Sanha Plus Hotel
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Sanha Plus Hotel

Km 13 Via aeropuerto, sector Pozos Colorados., Santa Marta, Santa Marta Municipality Colombia
Restaurante del hotel Sanha Plus
Traveller (58)
Panorama of the Pool at the Sanha Plus Hotel
360
Panoramas (13)
Room & Suite (67)

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About

4.0
#34 of 99 hotels in Santa Marta
3.4 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.6 of 5 bubbles
Value
The Sánha Plus Hotel is located in Santa Marta, just 500 meters from the beach and very close to the exclusive Zazue Plaza Shopping Center. The establishment has 96 spacious and comfortable rooms distributed along 6 floors; all equipped with air conditioning, telephone, minibar, safety box, work desk, flat screen TV with cable, private bathroom with hot shower and free toiletries. In addition, it has free WiFi in all hotel areas and an outdoor swimming pool surrounded by palm trees and green areas. There is a shared use area with a TV and computers with internet access. The hotel has a restaurant that offers daily to its guests an exquisite and varied American breakfast for free. In addition, the guest can find a variety of regional and international dishes. The Sanha Hotel also has 2 spacious and comfortable rooms equipped with the highest technology for the realization of both social and business events. The establishment offers a laundry service with an additional cost
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Poolside bar
Banquet room
Meeting rooms
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mountain View
Ocean View
Languages Spoken
English, Spanish

Location

Km 13 Via aeropuerto, sector Pozos Colorados., Santa Marta, Santa Marta Municipality Colombia
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 36 out of 100
36
Simon Bolivar Airport
E Cortissoz Airport
41.8 mi
See all flights
150Reviews7Q+A4Room tips

Reviews
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Detailed Reviews
Ambassador162590 wrote a review Dec 2022
2 contributions
5.0 of 5 bubbles
Super excellent service on all the place. All the personal are so great and helpful on everything.
The chef, restaurant service are so great.
I don’t have enough words to describe the excellent all the people are including transportation to the places with out envy extra charge.

I will be really like to ask the people staying at this place to leave TIPS for the employees because is not charging on the buffet service provide to the guests.

THANK YOU SO MUCH TO ALL
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Date of stay: December 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JAIME BARRIOS, Otro at Sanha Plus Hotel
Responded 26 Jun 2023
Thank you very much for your rating and comments which motivate us to continue improving and providing the best service and quality to our guests. We hope you return soon. Cordially, Management Hotel Sanha Plus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
astroarchitect wrote a review Apr 2018
Freehold, New Jersey279 contributions129 helpful votes
5.0 of 5 bubbles
When on vacation, some people like to stay in the middle of everything. Lights, people, action. My wife and I like it a lot less hectic even if it means not having all the luxurious amenities right at our fingertips. The Sanha Plus Hotel gave us exactly what we like. Located just a little ways north of the airport and about 4 kilometers south of Rodadero, it was easy and fast to get to after landing. The staff was very helpful in straightening out a big problem caused by Expedia with our pre-paid reservation and our room on the sixth floor was neat, clean and provided a breathtaking view of the ocean.
Although listed as a three star hotel, I found that the services provided were far better than I expected.
Complimentary breakfast – and not just a couple of rolls and coffee. Just about anything you would want to eat from delicious empanadas, to eggs prepared as you wish.
Complimentary transportation – to the local beaches, Rodadero, and the nearest shopping mall.
Pool – with staff ready to give you towels almost any time of the day. On weekdays, my wife and I had the pool all to ourselves and often felt like we were at our own private resort.
Restaurant – delicious menu of traditional and local foods prepared fresh and always with a smile.
Clean and comfortable air conditioned rooms – with gorgeous views, cable TV, mini bar, friendly and quick housekeeping staff, and an in room security safe. WIFI could be a bit stronger and more consistent over the course of a day. It worked well one minute and not the next. The only other possible constructive criticism I might add is that the room didn’t have enough hooks or towel bars to hang things on. There was one small wall hook in the shower and one wall mounted towel bar only. No place to hang more than one bathing suit or wet towel. Not a major problem, and easy enough to fix by installing more racks or bars. If you are a light sleeper, the roosters at the neighbor’s property might be annoying, but we found that turning the fan speed on the AC unit to’ high’ made enough white noise so that the crowing wasn’t obtrusive. Would have been nice to be further from the main road right in front of the hotel, but we were aware of the location of the hotel prior to making the reservations so it was not a surprise and the overall road noise wasn’t too bad in my opinion. If you need perfect silence, I would suggest you look for a place further away from a road.
Over the years I have traveled quite a bit and have stayed in many hotels, but have to say that I have never been treated better, with more respect and friendlier manner than I have at the Sanha Plus. Their staff was incredibly warm, accommodating in every way, always smiling and ready to assist in whatever request my wife or I had. Special thanks to Alber (sp?) of the restaurant staff who always knew exactly what I needed for my breakfast, was quick to get whatever we asked for and made us feel as though we were part of his family. Wilmer (sp?), who’s responsibility was to drive guests to the various listed locations at specific times of the day went well out of his way to make sure we got to where we wanted to go, showed us places for specific purchases, and always made us feel like he was an old friend ready to make sure we had nothing but a good time while visiting his hotel. It is staff like these people that make a hotel stay something far more personal than just a spot to sleep and then travel on.
Don’t know if future travels will take us back to the Santa Marta area, but if we do, we will definitely stay at the Sanha Plus Hotel again. Could not recommend a place better, no matter the cost.
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Date of stay: April 2018
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Rooms facing mountains are probably quieter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SanhaPlus, Director General at Sanha Plus Hotel
Responded 27 Apr 2018
Dear Astroarchitect, It was a pleasure and honor for the team of the Sanha Plus hotel, to take care of you. We are very grateful for your comments and I as responsible for the property, I will share them with all my colleagues, especially with alber and wilmer. We will take each of your observations very seriously to solve them, in order to improve day after day. Again my thanks for your words of encouragement that motivate us to move forward and understand that our work is worthwhile. We are waiting for you again in Santa Marta and in this your house, the Sanha plus Hotel The Sanha Plus Hotel Team
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Jorge H wrote a review Aug 2017
2 contributions1 helpful vote
5.0 of 5 bubbles
Good location, close to everything but far enough from Rodadero rush. Good room. Excellent staff. Good swimming pool. Transport to beaches free. Wifi could be better. Good breakfast included in rate. Clean and comfortable. I had a ocean view room and landscape is really great.
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Date of stay: August 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hanzyrg wrote a review Dec 2015
Tunja, Colombia17 contributions3 helpful votes
4.0 of 5 bubbles
Room and double beds a little small, the pool opens late and closes early.

Nice pool, breakfast (although more variety would make it great), location is very good if you have a car.

The food in the restaurant is good and at very reasonable prices

Make sure you have your transportation, other wise it will not be good experience.
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Date of stay: December 2015
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Pool view implies ocean view for the a high floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sanhaplus, Gerente at Sanha Plus Hotel
Responded 22 Jun 2016
Gracias por escribir. Lamentamos mucho su mala experiencia. Vamos a hacer las mejoras necesarias para evitar que esto vuelva a suceder. Sobre el transporte podemos decir que el hotel tiene transporte permanente durante todo el día a las playas y al centro de la ciudad. Att, Daniel de Sanha Plus.
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Lucylocket24 wrote a review Mar 2018
Norwich, United Kingdom379 contributions118 helpful votes
3.0 of 5 bubbles
Only 2 nights here as part of a 4 week tour of Colombia.
Rather disappointing. Basic rooms, but clean. No water provided unless you paid a huge amount. Just felt we were being taken advantage of as travellers. Food and service in the restaurant were very poor, I don’t think management know which market to cater for.
I wouldn’t return although the bed was very comfortable & there was internet. The nicest thing was the view from the window
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Date of stay: March 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SanhaPlus, Director General at Sanha Plus Hotel
Responded 4 Apr 2018
Dear Sir or Madam Lucylocket24 We appreciate your comments, they are very important for us and they help us to improve our services. Hopefully, you will allow us to have the possibility of attending you at the next opportunity. Cordially Team of The Sanha Plus Hotel
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Ekkie D wrote a review Dec 2017
Port Saint Lucie, Florida93 contributions60 helpful votes
2.0 of 5 bubbles
We did this Hotel with cheapoair .We arrived in Barranquia and drove 3 hrs to Santa Marta got to the hotel and they told me no reservation booked i showed them my papers and told them its paid for they said no if i want a room the charge me $2500 dollars so i called cheapoair and understand no reception inside its all outside in the heat of the day.I was on hold for 25 min on my cell so i am steaming right .They tell me i have to wait 30 min more .So we went to a other hotel and booked a room for the night .
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Date of stay: December 2017
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TravelingPumpkin wrote a review Jan 2017
Colombia81 contributions26 helpful votes
3.0 of 5 bubbles
Our tour decided to give us a day in Santa Marta "just because" so we stayed at Sanha Plus, however didn't know this hotel would be AWAY from everything.

The hotel is just next to a petrol station and next to the highway which make it super noisy if you're in the restaurant (which has a view to these things) and the swimming pool. It is away from El Rodadero and you had to pick public transportation to move around if you don't have a car. We were super worried that there's no other things to do around it. You don't have a cafeteria or other restautant options near the place just in case you're not into the hotel's menu, there's no pharmacy close! What if you need some medicine? well you have to give a pharmacy a call and wait like an hour to get there just because.

The staff wasn't so friendly, only the cleaning ladies who were really nice and kind. But the staff at the lobby were rude.
The hotel is neat and rooms are really comfortable, they're big as well as the bathroom. We didn't have a problem while sleeping there. The noise from the highway never got into our room at all. Bathroom shower had this problem of getting water everywhere instead of you so the place would get wet cos the courtain was really short to keep the water inside. Our room had 3 big beds, fridge, a chair, bedside table, AC, big closet and the bathroom with 4 towels.

As I mentioned the restaurant is just in front of the highway, all windows provide this "pretty" view. The food is average, lacking taste at all. At dinner there was this dish with meat and it was hard like a rock, couldn't eat it at all so I had to ask for something else but I had to pay extra fee for it. I was hungry so of course I paid the extra fee for another simple dish. To be honest I didn't like the food, it was meh, just food to feed the masses.
Drinks are expensive here but if you go around to the petrol station you'll get the same product for less which is quite ironic.

I think this is a perfect hotel just to stay for a night (not for a long stay) when you're on the road to somewhere and you need to stop and find a place fast.
It's just average but at least the rooms are nice!
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Date of stay: December 2016
2.0 of 5 bubblesLocation
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Get rooms that face the back of hotel (quieter), cheaper drinks around at Petrol station, hotel...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SanhaPlus, Director de Relaciones con Clientes at Sanha Plus Hotel
Responded 7 Apr 2017
We regret your experience at our hotel, we offer a very large apology. With comments like these we can improve. We forward your opinion to our manager to do everything possible to improve this. Thanks again. Best regards, Att, The Hotel Sanha Plus
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Joseph D wrote a review Jan 2017
25 contributions9 helpful votes
3.0 of 5 bubbles
The hotel is very clean and the personnel are friendly the room was quiet and the ac worked well . It is a distance to most places the hotel has free shuttle 3 times per day to different beaches it is best if you have a car
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Date of stay: December 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SanhaPlus, Director de Relaciones con Clientes at Sanha Plus Hotel
Responded 7 Apr 2017
Hello Joseph D! Thank you for writing, it is nice to know that the experience in our hotel was pleasant for you, your words motivate us to be focused on providing a better service so that all our guests feel good. Please visit our website and subscribe to our newsletter to receive in your mail discounts and promotions. Att, The Hotel Sanha Plus
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SueAlvarez28 wrote a review Dec 2016
Medellin, Colombia29 contributions7 helpful votes
3.0 of 5 bubbles
I went to attend my best friend's wedding, I stayed ate the hotel for 3 nights and 3 days. The concierge was the only person who offer a good service, on the other side the porter, the van driver were rude to us, one of my friends was pregnant at the time they didn't even carried our bags, the didn't hold the elevator door and it hit my friend on her belly.
The location is the best if your interest in staying close to the airport and it's convenient that they have free transport to the nearby beaches and other places, but again, the driver is rude and stubborn.
The place is clean, has a good view, the pool is clean and almost desolated because most of the people leave early to the beaches.
We ask the concierge if we cand swap dinner for lunch, as we paid for bed+breakfast+dinner, and he easlily sorted.
All the rooms have AC, TV set with cable, and working WiFi all around the place.

If you want to be close to the beaches, clubs and people, you might want to choose another place.

I hope they improve their service and their people skills.
If you think about the service/price ratio its way to expensive, but is okay if you think about what they have to offer.
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Date of stay: December 2016
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SanhaPlus, Director Comercial at Sanha Plus Hotel
Responded 23 Dec 2016
Thank you for your comments. We regret the inconvenience you had during your stay. We will share your opinion with our staff and implement the necessary changes. We hope you will stay with us again. Sincerely, Sales manager
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Jorge H wrote a review Aug 2016
2 contributions1 helpful vote
5.0 of 5 bubbles
It's a very good hotel and good price. Nice staff. Good pool. Transport to beach is include. Breakfast is ok. Good location. Rooms clean. Santa Marta has a really nice weather, it's hot and windy. We asked for an specific bottle of wine which they did not have but they went away and got it for us.
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Date of stay: July 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SanhaPlus, Director Comercial at Sanha Plus Hotel
Responded 13 Sept 2016
Dear Customer, Thank you for your comments on your recent stay in our hotel. We sincerely value our customers' opinions, they always help us to better serving you and future customers. Kind regards, Marybell Gantiva
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Not the right property for you?
There are more places to choose from in the Santa Marta area.
PRICE RANGE
£27 - £42 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaMagdalena DepartmentSanta Marta MunicipalitySanta Marta
NUMBER OF ROOMS
104
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SANHA PLUS HOTEL - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Sanha Plus Hotel
Which popular attractions are close to Sanha Plus Hotel?
Nearby attractions include Centro Comercial Zazue Plaza (0.7 miles).
What are some of the property amenities at Sanha Plus Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sanha Plus Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sanha Plus Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sanha Plus Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sanha Plus Hotel?
Conveniently located restaurants include Tiki Hut On The Road, Crepes & Waffles, and Cinto.
Are there opportunities to exercise at Sanha Plus Hotel?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Sanha Plus Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sanha Plus Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sanha Plus Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Sanha Plus Hotel?
Many travellers enjoy visiting Alcaldia de Santa Marta (2.8 miles).
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