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Travelers talk about these amenities: Free Wifi, Spa, Restaurant, Room Service, Concierge
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All reviewstony romasremote control for the tvinitial experiencelow floorrotating restaurantpiano barweight roomnice poolnice hotelseen better dayskey cardbuffet breakfastbed and pillowsmain restaurantreception deskroom service isthe staff was super friendly
My family booked this hotel for 6 days spring break vacation.
From the outside, the hotel looked nice. Glamorous. However it soon changed once we entered our room.
It was a cleaned room. But could surely use more lighting fixtures. There were only one set...More
The room was nicely appointed and clean. The staff were helpful and the hotel is in a good location. They have restaurants in the hotel which was very convenient. The buffet breakfast was fine. The business center have a good number of computers and a...More
People at the reception were careless. Coming from Europe, tired, and they kept talking for 20 minutes at the phone. We told him twice, did not care...
The bathroom broken, no way to mix hot and cold water. Called the reception 3 times, did not...More
I know that title sounds a little dramatic. But being a 5 start hotel you need to hold them to a 5 start hotel review. With that said, I will stay at this property again, because the pros outweigh the cons.
2 Thank Hernan74
Response from Dann Carlton M, Marketing D at Dann Carlton Medellin HotelResponded 1 week ago
Thank you for taking the time to share your opinion with us. We truly appreciate your comments about our hotel.
Regarding the service issues, we are going to send this information to review it with the areas in charge.
We hope you give...More
Check in process was very poor. There were two people working the desk and only 4-5 people in front of us in line and it still took about 30 minutes to check in.
The hotel itself is nice! Great views, great pool and gym, and...More
Response from Dann Carlton M, Marketing D. at Dann Carlton Medellin HotelResponded 2 weeks ago
Thank you for taking the time to share your opinion with us. We truly appreciate your comments about our hotel. Regarding the service issues, we are going to send this information to review it with the areas in charge. We hope you give...More
Response from trident63 | Reviewed this property |
i am sorry i do not have an answer for you. but i am sure they have rooms equip for this.. when you go to check-in be sure and ask for Liliana, Helen or July . i am sure they will be able to take good care of you.
Sorry so late - Dann Carlton "El Poblado" fits all your describes need...except check out the room they give you before you "officially" accept with the condition to change it if your not satisfied. Some of the rooms are in... More
Sorry so late - Dann Carlton "El Poblado" fits all your describes need...except check out the room they give you before you "officially" accept with the condition to change it if your not satisfied. Some of the rooms are in need of serious updating...others are great. Wifi is not so good by the outdoor exercise area and their spa is a bit small -Make sure the local soccer team is not playing/staying in town. They give them the best rooms. We couldn't get a suite our entire stay (10 days) because of them...at no price we offered. The service was extremely good. The Inter-Continental is also good rooms but staff tend to be a it "snootier" and very westernized. You lose a bit of the "southern hospitality" but the grounds are also very nice. Food is excellent at both places for the breakfast that comes included. Buffet style.
Eat where the locals eat - some of the best food was the cheapest we paid for- although even the "high-end" cuisine is very inexpensive. Check out Cuzco - a Peruvian influenced restaurant - seafood is amazing. The Cartagena restaurant is better than the one in mMedellin. If you can squeeze in a Cartagena visit - only $60 RT by air and an hour away. Stay in Hotel Santa Theresa - or whatever it is called now. Amazing food/Bar, rooms and Spa. Their restaurant is Michele worthy - although will not likely be submitted for review.