up all night. Also the air conditioner barely worked and it was extremely hot the entire time I stayed. All that happened was I got offered another room with the same exact problem. Luckily I had reservations at another hotel for the other half of my stay.

Review collected in partnership with NH Hotels

Helpful?
1 Thank jtd443
South Miami, Florida
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 May 2016

Fantastically situated within the old city of Cartagena. Quite, comfortable and easy to get around. Beautiful decorated, the pools is small and very nice. Our room was huge, spacious and very clean. Staff was very attentive, accommodating and helpful. My breakfast staple was arepas de huevo. Delish!!!

Helpful?
Thank Macarena S
Scottsdale, Arizona
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 April 2016

This little hotel is located within the fortified quarters of Old Cartagena right across from Teatro Heredia and very close to many historic landmarks of the city. 눇Location is ideal and hard to beat. The small staff is very attentive and gave their 100% to make us feel comfortable. However, you do notice that they run a short crew; the... More 

Helpful?
2 Thank MVDaddio
1 review
Reviewed 19 March 2016

A great option for a well priced boutique hotel. Fantastic location. Access to full size pool in the other NH in town. Staff was attentive, accommodating and helpful. Luis Fernando was particularly great, catering to our every need for breakfast. Ask for arepas!

Helpful?
Thank Helena2020
New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 January 2016

Great hotel just inside the wall. Quiet and comfortable for sleeping and easy to get around from there. Lovely welcome drinks were served and the property was clean and well appointed. Small problem with a leaky air conditioning unit which didn't reduce the effectiveness of the AC so no complaints. Cabs were always available and we were a 10 minute... More 

Review collected in partnership with NH Hotels

Helpful?
1 Thank njeris2015
Sao Paulo, SP
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 December 2015

The hotel is very well located in a perfect spot inside the "cidade amurallada". The hotel is small and friendly with a perfect match with the Cartagena history. You can fell as you were living many centuries ago. Good breakfast and very polite staff members although some could have a better support for the turist with local tips.

Review collected in partnership with NH Hotels

Helpful?
1 Thank Caio S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
La Merced Hotel Boutique was designed to offer its guests a place where they will enjoy the full comfort of a first class hotel/in the privacy that you will only find at home. All the rates Includes free high speed internet access/breakfast and airport transfers if you provide the flight information. Experiencing Cartagena will give you a unique feeling of history/beauty and magic.La Merced Hotel boutique is part of the historical past filled with pirates/sea and treasures. This Boutiques mansion was built during the first half of the XVIII century.It was both the scene and the target of countless battles and its history is closely linked to that of colonial Cartagena. ... more   less 

Additional Information about NH Collection Cartagena La Merced Royal

Address: Calle Don Sancho No. 36 - 165 | Centro, Cartagena 3333, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: £114 - £239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Collection Cartagena La Merced Royal 3.5*
Number of rooms: 9
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Cartagena La Merced Royal staff and other travellers.
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Jensen Beach
5 months ago

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Questions? Get answers from NH Collection Cartagena La Merced Royal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don Jaime room is the best”
 of 5 bubbles DCroce, 29 Sep 2016 | Read review
“No elevators; if stairs are an issue ask for a room on a lower floor. One of the suites on the 4th floor has an ocean view.”
 of 5 bubbles Rickmarv, 12 Jul 2016 | Read review
“ask for room "Doña Carmen" in the roof top.”
 of 5 bubbles Helena2020, 19 Mar 2016 | Read review
“Very nice rooms”
 of 5 bubbles 43shawnr, 19 May 2015 | Read review
“Upper floor, (roof) they have two rooms there, very nice”
 of 5 bubbles 917ralfs, 22 Dec 2014 | Read review
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