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Hotel Dann Cartagena

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Traveller (761)
Room & Suite (395)
Pool & Beach (165)
Overview
  • Excellent59%
  • Very good32%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
“great hotel”(22 reviews)
“old city”(34 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (1,193)
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279 results
Traveller rating
144
89
28
4
14
Traveller type
Time of year
LanguageEnglish
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144
89
28
4
14
Show reviews that mention
All reviewsdirect access to the beachgreat hotelold cityno graciasstrong windswalled citybedroom suitean ocean view roomel laguitopool areagreat ratethe hotel websitenice poolcheap cab ridehigher floorbeach vendorseggs to order
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1 - 5 of 279 reviews
Reviewed 3 days ago

It was a very terrible choice.. Service is the worst. Breakfast: I have seen a lot better in other Dann hotels.. I have been almost to all Dann Carlton hotels in Colombia. this hotel can be rated less than 0. The Front desk leaves a...More

Review collected in partnership with this hotel
Thank Antonio N
Response from IvethBuendia_2017, Director de Relaciones con Clientes at Hotel Dann CartagenaResponded yesterday

Dear Mr. Antonio N, In advance, receive our thanks for communicating your experience at the Hotel, the feedback of the service from our guests helps us to continuous improvement, likewise we apologize for the inconvenience presented during your stay. Let us show you that the...More

Reviewed 5 days ago

Beautiful room, nice hotel, and ocean view! Everyone at the hotel was very nice, friendly, and helpful. I had an ocean view room on an upper floor and loved the view. *The beach itself is full of vendors, who are very nice, but it can...More

Thank Tiffany A
Response from IvethBuendia_2017, Director de Relaciones con Clientes at Hotel Dann CartagenaResponded 4 days ago

Dear Mrs. Tiffany A, We sincerely thank the comments you sent and shared. You listed several aspects that your stay was fantastic and full of great memories. Best wishes and come back soon!

Reviewed 1 week ago

I want to make it clear that this is not a bad hotel. The staff are friendly and helpful and it's in a good location. But it could be so much better than it is. It looks so great in the photos on the website,...More

1  Thank Pink_Passport
Response from IvethBuendia_2017, Director de Relaciones con Clientes at Hotel Dann CartagenaResponded 4 days ago

Dear Mrs. LesleyTurner, Thank you in advance for sharing your experience about our facilities, for us it is very important to receive comments from our guests, as they help us to improve every day in our service. We assure you that we have taken special...More

Reviewed 1 week ago

they made trouble if i had invited company for my room,so i checked out the next day. i dont need the hotel-clerk to act like my parents when am 54 years old. the sellers outside on the beach are lots more agressive here than further...More

Review collected in partnership with this hotel
Thank thormorch
Response from IvethBuendia_2017, Director de Relaciones con Clientes at Hotel Dann CartagenaResponded 1 week ago

Dear Mr. Thormorch, In advance please receive our thanks for having shared your experience in facilities, for us it´s of great importance to receive such comments from out guest, due to the fact that it allows us to better from day to day in our...More

Reviewed 1 week ago

I booked 2 rooms at the Hotel Dann from 03/26 thru 03/31 1 was a superior ocean view room and the other a junior suite city view . room 1604 and 604 . will tell you about but will tell you from the airport its...More

1  Thank david c
Response from IvethBuendia_2017, Director de Relaciones con Clientes at Hotel Dann CartagenaResponded 1 week ago

Dear Mr. David C, Thank you for the great review. We are delighted that the hotel’s service, facilities and location suited your requirements. We hope to welcome you back to the hotel soon. Kind Regards

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$99 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Cartagena
#13 Romantic Hotel in Cartagena
#20 Luxury Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Cartagena
#13 Romantic Hotel in Cartagena
#20 Luxury Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (761)
Room & Suite (395)
Pool & Beach (165)
Dining (44)
Amenities (15)
Family and Play Areas (7)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
BRIAN W
2 March 2018|
AnswerShow all 9 answers
Response from IvethBuendia_2017 | Property representative |
Dear Brian W, You can be a little more specific because our policies are broad and vary according to the area and the type of service we offer.
0
Votes
Google Translation
Joschoice
24 December 2017|
Answer
Response from IvethBuendia_2017 | Property representative |
Dear Guest, We recommend writing an email to the hotel to request the reservation.
0
Votes
Google Translation
Wend b
22 December 2017|
AnswerShow all 7 answers
Response from IvethBuendia_2017 | Property representative |
Dear Guest, We have free Wifi in all areas.
0
Votes
Google Translation
Room Tips
"Never leave anything in the room. The room service is a group of thieves.. They stole my shoes and earings"
Read review
"Ocean view, upper floors"
Read review
"missing the little extra. buyng tray with razor,tothpaste etc was very enoyng to look at ever morning"
Read review
"Ocean view rooms are not much more expensive, and the view is breath-taking, I'd highly recommend!"
Read review
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