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Hotel Silberstein

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Room & Suite (38)
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Overview
Av. Charles Darwin and Seymour, 5 minutes from Charles Darwin Research Station, Puerto Ayora 200350 Ecuador See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star accommodation
Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (427)
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237 results
Traveller rating
101
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LanguageEnglish
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Show reviews that mention
All reviewsdarwin centerhotel restaurantpretty hotelnice poolceiling fancourtyard areagalapagos islandsbars and restaurantscomfortable roomfish marketin townsanta cruzswimming pooltwo nightsthe charles darwin researchthe main streetair conditioning
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1 - 5 of 237 reviews
Reviewed 1 week ago

My husband and I stayed here as part of a tour package. It was nice. The breakfast was very good and the staff were very pleasant. The rooms were clean and the overall atmosphere was light. The hotel was near lots of things to do...More

Thank Molly S
Response from HotelS155, Marketing at Hotel SilbersteinResponded 6 days ago

Dear Molly, Thank you very much for your good comments regarding your experience at our hotel.  We deeply appreciate your kind words, we are glad to know that you had a wonderful time in the Galapagos Islands. Your feedback is very important for US. Thank...More

Reviewed 2 weeks ago

We asked for another room upon seeing our room. The bedroom had a wet tiled damp door with water leaking from the tiniest bathroom. Other rooms we we shown were just as basic. Some of the other hotels in town are much nicer - we...More

Review collected in partnership with this hotel
Thank jh3363
Response from HotelS155, Marketing at Hotel SilbersteinResponded 1 week ago

We appreciate your comments that will be sent to our new manager who is in charge of making improvements in each room to provide the best service to our guests.

Reviewed 2 weeks ago

I wish there were a 2.5 star option, as Hotel Silberstein isn't a 2, but isn't quite a 3 either. I'll start with what is good: the staff is nice and helpful, the hotel is pretty, and the pool is nice. There are a lot...More

Thank lrltshw
Response from HotelS155, Marketing at Hotel SilbersteinResponded 1 week ago

Thank you very much for your comments. We are working on improving our services and one of our projects is to adjust the numbers of the rooms. As for the hot water, we use solar panels to heat the water as part of our contribution...More

Reviewed 3 weeks ago

This hotel is central of restaurants and attractions. We were able to walk to most places. If you have trouble with stairs I would suggest opting for a ground floor room as the steps to our room were outside (so they got damp and a...More

Review collected in partnership with this hotel
Thank Charliegirl51
Response from Hotel S, Gerente at Hotel SilbersteinResponded 3 weeks ago

Thank you for letting us know that you spent a really good time in the Galapagos Islands. Our hotel is well located it is close to the dock and it is possible to walk to most places. We offer a very good breakfast buffet but...More

Reviewed 4 weeks ago

the room were without air conditioning, and some room are noisily the breakfast is correct with eggs but the restaurant is not good and we were waiting too long good place in the center of the city near by the portMore

Review collected in partnership with this hotel
Thank jjcaro
Response from Hotel S, Marketing at Hotel SilbersteinResponded 3 weeks ago

Thank you very much for sharing your comments. We are very sorry that you had this experience at the hotel. We have told our manager in order to improve the service at the restaurant. Everything has been solve now. Regarding the air conditioners it was...More

View more reviews
About
Description
In 1993 Silberstein family bought the former Residencial Angermeyer, it was known to be the No.1 destination for information about the Islands. It was rebuilt and today it is the Hotel Silberstein, a hotel ...More with all amenities to fulfill the expectations and beyond of our guests from all over the world. Our 22 comfortable rooms are all equipped with individual air condition and have a private bathroom with shower and permanent hot water, heated environmentally friendly by the sun. Our Restaurant offers international food and local specialties prepared by our professional team. For a complete vacation we offer any kind of tours, such as Diving and Daily Tours, as well as airport transfers and in between the different islands. Contact us for more! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Breakfast Available
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Beachfront
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
22
Price range
US$137 - US$291 (Based on Average Rates for a Standard Room)
Also Known As
Galextur Hotel Puerto Ayora
,
Hotel Silberstein Galapagos Islands/Puerto Ayora, Santa Cruz
Location
Ecuador > Galapagos Islands > Santa Cruz > Puerto Ayora
Photos
Traveller (163)
Room & Suite (38)
Dining (36)
Pool & Beach (23)
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Questions & Answers
Ask a question
jjcrab
9 April 2015|
AnswerShow all 2 answers
Response from JSilber | Property representative |
Thank you for your question, jjcrab! The hotel is not directly on a beach. The closest beach is approximately 7 minutes away (walking time) from our front door to the water. It takes 5 minutes to get to the Charles Darwin... More
1
Vote
Nor435
12 January 2015|
AnswerShow all 3 answers
Response from Marketing G | Property representative |
Dear Brandon In the Ayora Port at San Cristobal Island the government is implementing a project about drinking water and It will be soon. At present our Hotel have a purification water system for your consumption in our... More
0
Votes
Google Translation
Room Tips
"The hotel location is very convenient but check out the room and bathroom before committing to stay there."
Read review
"Bed comfortable, filtered drinking water supplied as it was suggested we not use tap water for teeth cleaning."
Read review
"Higher the better"
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"Improve hot water availability for showering."
Read review
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