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Finch Bay Galapagos Hotel

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Traveller (779)
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About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
The award-winning hotel enjoys a peaceful and magical beachfront location in Puerto Ayora, on Santa Cruz Island. The 21 Garden View-rooms and 6 Ocean View suites hotel makes the ideal base for exploring the natural diversity and attractions of the island – including Tortuga Bay beach – and for taking day-trips to nearby islands, aboard its own, specialized yacht. The hotel also implements best practices in sustainable tourism.
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Airport Transportation
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Lagoon View
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HOTEL CLASS
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991Reviews
1,063Photos
24Q+A
100Room tips
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Popular mentions
+3
My wife and I have twice visited the Galapagos, both times on small ships. On this, our third trip, we wanted something different. The Finch Bay Galapagos Hotel provided that difference – a land-based adventure in a small hotel with excellent facilities and equally excellent
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Hotel's Favourite
My sister and I spent 4 nights at Finch Bay and found the service incredible. We were so sad to leave the staff who, by the way, all knew us by name. The accommodations were good but both the overall service and food was simply outstanding. We've traveled to all continents and
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Finch Bay hotel : top resort in Galapagos . 5 stars for the staff’s kindness and professional attitude . Nothing seemed too much for the front desk who were helpful all through our stay . Location : a water taxi trip of 10 minutes away from the main town , followed by short walk
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As we were checking out a staff member asked "why are you leaving paradise?". It was close to paradise. Away from the town which means there is little to do in the evening but the shuttle boats are always about. Really there is no reason to leave. Dinners are 5+ star and
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Beautiful setting reached by water taxi. The rooms were comfortable and the breakfast was amazing. I appreciated the water in a decanter instead of a plastic bottle to throw away. The beach was close and there was a short walk to an amazing hidden grotto with amazingly clear
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All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorFinch Bay Galapagos Hotel
The Garden View Room at the Finch Bay Eco Hotel
Professional photo exclusively commissioned by TripAdvisorFinch Bay Galapagos Hotel
The Finch Bay Suite at the Finch Bay Eco Hotel
Room 15, sink
Room at the Finch Bay Eco Hotel
bathroom at Finch Bay Eco Hotel
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Dear Guest, We thank you for taking the time to write your question regarding your interest to visit the Finch Bay Hotel. We are pleased to assist you with your enquires. Enquiry We receive visits during all the days of the year but maybe the best time to visit is from March to August because it’s a usual the sunny days. We offer a concept complete trips, we offer “Complete packages” that means trips with all the services originated like transfers, accommodation, three meals in the day, land and yacht excursions. We are in capacity to offer packages from 3 to 7 nights and we can make customized options according every requirement. Thanks again for considering us the best place to stay in Enchanted Islands Have a great day. Best regards, Finch Bay Family
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Dear Guest, We thank you for taking the time to write your question regarding your interest to visit the Finch Bay Hotel. We are pleased to assist you with your enquires. We have several dates option in May, I will be more than glad to assist you with a quotation for the beginning of this month. Please Kindly provide me your email address in order to send you the best option possible for your trip. The Finch Bay Suites (Ocean View) can be the best option in case of light sleepers because they are in two different locations of the hotel and we did an update in this category of rooms to reduce the noise out of the suites. Thanks again for considering us the best place to stay in Enchanted Islands. I will be looking forward your contact to assist you with a quotation. Have a great day. Best regards, Finch Bay Family
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Dear Ms Vela; kindly please allow me to introduce myself, my name is Victor Toledo, and I am the Commercial Manager for the Finch Bay Hotel. Thank you for choosing the Finch Bay Hotel for your upcoming visit to the Galapagos Islands. We truly appreciate your preference. With regards to your question, and reservation experience, I am deeply sorry to read your comments and very concerned about the situation. Kindly please accept our sincere appologies for the inconveniences, and notice that we have a meeting with our General Manager and Quality Assurance & Guest Service Manager; regarding on this situation, because for our guests satisfaction always come first for us and is our top priority. Again, I am so sorry if we gave you a wrong first impression, but we would appreciate if you could give us a chance to make it up for you and revert that, in order to offer you a solution for your requirement, so you could have a great experience in your trip to the Enchanted Islands, staying with us at the Finch Bay Hotel. I would appreciate if you could write to me directly and I will be pleased to assist you in order to solve this matter, and provide you with all the information that you need with a top notch personalized service to match your requirement and offer you a hassle-free trip of a lifetime to the Galapagos Islands. I will be looking forward to hearing back from you soon, and certainly we will be honoured to have you staying with us next February. Kind regards, VT
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Dear Sir, Thank you ver much for contact us. Let us clarify your doubts: To get from Baltra to the Hotel you must first take a bus that takes you to the Itabaca channel (it takes 10 minutes approximately), then a ferry that crosses the other side (it takes about 5 minutes), then a taxi that will transport you to Puerto Ayora (approximately 45 minutes) and finally our water taxi to reach the Hotel (5 minutes). Then walk down a path (10 minutes) to reach Finch Bay. Our staff will help you with your luggage as long as you give us the arrival information of your flight. We recommend you hire the transportation service with us. We hope this information helps you. Please let us know if there anything else that we can assist you. Sincerely, Finch Bay Staff
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"suite with ocean view"
"Not sure about a larger room, if this is important"
"Make sure that your room is one which has been recently refurbished (October 2018)"
"I had a lesser expensive room and it was fine."
"Ask for an ocean view room."
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PRICE RANGE
US$482 - US$708 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel finch bay ecofinch bay eco puerto ayora
FORMERLY KNOWN AS
Finch Bay Eco Hotel
LOCATION
EcuadorGalapagos IslandsSanta CruzPuerto Ayora
NUMBER OF ROOMS
27
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