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Mosaique Hotel

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Mosaique Hotel
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422 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Egypt
Reviewed 5 July 2016 via mobile

Very clean and cosy hotel... The staff are very nice and polite. I highly recommend this hotel... And will definitely stay in it again. The food is clean, the rooms are clean and the pool is always clean................................................

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Helpful?
Thank carolkaldas
Katha W, Guest Relations Manager at Mosaique Hotel, responded to this review

Dear guest, thank you for staying with us and for sharing your experience here on TripAdvisor. We are very delighted to hear you enjoyed your stay. Its a pleasure to read you especially enjoyed our services. I will certainly share your comments with our team. Thank you as well for recommending Mosaique Hotel to other guests! We are looking forward...

Reviewed 1 July 2016 via mobile

My experience till now after a 1 day stay is a sweat and sour one. Staff are helpful and did their best to help you, hotel location is very nice compared to other budget hotels and though hotel is new, seems their is no maintenance done at all, sofa bed was malfunctioning, AC is cooling but usually not always, room...

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Helpful?
Thank Bassemelmaraghy
Katha W, Guest Relations Manager at Mosaique Hotel, responded to this review

Dear Guest, Thank you for staying with us and sharing your experience on TripAdvisor. We are pleased to hear that you are enjoying the service of our team and the hotels location. Thank you for your immediate feedback, It was a great pleasure meeting you at the hotel to figure out all the mentioned points with you directly. We are...

Dubai, United Arab Emirates
Reviewed 30 June 2016

I had my wedding in El Gouna last April and chose Mosaique to host my guests. The hotel is charming, cozy and pretty. The location is right on the marina (where all the action is) but at the quiet end so you get the best of both worlds! The staff were amazing; they noticed I was ill and would get...

Review collected in partnership with this hotel
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Helpful?
Thank Mai D
Katha W, Guest Relations Manager at Mosaique Hotel, responded to this review

Dear Mai Thank you for you lovely feedback. It is a pleasure for us to hear you enjoyed your Indian night at our hotel as well as the service provided by our team. I will certainly share your comments with our team, especially with Magdy and Ragnhild. We hope to have the pleasure to welcome you back again soon to...

Reviewed 21 June 2016

We find this hotel very good. The staff at the reception is very helpful and kind. The service in the restaurant is fantastic. I wanted to name a few but I will not do this since it would not be fair to those I would not mention. Everyone including the chef de restaurant treated us with outmost kindness and respect....

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Helpful?
Thank Heinz M
Katha W, Guest Relations Manager at Mosaique Hotel, responded to this review

Dear Heinz, Thank you for staying with us and for sharing your experience and praise here on TripAdvisor. We are very pleased to read you nice words about the hotels location,faciities and mostly our team. I will certainly share your comments with the team. Looking forward to welcome you back again soon for another windsurf holiday here in Mosaique Hotel...

Reviewed 19 June 2016 via mobile

My room no electricity after long day out. Honestly the young man who solved the issue was very smart and solved the issue. But the hotel should not have more than two stars. Breakfast room service is crap, tooooooo many kids and very noisy. Worst place to relax... What a terrible experience. I do t advise at all. The only...

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1Thank Val A
Katha W, Guest Relations Manager at Mosaique Hotel, responded to this review

Dear guest, first of all thank you for your time to give us a feedback here on tripadvisor. We deeply regret to hear that your experience in the hotel was not up to your expectations. Thank you for highlighting your perceptions in the different departments we will for sure consider them and follow up. As a family hotel we welcome...

Berlin, Germany
Reviewed 18 May 2016

We did stay with 5 other kiting friends in this nice Hotel in El Gouna. And after one week our group did rise up to 20 kiting people. Hotel is situated near Kite beach (5 Minutes walk ) and guest vice much nicer and much more sporty than other 4 or 5 star hotels. Furthermore hotel facilities are even more...

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Helpful?
Thank Daniel R
Mosaique1, Manager at Mosaique Hotel, responded to this review

Dear Daniel Thank you for staying with us and for sharing your experience and praise here on TripAdvisor. We are very pleased to read you nice words about the hotels location,faciities and mostly our team. I will certainly share your comments with Gamil, Katharina and the rest of the team. We are delighted to hear you enjoyed the BBQ by...

north wales
Reviewed 16 May 2016

love this place, staff are all lovely and friendly.Room really nice and clean, really good breakfasts with plenty of choice. The only thing that could make it even better is if there is a room that could be accessed for people who have late flights home so they can shower and changed.

Review collected in partnership with this hotel
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Thank kipper123
Cairo Governorate, Egypt
Reviewed 15 May 2016

The overall experience was good, friendly & helpful front desk employees, beverages were not pricey, the food was nearly the only problem for me as there were no variety and the served food was not tasty. Although the beach is far 3-4 or minutes walking, you are walking beside a marine with the beautiful view.

Review collected in partnership with this hotel
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Helpful?
Thank aeamrahmed
Mosaique1, General Manager at Mosaique Hotel, responded to this review

Dear Sir, Thank you for staying with us and for sharing your experience here on TripAdvisor.com. We are pleased to hear you enjoyed the overall experience and the ittle stroll to the marina beach. I a sorry to hear you did not appreciate the food, both the variaty and the taste. Please let us know immediatly next time in order...

London, United Kingdom
Reviewed 4 May 2016

Even though this is the sister hotel to Fanadir next door, I preferred Mosaique as there was something more polished and refined about their rooms and layout. Although their food was subpar like Fanadir, it was still a great place to stay if you need a comfortable bed and plan on spending most of your day outside of the hotel....

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Thank SuzeeoutoftheCity201
Mosaique1, General Manager at Mosaique Hotel, responded to this review

Dear Suzee We are delighted to hear you enjoyed your stay here in Mosaique hotel El Gouna, the layout and design, although the food was not fully to your liking. Next time, please let us know exactly what your concerns are and we will do our best to adresse these issues. We hope to have the pleasure to welcome you...

Cairo, Egypt
Reviewed 3 May 2016

I stayed in Mosaique hotel during the Egyptian Easter holiday (one of the busiest local holidays in Egypt because usually the weather is beautiful, the vacation is long and Egyptians are eager to enjoy the warm sun after the winter season). The hotel is cosy, contained with a medium size, heated pool in the middle of the square-shaped hotel. The...

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Thank SEEDOZ
Mosaique1, General Manager at Mosaique Hotel, responded to this review

Dear Seedoz, Thank you for staying with us during Easter and thank you for sharing your experience on TripAdvisor. We are delighted to hear you and the family enjoyed your stay and specially the convenient location in the new marine, but yet close to the old marina where things are happening. Thank you for the reccommendations and we are looking...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Mosaique Hotel staff and other travellers.
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Questions? Get answers from Mosaique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take the Sea view rooms.”
 of 5 bubbles 530peterm, 1 Mar 2017 | Read review
“You have access to the best two beaches in Gouna, only a five minute walk away.”
 of 5 bubbles Ibzo, 12 Dec 2016 | Read review
“Marina view room is very good”
 of 5 bubbles mostafaaismail, 14 Nov 2016 | Read review
“All the rooms are great.”
 of 5 bubbles Keti_00, 13 Oct 2016 | Read review
“Our romm was on ground floor with direct access to the pool and we liked it. I could not judge the other roomes.”
 of 5 bubbles 869heinzm, 21 Jun 2016 | Read review
5 of 5