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Mercure Ismailia Forsan Island

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Mercure Ismailia Forsan Island
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163 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW via mobile

We had a 11 days trip in Egypt and we have been in this very nice hotel located close to Suez canal. We spoke with EU workers who are building tunnels to link Sinai... Very interesting. Not really a touristic spot, but people are so kind that you have to stay in this hotel to discover modern Egypt growing under... More 

Helpful?
Thank Jean Dominique V
Shrewsbury, United Kingdom
Level Contributor
115 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 26 September 2016

Probably best I read the reviews of this hotel after I got back from there! I guess it depends on what you're looking for. In my case it was a comfortable bed, hot shower and edible breakfast. The Mercure delivered on all counts. As I was working in Ismailia, I didn't have much use for any other facilities so can't... More 

Helpful?
1 Thank perlogalism
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

2 reviews
Reviewed 24 September 2016 via mobile

Best oriental cafe evar superb atmosphere nice Drinks worm & friendly service good snacks &still Reception staff &management special Thanks for madam Lamis best of The best.see you soon. Good job Gays.

Helpful?
Thank Facaldo M
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Alexandria Governorate, Egypt
Level Contributor
6 reviews
3 hotel reviews
Reviewed 20 September 2016 via mobile

It loved it so much especially our room on the fourth floor because it was recently renewed the weather here in that time (september) is very good and the place is quiet and clean the service was so wonderful

Helpful?
Thank aymanfarag
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 September 2016 via mobile

Couldn't tell for sure whether this is a hotel or motel list in time. From the entrance where security guards rather mislead you than help, to the terace and cafe and definitely to the unapproachable toilets, this place is a big NO. If you think that coming here you will enjoy a nice view by the lake and Suez Canal... More 

Helpful?
Thank Crina D
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 September 2016

The service is horrible, they had rats, crocroshs and mosquitos, the staff is very rude, ignoring every thing you say like they're not even listening. Zero activities, and a really annoying singer in the Caffè at night, the food is the worst of all, and regarding coffee they can't make one drinkable cup, the peach is not clean the pool... More 

Helpful?
Thank Basbosa N
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear our valuable guest, Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 August 2016 via mobile

I love it's location and landscape. Didn't like the chalet that much although it was a big one. The food wasn't wow!!! No one is allowed on the beach after sunset for security reasons. Staff was decent and doing their job like robots😐😑 no activities to be done there

Helpful?
Thank akoik
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 30 August 2016 via mobile

The location of the hotel is fantastic, by the lake and Suez Canal. Swimming pool is nice but relevantly small. The staff are all qualified and very helpful. The price of the accommodation is very high cost compared to hotels in Egypt with same standard.

Helpful?
Thank RamiRizg
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 August 2016 via mobile

Hotel is very old..rooms are old..bathrooms are ok..cleanliness is not as it should be..service is poor and its very expensive compared to what you get and compared to other hotel rates in cairo which are much better

Helpful?
Thank Mohamed H
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear Mr. Mohamed, Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 August 2016 via mobile

Hotel from outside look old Check in took time longer than expected ... After we checked in we opened the room with the bullman there was an intire family inside the room setting on beds ...it was really embarressing ... the bullman apologized for this situation Room was not clean especially the carpet Many tuny food stuff were on it... More 

Helpful?
Thank Ghada_wassif
Mercure M, General Manager at Mercure Ismailia Forsan Island, responded to this review

Dear Mrs. Ghada, Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in the centre of the city overlooking Temsah Lake. Restaurant, parking, outdoor swimming pool, water sports, tennis court. 5 suites, 141 rooms and 23 chalets in green surroundings with stunning views over the lake and garden. Beach nearby. Private beach . ... more   less 

Additional Information about Mercure Ismailia Forsan Island

Address: Mohamed Ali St | Forsan island, Ismailia, Egypt
Region: Egypt > Ismailia Governorate > Ismailia
Price Range: £78 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Ismailia Forsan Island 4*
Number of rooms: 146
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Ismailia Forsan Island staff and other travellers.
1 question
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Questions? Get answers from Mercure Ismailia Forsan Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor lakeside.”
 of 5 bubbles perlogalism, 26 Sep 2016 | Read review
“Make sure your A/C is working and higher floor for there is rats every where”
 of 5 bubbles basbosan2016, 8 Sep 2016 | Read review
“Ask for the canal panorama if that is what you want to get from your room.”
 of 5 bubbles LisandroVoyager, 8 Jul 2016 | Read review
“Lake view is best.”
 of 5 bubbles Euth-in-asia, 18 May 2016 | Read review
“If possible far from lake, the view is worse, but at least not noisy”
 of 5 bubbles Adamg77, 23 Mar 2016 | Read review
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