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Golden Bay Galapagos

Calle Charles Darwin Lote 3 Sector Playa de Oro, Puerto Baquerizo Moreno 200150 Ecuador
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Traveller (267)
Room & Suite (35)
Dining (29)

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About

#1 of 7 hotels in Puerto Baquerizo Moreno
Location
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Golden Bay Galapagos is situated in privileged location on the Playa de Oro (Beach of Gold) on San Cristobal Island, directly in front of the sea, where sea lions, blue-footed boobies, and other animal citizens of Galapagos are seen. We are the only hotel on the island registered and approved by Ecuador’s Ministry of Tourism and awarded five stars. We are located less than ten minutes from the archipelago’s best airport, with daily flights from Quito and Guayaquil. Furthermore, San Cristobal is well connected with the other islands, by flight and by sea, for those who wish stress-free interisland travel. We offer 21 rooms which permit our guests the possibility to feel themselves a part of the earthly paradise in a magical environment and in high standards of quality while inside the planet’s most famous national park. Our style is based on the concept of “Luxury without Ostentation.” We create an environment of absolute comfort under international standards of hygiene and presentation.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Snorkelling
Children's television networks
Airport transportation
Conference facilities
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Snack bar
Wine / champagne
Shuttle bus service
Banquet room
Concierge
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Private check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Languages Spoken
English, Spanish
206Reviews7Q+A34Room tips

Reviews
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ronigriner wrote a review Jan 2024
ningbo2 contributions
I usually never write reviews, but this is worth it.. and simply because with a simple gesture they could have made a client at least less angry for the troubles caused and avoid this review.. I spent 2 nights only, from the 31st of December to the 2nd of January. To start: We arranged a car to pick up us the airport, the person who came from the hotel was not careful and when closing the door, smashed the hand of my 6 years old daughter. Not a single act of consideration/respect to say I'm sorry, or any kind of apologies, or even check if she was ok... *No one ever picked up the phone at the reception, so if you ned something you have to come down and talk to someone personally. We informed about this and they claim the network might not be working * Another minor issue: the safe was not working, they came to fix it but agreed that was having issues and offered to replace it.. * We tried to have dinner at the restaurant, and they told us we couldn't because we didn't have any reservation and this should have been informed at the time of check inn. Of course, no one ever informed this at the check inn. *I had a small issue with some ice I ordered that never arrived to the room, and it was solved by Francisco who among the staff together with Wensel are the only ones that showed real care. *Today at check out I asked if they could make a little gesture and grant us a late check out, whatever they could, and the reply without even finishing asking: NO.. Check out is at 10am, and check inn at 13hs. I explained all the issues to the receptionist and told him if he could just help me out with at least an hour or something. And he said that it was not possible. I paid 2105usd for 2 nights.. for 1k a night and after the issues we had a simple gesture would have made it.. Later on, while I was having breakfast he said he talked to the manager and that it could be possible to stay until 12 but if I pay 140 usd. ..so this really made me want to write this review. *Our room had a little view to the beach, so at night you will get to hear the sound of the sea lions..so if you need silence better to ask for a room at the back. *The hotel is super nice, good rooms, good shower, AC and wifi worked smooth, ..but the way they treated us after I told them everything was simply lack of empathy. Never coming back here.. *ah. one more thing, at the time of check out, my luggage was taken b leaving some group operator .. and I have to let them know that I was no part of the group to bring them back to the hotel. So if I didn't informed them, my luggage was probably on the way to who knows where.. so this is just lack of attention, lack of consideration and even more for a guest who showed his disappointment, they should have just have a little consideration.. something, even if it's not possible there is always a way to say I'm sorry, thank you, etc. but they simply didn't care, and opt to ignore (because it reached the manager)... since they are probably full all the time at this hot season one more client seemed like a number. A simple gesture would have made "the client" feel that they cared. But the reply of the manager made this review possible. And again, I wouldn't be complaining if I stayed at a hostal, but when paying 1 thousand usd per night.. I think is worth sharing my bad experience and their lack of interest toward the client..
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Date of stay: December 2023
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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214fells wrote a review Nov 2023
Cumbria, United Kingdom18 contributions14 helpful votes
+1
Fantastic location just near town and right on the beach. Breakfast was amazing and watching the sea lions added to the experience. Beautiful vegan, vegetarian and fish dishes. Pricey but worth every penny. Staff friendly and helpful but service was a little inconsistent. Good Wi-Fi, room was spacious with good air con. Bathroom was stylish but a bit impractical. Floor tiles very slippy when wet. We liked the 24 hour free tea/coffee and cookie station. Really close to the airport but no noise. Highly recommended.
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Date of stay: November 2023
Value
Location
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Trip type: Travelled as a couple
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ceceontheroad wrote a review Sept 2023
Canada23 contributions63 helpful votes
We booked this hotel through our tour organizer. I don't know how much we paid. It was a nice stay, but I have a feeling that it wasn't worth the price. The service is great. Everyone was very friendly and helpful. The room was spacious. We were supposed to have some sort of special view. If we craned our necks, we could see some water! The wifi worked well and the shower was great. For breakfast, we ordered off a menu. Most everything we had was good. I would not recommend the restaurant for dinner. It was expensive and mediocre.
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Date of stay: August 2023Trip type: Travelled with family
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Al Zambrano wrote a review Jul 2023
Guayaquil, Ecuador9 contributions8 helpful votes
+1
Nice location, good service (this is important because service is on average deplorable in Galapagos), nice and clean rooms. They have something unique for this town: the hotel has cable TV. No other hotel has that. The bar is good and the decor is well conceived. However: - the shower is not leveled correctly and the bathroom fills with run off water from the shower quickly. - they have no storage room if you want to leave your bags prior check in or after check out, which is at 10 am. If you request a late checkout they will charge you about $ 100 extra. - there is no complementary water in the rooms: they have water bottles at $3/each - the restaurant only opens after 5 pm. And the food is not amazing
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: The hotel locks it’s doors at 11:00 pm. If you plan to stay out at night, do tell the concierge...
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wanderlust1024 wrote a review Jun 2023
New Jersey302 contributions86 helpful votes
+1
Golden Bay is a pretty hotel with front row seating to the ocean and sea lions lounging on the beach all day. It’s a nice experience to be able to sit at their outside bar and watch the sunset while eating and sipping on their tasty drinks. The staff is very nice and welcoming. Sofia, Jessica, Carlos, and Benjamin went the extra mile to accommodate any request we had. Thank you. The food and drinks were really delicious. My husband and I were very impressed with the food selection offered at their restaurant, Muyu. It was truly high quality. The location is really perfect as you are close to everything.
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Date of stay: May 2023Trip type: Travelled as a couple
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Selina W wrote a review Apr 2023
Zurich, Switzerland14 contributions4 helpful votes
+1
I have recently had an awesome breakfast at Hotel Golden Bay after a surf session at Tongo reef.The food selection has been amazing. The chef and his team definitely knows how to prepare and present a healthy and tasty breakfast option. The dishes are decorated with edible flowers fresh from their rooftop garden. I am impressed about the concept the hotel has in terms of ecological as well as local production. The view is stunning. If you have breakfast outside you can smell the sea brise and you have the view on the harbour. The service was very courteous:) Golden Bay is for me the perfect choice if you like simplicity in combination of luxury and sustainability.
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Date of stay: April 2023Trip type: Travelled solo
Room Tip: Close to the pier - easy to access:) Central location
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Pandra01 wrote a review Mar 2023
Quito, Ecuador4 contributions
Rather than island hoping on a cruise, we opted to make San Cristobal our base to get a better local’s perspective. Absolutely recommend doing so. Location: The property is on the far end of the boardwalk with an almost private beach where sea lions hang out-amazing! From here, you are within a short walking distance from where the tour operators are located, and the pier for water expeditions. You are also within walking distance of most village amenities, but adequately away from the tourist noise. Property: The grounds are very well kept, and it’s evident that upkeep occurs throughout the day to keep it pristine. The overall feel is of a nature respecting boutique professionally managed hotel, with familiar warmth. We had the chance to stay in two types of rooms, an interior garden room, as well as an ocean view suite. If you are on the fence, we would highly recommend the suites, as they are gorgeous in terms of spacing, lighting, design, and overall comfort. Sunsets are insane! The interior room was clean, practical, and perfect for resting accommodations.The pool is tempered, and the 24hr complementary snack/coffee bar is a gem. Restaurant: MUYU is outstanding. The a-la-carte breakfast buffet is delicious, and a conscious way to enjoy every dish. At dinner time, we enjoyed fresh catch meals, and vegetarian dishes, that well deserve the praise and awards received. It was tough to want to try other restaurants in the area, knowing that every dish was an experience to be remembered. On expedition days, due to early starts, the kitchen provided box-breakfasts with icepacks tailored to our preferences. Details matter! Staff: The heart and soul of every property rely on their staff. Carlos at reception is brilliant, offering genuine care in anticipating requests, while not being overbearing. Harold at Muyu was a key reason why it was tough to try other restaurants! He would describe each dish in a way that would bridge the passion in the kitchen with the curiosity of the guest. We enjoy learning from our travels and felt grateful of the knowledge shared by the staff. The meals are world class; there is no pretentious fakeness in the ambiance and for our type of travels this is a huge plus. The value proposition highly exceeded our expectations, and the cost is very reasonable for what is provided. Lastly, our gratitude to the GM. Prior to the trip coordination-communication was excellent. During the trip, we had Golden Bay to call home away from home where everything worked to make an amazing vacation. Prior to departure, we shared an extended conversation over dinner which was a highlight of our trip. We learned precisely what we cared to learn from a local perspective. It is beyond evident that authentic care goes towards their staff and their guests. Keep up the great work. We are grateful and hope to be back soon! - Pablo & Anabel Note: For future guests here are a few tips. Walking from the hotel to Playa Mann, and the Darwin Interpretation center is a breeze. The 360 Tour of the island didn’t exist some years back. Now it’s one of the best ways to see the Island! La Loberia (see/swim with sea lions) is a short drive away, and less visited. La Galapaguera/Playa Chino/and Junco Lagoon are a bit farther away, but totally worth it as a land trip. If feasible, try to be at the Lagoon just prior to sunset. Have Fun!
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Date of stay: February 2023
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Tom_M71 wrote a review Oct 2022
Guadalajara, Mexico193 contributions186 helpful votes
My family and I stayed here for 4 nights based on the recommendation of a mutual friend. 

Hotel has a great location, nice design and very friendly staff. 

Their restaurant MuYu is also very good (no meat options). 

Breakfast was good but very slow. Only American filtered coffee (not good) plus an assortment of teas. 
On the days you maybe heading out on early tours, they can provide you “Breakfast Boxes” to go, which are convenient. For a hotel that charges $652 per night (a triple room that had a Sofa Bed for my teenage daughter), it was disappointing that one could not get any kind of drink until after 400pm. They “opened” the bar until 4pm. Disappointing considering the price we paid. Another very weird thing is that they had no beer of any kind from Ecuador. None. They only had 750ml bottles of a Belgian beer for $23! Heavy carbon footprint to bring beers from Belgium to San Cristóbal. Why not support some of the great micro breweries from Ecuador? 

They do have a coffee / tea room, but seem to not refresh it during the day (stale coffee and hot water is just warm. This could early be improved upon). 

Like on the entire island, internet is extremely poor, so don’t plan on getting any work done during your stay. Average inbound speed was 0.6mb and outbound 0.5mb. Just enough for simple (no attachment) emails. 

They offer transportation from the airport at $18 per person, but our private taxi from the airport was just $2.50 (for 3 people ). Again, it is nice hotel but way overpriced and not value for money
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Seatim wrote a review Jul 2022
Seattle, Washington63 contributions23 helpful votes
I spent 2 nights at the Golden Bay Galapagos in June and it was a great stay. The staff members could not have been nicer or more welcoming. They made me feel right at home. The room was comfortable and nicely appointed. The breakfasts were ample and delicious. And the view--the vista looking over the beach with sea lions and blue footed boobies diving in the water was perfect. Splurge on a room with a balcony if you can. The hotel is located at the edge of the main part of town so it's close to everything. I would highly recommend staying at the Golden Bay Galapagos when on San Cristobal Island.
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Date of stay: June 2022
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sealcoater wrote a review Jun 2022
Coral Gables, Florida318 contributions185 helpful votes
Golden Bay Galapagos is not to be believed. If you pick a room facing the beach you have the most incrediable view of Sea Lions that you will ever have in the entire world. The rooms are quite nice and bathrooms OK. The food that is served for BK and Dinner is excellent. This is a must stay at hotel.
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Date of stay: June 2022
Location
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LOCATION
EcuadorGalapagos IslandsSan CristobalPuerto Baquerizo Moreno
NUMBER OF ROOMS
21
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GOLDEN BAY GALAPAGOS - Updated 2024 (San Cristobal, Galapagos Islands, Ecuador)

Frequently Asked Questions about Golden Bay Galapagos
Which popular attractions are close to Golden Bay Galapagos?
Nearby attractions include Playa Mann (0.2 miles), Catedral Inmaculada Concepción (0.2 miles), and Dark Ink Tattoo Studio (0.2 miles).
What are some of the property amenities at Golden Bay Galapagos?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Golden Bay Galapagos?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Golden Bay Galapagos?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Golden Bay Galapagos?
Conveniently located restaurants include Muyu Galapagos, Midori Sushi, and EL DESCANSO MARINERO.
Are there opportunities to exercise at Golden Bay Galapagos?
Yes, guests have access to a pool during their stay.
Does Golden Bay Galapagos have airport transportation?
Yes, Golden Bay Galapagos offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Golden Bay Galapagos offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Which languages are spoken by the staff at Golden Bay Galapagos?
The staff speaks multiple languages, including English and Spanish.
Does Golden Bay Galapagos have any great views?
Yes, guests often enjoy the ocean view available here.
Is Golden Bay Galapagos accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.