We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Galapagos Tortuga Bay

Traveller (13)
Room & Suite (11)
Dining (6)

About

Location
Cleanliness
Service
Value
It is a hotel located in Santa Cruz, Galápagos, the building was constructed to be found to provide the best hotel services and lodging. It has 35 rooms equipped with latest technology and alarm management, intelligent building, and handicapped accessible areas. Has service restaurant seating 150 people and can enjoy local and international cuisine. It also has a meeting room, pool, jacuzzi, gardens and green areas.
Read more
Property amenities
Pool
Free parking
Bar/Lounge
Breakfast included
Restaurant
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Hot Tub
Meeting rooms
Non-smoking hotel
Outdoor pool
Shuttle Bus Service
Wheelchair access
Show more
Room features
Air conditioning
Accessible rooms
Family Rooms
Kitchenette
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
28Reviews
42Photos
8Q+A
3Room tips
Traveller rating
  • 16
  • 4
  • 2
  • 1
  • 5
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
The hotel is very decieving from the pictures . Don't fall for the all inclusive breakfast, lunch,and dinner. After my first breakfast of a table spoon of eggs,an ice cold roll,and one slice of cheese,and not to mention the water down orange juice. I refused to even try lunch
Read more
Response from Andrés G, Director de Relaciones con Clientes at Galapagos Tortuga Bay
Responded 2 weeks ago
Dear Johnnyb9852017 Thanks for letting us know about your recent experience with our product/service. I apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.
Read more
TORTUGA HOTEL AND TOURS Our first trip to the Galapogos Islands, a bucket list item and adventure of a lifetime. Firstly some general comments about the above Hotel. Adverised as 4 stars. The staff is great, friendly, helpful and very polite, although very challenged with
Read more
Response from Andrés G, Director de Relaciones con Clientes at Galapagos Tortuga Bay
Responded 17 Jan 2019
Thanks for your comment. Our effort is oriented to the satisfaction of our guests. Thank you very much for staying with us and do not hesitate to return to Tortuga bay in the future, we will be waiting for you.
Read more
The pictures of the hotel are very deceiving. The hotel is indespate need of repair there is mold everywhere, badly in need of paint, pool needs to be seviced and broken AC units. DO. NOT BOOK. Extremely dirty. The staff at the hotel helped us locate a another hotel on the
Read more
Response from Andrés G, Director de Relaciones con Clientes at Galapagos Tortuga Bay
Responded 17 Jan 2019
Dear 702Mary58 Thanks for letting us know about your recent experience with our product/service. I apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.
Read more
Do not stay here. We booked in advance and paid. When we arrived at the hotel there was a group of 76 school children in the hotel as well. They were approx 10-12 years old. They were loosely monitored and ran screaming and yelling up and down the halls. They completely
Read more
Response from Andrés G, Director de Relaciones con Clientes at Galapagos Tortuga Bay
Responded 17 Jan 2019
Dear Erika R Thanks for your comment we would like to extend our apologies for the inconvenience caused and assure you that we have taken the necessary steps to remedy the situation. we will be waiting for you.
Read more
It is not often you can visit an area that still provides a glimpse of life before human intervention. This is one of those places. The natural environment is one that all should have a chance to experience. Reptiles, birds and seals are numerous in this area.
Read more
Response from Andrés G, Director de Relaciones con Clientes at Galapagos Tortuga Bay
Responded 17 Jan 2019
Thanks for your comment. Our effort is oriented to the satisfaction of our guests. Thank you very much for staying with us and do not hesitate to return to Tortuga bay in the future, we will be waiting for you.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Photo provided by managementGalapagos Tortuga Bay
Habitación Triple
Photo provided by managementGalapagos Tortuga Bay
Habitación Triple
Photo provided by managementGalapagos Tortuga Bay
Habitación Doble
Photo provided by managementGalapagos Tortuga Bay
Habitación Doble
Photo provided by managementGalapagos Tortuga Bay
Habitación Matrimonial
PreviousNext
123
"Avoid all rooms"
"choose a room facing the pool and garden"
"You can have eggs your way, just ask. Ask for any help you need, the staff is VERY helpful"
PRICE RANGE
US$80 - US$151 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Galápagos Garden
LOCATION
EcuadorGalapagos IslandsSanta CruzPuerto Ayora
NUMBER OF ROOMS
35
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing