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Hotel Castro

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30 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Graz, Austria
Reviewed 23 May 2016

The hotel and the interior is very old fashioned. The technical stardards are not very good (open elecrical clamp boxes, holes in the wall at the A/C). The bed and the bath room was clean, but the floor was not. The personnel there is very friendly but not speaking english. The pool is ok, but does really not look like...

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Helpful?
Thank Mario_BusinessTravel
wiltshire
Reviewed 20 December 2015

we only needed to stay here for one night thankfully. For the price it is very very tired and dated. It appears to have been last decorated somewhere in the 1980's but that is only our guess. Even the AC unit came off the ark! We had room 16 on the first floor and the wifi was hit and miss...

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Thank roamingjode
Galapagos Islands, Ecuador
Reviewed 19 December 2015 via mobile

This hotel is close to the harbour and the shops, a/c and hot water. But it is a very tired hotel and in desperate need of updating. It's a quite area of town, and the staff are helpful and friendly. There are plenty of other hotels for this price in the local area.

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Thank Bryan_Jody
Saint Louis, Missouri
Reviewed 8 June 2015

Rooms are fine....don't expect a Hilton hotel....this is the Galapagos Islands...No hair dryers in the rooms but you can borrow one....Staff very friendly and helpful..., no English spoken except for a few words .....Sketchy WIFI....however we had room #3 not such a nice room but the WIFI worked great so we chose to keep the room instead of moving to...

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Thank holter54
hotelcastro2014, Director de Relaciones Públicas at Hotel Castro, responded to this review

Dear guest, Thank you for review. Best Regards, Hotel Castro Galapagos

Omaha
Reviewed 5 June 2015

I read the reviews for this hotel before we went, since this was the one selected for the tour we were on. It is not a US hotel, but more similar to those in Europe. I was later told that it was the first hotel in Puerto Ayero. It's not fancy at all, but it was clean, with very friendly...

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1Thank Jesse E
Philadelphia, Pennsylvania
Reviewed 5 May 2015

The hotel itself wasn't particularly nice and had among the worst breakfasts I've had in Ecuador. However, the receptionists were extremely friendly and even helped us move rooms when my mom had a gecko-induced panic attack. The location was extremely convenient as well. However, the hotel wasn't nearly worth the price for its level of accommodation.

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Thank Janki P
hotelcastro2014, Gerente at Hotel Castro, responded to this review
Google Translation

Estimada, Muchas Gracias por tomarse su valioso tiempo para dejar sus comentarios de nuestro Hotel. Lamentamos el susto de su...

Chicago, Illinois
Reviewed 12 April 2015

I booked this hotel thought Hostelworld.com. I paid a deposit and I supposed to paid the rest at the hotel. When we arrived it looked old and a horrible smell came from the bathroom, the beds were hard like rocks. Breakfast was horrible and the pool was green and gross. When I requested check out, the girl at the front...

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4Thank 718scorp19667
hotelcastro2014, General Manager at Hotel Castro, responded to this review
Google Translation

Estimada Tanya, Gracias por dejar su punto de vista acerca de nuestro Hotel a nombre de todos le damos las...

New York City, New York
Reviewed 22 January 2015 via mobile

The hotel is 1 block from the dock where you catch boats to all you water trip & adventures, close to all the action, resturants, shops and grocery store. For the price this is a good hotel with warm water most of the time but sometimes the hot water knob was cold & the cold was hot so play with...

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Thank D J
New York City, New York
Reviewed 11 January 2015 via mobile

The beds are like sleeping on a rock with a sheet on top of it. There was no hot water though they claimed there was. When I turned on the shower the shower head fell off on top of me. When we turned the light out at night it still flickered all night long. "Wifi" never worked in the room...

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Thank advisetripping
Nottingham, United Kingdom
Reviewed 16 December 2014 via mobile

No problems whatsoever with this hotel, has a good clean pool and sun area out the back and is in an excellent central location. Breakfast was included and was more than adequate. Staff were helpful enough and knew the area and any questions I had

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Thank dmaccy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Room Service
Official Description (provided by the hotel)
Hotel Castro Galapagos is located right in the center of Puerto Ayora - Santa Cruz Island most of our rooms have Bay view. Hotel Castro Galapagos offers 21 rooms for our guest. Single Rooms - Double Rooms - Twin Rooms - Triple Rooms - Quadruple Rooms or Family Rooms. Amenities : TV Cable, A/c, cold / hot water and WiFi. Swimming pool open all year round. Visit Galapagos Islands and OUR Hotel ... more   less 

Additional Information about Hotel Castro

Address: Los Colonos Barrios Las Ninfas, Puerto Ayora 200350, Ecuador
Region: Ecuador > Galapagos Islands > Santa Cruz > Puerto Ayora
Price Range: £44 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Castro 3*
Number of rooms: 21
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Also Known As:
Hotel Castro Galapagos Islands/Puerto Ayora, Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Castro staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room towards the back. There was a very enthusiastic bell ringer at the Catholic Church about 1/2 block up the street.”
 of 5 bubbles 94jessee, 5 Jun 2015 | Read review
“Go to the Ninfa Hotel is cheaper and 100% better.”
 of 5 bubbles 718scorp19667, 12 Apr 2015 | Read review
“There are some private rooms in the back of the hotel that seemed like the noise level would be very close to nil 24/7. By private I mean you need to walk through an outdoor hallway to get to the room. I think there was 1 per floor.”
 of 5 bubbles JymMorton, 9 Aug 2014 | Read review
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