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Hotel Dann Cartagena

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#15 of 147 Hotels in Cartagena
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Dann Cartagena
Hotel Dann Cartagena
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776 Reviews from our TripAdvisor Community

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Showing 169: English reviews
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Chicago, Illinois
Reviewed 6 days ago NEWvia mobile

Visiting Cartagena with friends. Staying here for 2 nights. Just suffered a very frightening experience when I got stuck in my hotel room's shower. The door wld not open when I tried to get out of the shower. I was stuck in the shower for over an hour while the engineers were trying to fix it with me in the...

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2Thank Holamamam
Palm Beach Gardens, Florida
Reviewed 6 days ago NEW

Terrific facility, excellent service and very helpful staff. Helped make reservations for tours/restaurants, etc. Pool and beach facilities are excellent. Very secure and highly recommended for both business and vacation

Review collected in partnership with this hotel
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Thank Mark H
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. Mark H, We love to receive your comment, besides gratifying we fill our soul with the knowledge of duty fulfilled, each of us works with great enthusiasm to leave a mark on our guests. We hope you come back in another opportunity to serve you as you deserve.

New York City, New York
Reviewed 1 week ago NEW

It was a great experience. This place is a quiet, organized and clean pleas to have a good time in Cartagena. It's staff is very friendly and focused in bring the best experience form their hotel . Thanks for everything

Review collected in partnership with this hotel
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Thank lucho30fm
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mrst lucho30fm, It is very important and meaningful for us to receive from you this comment, thank you for taking the time and detailing your experience. We hope to have the pleasure of serving you again!

Bucaramanga, Colombia
Reviewed 1 week ago via mobile

Our suite was great and big. The only but was that the AC wasn't enough to cool off the master bedroom. I still recommended the suites for the amazing view, the distribution of the space and the amenities.

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Helpful?
Thank carolinahdez79
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear carolinahdez79, It is very meaningful for us to read your kind comment, which we thank you for letting us know that you enjoyed during your stay. On the other hand we will take into account what tells us about air conditioning to review it and give an early solution. We will be waiting for you at the next opportunity...

Maumee, Ohio
Reviewed 2 weeks ago

We were very pleased at our choice of this hotel. The location is at the end of Bocagrande, close to the main street full of restaurants and shops but not in the middle of the traffic. Our ocean front room was spacious. Breakfast buffet offered lots of delicious fresh fruit, eggs, juices, and local dishes. The lobby staff was friendly...

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Helpful?
Thank tomdibling
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Tomdibling, It is very important and meaningful for us to receive from you this comment, thanks for taking the time and detailing your experience. We hope to have the pleasure of serving you again!

Reviewed 2 weeks ago via mobile

Stayed here for 4 nights. Very nice hotel, with a really nice pool. Direct access to the beach. Rooms were nice and large, with excellent air conditioning, and very quiet. So nice to have a quiet room at night! Only complaint would be getting a second cup of coffee at breakfast. Chief waiter is a bit of a coffee Nazi...

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Helpful?
Thank John M
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear John M, Thanks for taking the time to write your experience on this great portal, your comment motivates us every day to be better and put all our efforts in each of the work we do day by day. On the other hand we apologize for the annoyances caused, we hope this will not repeat itself. It is not...

Vancouver, Canada
Reviewed 2 weeks ago

We stayed 6 nights in this hotel and enjoyed greatly our experience. Pros: - Direct access to the beach, with complimentary umbrellas and chairs on the beach - this is really rare in Bocagrande, as most hotels don't have direct access to the beach - Nice large pool - Large rooms with great views of the sea. Comfortable beds, modern...

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Helpful?
Thank MonkeysandWine
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear MonkeysandWine, For us it is very nice to receive comments like yours. It is very meaningful to know that we have met your expectations and that I enjoy the maximum in this house. Thank you very much for taking a little of your time and sharing your experience with us. We hope you come back in a new opportunity...

Lehi, UT
Reviewed 4 weeks ago

I was going to give it five stars but then found there is no gym :( We got a very nice ocean view with a balcony. A nice comfortable room on the 13th floor for about $100/night. The pool is very nice although the "hot tub" is not hot. Free beach umbrellas. The hotel is right on the beach! Very...

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Thank Loren A
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mrs. Loren, For us it is very important and meaningful to receive from you this comment, thank you for taking the time and detailing your experience. We hope to have the pleasure of serving you again with the kindness and excellence that characterizes us.

Reviewed 7 January 2017 via mobile

Excellent service in a perfect location. Very easy to get to the walled city by Uber or taxi. Large rooms, including a two bedroom suite. Beautiful beach. Very safe, staff speaks English well and are very nice people. Would stay again.

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1Thank David J
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. David J, It is very valuable for us to read comments as pleasant as yours. We thank you for taking your time to share your satisfaciion during your stay. We hope you come back in another opportunity to serve you as you deserve.

Prince George, Canada
Reviewed 3 January 2017

a fantastic hotel in a great location right on the beach. from check in to check out all the staff were fantastic. the balcony glass could use a cleaning as it is quite opaque and if you are sitting out reading a book or relaxing you sit so low you cant see anything through the glass. quiet area of the...

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Helpful?
Thank hunglow
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. Hunglow, For us it is very valuable to read comments as positive as yours. Thank you for taking the time to let us know that I enjoy your stay and that the hotel has met your expectations. On the other hand we apologize for the inconveniences caused, we will take into account your suggestions and we will tell...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
!The best hotel in Laguito district! The Hotel is Located in the strategic Laguito district near to The most emblematic places of the city such as the Historic Center, the Clock Tower are, as well as San Felipe Castle and the Old Shoes 15 minutes away. Also you can enjoy the direct access to the beach, the ideal place for business and leisure. The hotel has 100 rooms with sea view, swimming pool, solarium, massage area and fantastic bar -restaurant, the perfect place to enjoy the magic and charm from a Heritage city. ... more   less 

Additional Information about Hotel Dann Cartagena

Address: Calle 1A | No. 1-60, El Laguito, Cartagena 130001, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: £92 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Dann Cartagena 4*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#10 Luxury Hotel in Cartagena
#12 Family Hotel in Cartagena
#13 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Dann Cartagena staff and other travellers.
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Questions? Get answers from Hotel Dann Cartagena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the ocean view. It is not a lot more than the regular view.”
  • Very clean and modern room.
  • Very comfortable.
  • Beautiful View!
 of 5 bubbles lorena936, 25 Jan 2017 | Read review
“Deluxe Junior suite with Ocean View 2017-great balcony”
 of 5 bubbles nativesanfranjo, 28 Dec 2016 | Read review
“Higher floor, Consider a suite!”
 of 5 bubbles colleenl576, 27 Dec 2016 | Read review
“We chose a room that faced the beach. Awesome View. See attached photos.”
  • View of Bocagrande
  • Desk for variou activities
  • Night view from balcony
  • Living area of room!
  • Pool area from balcony. Massage therapist works there as well.
  • Balcony and endless Carribean
  • View of beach toward central Cartagenia
 of 5 bubbles ge0rgeaj, 24 Dec 2016 | Read review
“ask for a room with sea view”
 of 5 bubbles Travelscot1, 19 Dec 2016 | Read review
5 of 5