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Hotel Dann Cartagena

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#15 of 146 Hotels in Cartagena
Certificate of Excellence
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Hotel Dann Cartagena
Hotel Dann Cartagena
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759 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Reviewed 2 weeks ago via mobile

Excellent service in a perfect location. Very easy to get to the walled city by Uber or taxi. Large rooms, including a two bedroom suite. Beautiful beach. Very safe, staff speaks English well and are very nice people. Would stay again.

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Helpful?
1Thank David J
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. David J, It is very valuable for us to read comments as pleasant as yours. We thank you for taking your time to share your satisfaciion during your stay. We hope you come back in another opportunity to serve you as you deserve.

Prince George, Canada
Reviewed 2 weeks ago

a fantastic hotel in a great location right on the beach. from check in to check out all the staff were fantastic. the balcony glass could use a cleaning as it is quite opaque and if you are sitting out reading a book or relaxing you sit so low you cant see anything through the glass. quiet area of the...

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Helpful?
Thank hunglow
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. Hunglow, For us it is very valuable to read comments as positive as yours. Thank you for taking the time to let us know that I enjoy your stay and that the hotel has met your expectations. On the other hand we apologize for the inconveniences caused, we will take into account your suggestions and we will tell...

Portland, Oregon
Reviewed 3 weeks ago

Hotel Dann is a Colombian gem in the El Laguito / Bocagrande section of Cartagena. It deserves all its accolades! We booked the hotel through their website, and stayed the week of Christmas. It was very easy to do and we had two fantastic rooms on the 17th floor (1705) with a view of Cartagena that was unforgettable. The Dann...

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Helpful?
Thank nativesanfranjo
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Nativesanfranjo, Thank you very much for your kind comment, which motivates us to continue striving day by day to bring the best to our guests. We are very happy to know that I enjoy the maximum of your stay and that our staff met your expectations. We hope you come back in another opportunity to serve you with the...

Calgary, Alberta, Canada
Reviewed 3 weeks ago

After two days of travelling we arrived in Cartegena for our first visit to Colombia. After discovering the small size of the average taxi (had to put luggage in the back seat as it wouldn't fit in the 'trunk/back') I was a bit concerned about the hotel, but I did not need to be. Excellent service, extremely clean and well...

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Helpful?
Thank Colleen L
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. Colleen For us it is very gratifying to know that we have met your expectations and that I enjoy the maximum of your stay. Comments like that of you rejoice and motivate us to keep improving to offer all our guests the best service to make them feel at home. We hope to have it with us in...

Reviewed 4 weeks ago

We stayed at the Hotel Dann for 7 days. There was some confusion about our booking since one of us had our card rejected twice so the other party booked and it went through. Upon arrival at the Hotel we discovered that two separate bookings were made. The front desk staff (Karen and Alicia) were outstanding in their assistance with...

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Helpful?
Thank George A. J
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. George A. J, We are honored to have such pleasant comments as yours. The knowledge that your stay in the hotel has been of your total pleasure, that we have met your expectations. We hope you come back soon to serve you as you deserve. We will always be at your disposal!

Edinburgh
Reviewed 4 weeks ago

The hotel is located in el Laguito sector next to Bocagrande. Our room had a magnificent view over the sea. The hotel has a good swimming pool and the building creates a welcome shade over the pool at lunch time. From the pool, hotel guests have direct Access to the beach. The beach is public but the hotel has some...

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Helpful?
Thank Travelscot1
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Travelscot1, For us it is an honor to know that your stay at the hotel was to your liking. It is very significant for us to see that your expectations have been met and that the effort of our staff has been worth it. We hope you will return soon to your home in Cartagena. We are always at...

Santiago de Chile
Reviewed 4 weeks ago

The hotel staff was very friendly and very helpful. The room was great, especially since i got an upgrade due to renovation activities. The location of the hotel is right next to the beach and close to restaurants and shops. The breakfast buffet was varying and the service always very good.

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Helpful?
Thank Christian S
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. Christian S, Thank you very much for your kind words. It gives us great pleasure to know that you received during your stay the attention and affection you deserve. We hope you come back soon. ¡Wishing you all the best!

Miami, Florida
Reviewed 15 December 2016

I really enjoyed Hotel Dann. It's a nice, mid-range hotel close to the ocean. It has its' own beach access, a small lobby bar, a restaurant and a very nice pool area. For the price, you can't beat it. It was very clean and well kept. The doormen, front desk people and restaurant employees were all very nice and accommodating....

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Helpful?
Thank John R
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. John Thank you for taking the time to write us about your experience at this great portal, for us it is very valuable to read comments like yours, these motivate us to continue giving the best of us so that our guests feel at home And always take the best experiences. ¡We hope to see you again!

Cincinnati
Reviewed 6 December 2016

When returning to Cartagena I will absolutely stay at this hotel again. Starting with check in right until we checked out the staff were great. They realized my wife and I spoke limited Spanish but wanted to try and speak it. They spoke slower than was the norm to help us understand and were patient with our mispronunciations etc. They...

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Helpful?
Thank sakillik
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear sakillik, It is for us very valuable and gratifying your comment to know that we have met your expectations, each of us works giving the best to leave in each of our customers a footprint. Thank you very much for taking the time to share your experience during your stay at the hotel. We hope you come back again...

Reviewed 27 November 2016 via mobile

The hotel is really good for the price that you pay.All the staff is very nice,helpful and attentive,room with city view was really nice.The room is city view but you have view to the ocean too because of the position of the hotel.Big,clean and comfortable room.They have the breakfast included,wich was delicious!!!!Be carefully in the beach in all Cartagena with...

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Helpful?
1Thank travelxlife
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Travelxlife, We are glad to read your positive comment about your stay, we hope you can come back soon to keep enjoying our city. Best wishes and kind regards.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Dann Cartagena

Address: Calle 1A No. 1-60 | El Laguito, Cartagena, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: £92 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Dann Cartagena 4*
Number of rooms: 80
Reservation Options:
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Hotel Style:
#10 Luxury Hotel in Cartagena
#12 Family Hotel in Cartagena
#13 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Dann Cartagena staff and other travellers.
21 questions
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Questions? Get answers from Hotel Dann Cartagena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe Junior suite with Ocean View 2017-great balcony”
 of 5 bubbles nativesanfranjo, 28 Dec 2016 | Read review
“Higher floor, Consider a suite!”
 of 5 bubbles colleenl576, 27 Dec 2016 | Read review
“We chose a room that faced the beach. Awesome View. See attached photos.”
  • View of Bocagrande
  • Desk for variou activities
  • Night view from balcony
  • Living area of room!
  • Pool area from balcony. Massage therapist works there as well.
  • Balcony and endless Carribean
  • View of beach toward central Cartagenia
 of 5 bubbles ge0rgeaj, 24 Dec 2016 | Read review
“ask for a room with sea view”
 of 5 bubbles Travelscot1, 19 Dec 2016 | Read review
“Ocean View is best. The city isn't much to look at.”
 of 5 bubbles , 15 Dec 2016 | Read review
5 of 5
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