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Hotel Sultan Bey Resort

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Hotel Sultan Bey Resort
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614 Reviews from our TripAdvisor Community

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Showing 277: English reviews
yorkshire england
Level Contributor
71 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 1 week ago

Thank you all again at Sultan Bey for another fantastic and relaxing holiday.We really do appreciate how you all look after us. Your hotel is one of the best and you should be all proud of what you do.you never fail in showing the hospitality of the Egyptian people. If anybody wants a relaxing holiday then this hotel is most... More 

Helpful?
Thank annemalc
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Madam Anne, Dear Mr. Mackram, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us,... More 

Birmingham, United Kingdom
1 review
Reviewed 2 weeks ago

Situated in El Gouna, the surroundings were beautiful and the staff very helpful. There were lots of shops and restaurants within a few minutes stroll. The grounds were well maintained and the whole site very clean. entertainment was lacking but perhaps that was because it was out of season. Food was edible with sufficient choice.

Review collected in partnership with this hotel

Helpful?
Thank hartmang
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Guests, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us, we stay at your... More 

Cairo, Egypt
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

This is our first time to visit Sultan Bey with my wife and it was totally different than what I expect. -- I booked one night through booking.com with a specific rate and I received a confirmation confirmed my booking with this rate, when we reached the hotel I discovered that the reception employee informed me that this rate is... More 

Helpful?
Thank Mina G
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Mina, Thank you for having taken the time to share your experience at our hotel online. We do appreciate all our guests’ comments, as we consider them a very useful tool to maintain or improve our customer service if needed. We are sorry to read about your concerns and apologize for any inconvenience caused from our side. Concerning... More 

Belgium & Argentina
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 4 weeks ago

restaurant staff very friendly and accommodating, with food up to standard. The rest of the staff just does their job. Wifi is alright if you don't need a fast or stable connection, otherwise you have to pay for it and it's quite expensive. Great to have a beach connected by a regular boat: it is definitely worth the effort, fabulous... More 

Review collected in partnership with this hotel

Helpful?
Thank georginamg
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Georgina, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us, we stay at... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 October 2016 via mobile

We stayed three time at Sultan Bey Resort. The size of the rooms are good. The rooms with the lagoon view is wonderful. Best thing i love about this hotel is the swimming pool, it is heated and over looks the sea. Breakfast is also very nice with many varieties. We always book bed & breakfast as there are many... More 

Helpful?
Thank Nihal A
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Nihal, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us, we stay at... More 

Cairo, Egypt
2 reviews
Reviewed 25 October 2016

Clean rooms, great food and fantastic staff. Sultan Bay is my favorite place to stay in El Gouna for the last 10 years! The reception is available 24/7 with a very professional staff, big thanks to Kerolos and Mohamed. The location is very good is it’s very close to downtown and 10 minutes by tok-tok to Marina. Rooms are very... More 

Review collected in partnership with this hotel

Helpful?
Thank Gaber E
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Gaber, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us, we stay at... More 

Zwolle, The Netherlands
1 review
Reviewed 24 October 2016

we have a very nice holiday in this hotel. the stuff is so friendly at the poolbar is it nice to sit en they help you fast en nice. the rooms are very clean. the hotel looks nice en the food is very good.

Review collected in partnership with this hotel

Helpful?
Thank sharonav590
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Sharon, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us, we stay at... More 

Cairo
2 reviews
Reviewed 23 October 2016

Good hotel with nice swimming pool Especially free shuttle boat to the beach every 45 minutes for 10 minutes distance Good breakfast with little variety of food but totally good taste Friendly staff especially front office

Review collected in partnership with this hotel

Helpful?
Thank 486ashrafm
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Mr. Ashraf, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us, we stay at... More 

Bristol
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 19 October 2016

Having been to El Gouna several times but previously staying in villas, we were looking for a nice comfortable hotel and the Sultan Bey certainly met our expectations. The location on the edge of the lagoon was superb, and a short boat ride took us to a lovely quiet beach if a change of scene was required. We were only... More 

Helpful?
Thank KaySpring
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Kay, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us, we stay at... More 

London, United Kingdom
Level Contributor
94 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 October 2016

I've always been a fan of Dawar El Omda's rooms and views, so I was happy to find that Sultan Bey is the sister hotel next door with even better rooms and slightly higher prices. as with most hotels in Gouna, the buffet breakfast is nothing worth writing home about but the rooms are. Mine was spacious, with a great... More 

Helpful?
Thank SuzeeoutoftheCity201
vlusci, General Manager at Hotel Sultan Bey Resort, responded to this review

Dear Ms. Suze, Thank you for having taken the time to share your experience at our hotel on Trip Advisor. All our guests' comments are of high value to us, as we consider them a very useful tool to maintain or improve our customer service if needed. Glad to read that you enjoyed your holiday with us, I am sorry... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sultan Bey is a labyrinth of alleyways, courtyards and domes spreading from the shores of the turquoise lagoons to the heart of Downtown Kafr El Gouna. This 4-star hotel prides itself on providing its guests with services of the highest standard in intimate surroundings. Beautifully decorated rooms enjoy balconies or terraces with views of the lagoonor central courtyard.The hotel provides 115 rooms, standard room with garden or Piazza view and superior rooms with lagoon and/or pool view. Several restaurants and bars are spread over the property, one on Zeytouna Beach Island which is easily accessed with a short Shuttle boat ride to enjoy the open sea. Some chairs and umbrellas are also available on the lagoon beach.Swimming pool and some sport activities are organised in the hotel. ... more   less 

Additional Information about Hotel Sultan Bey Resort

Address: Kafr El Gouna | El Gouna, El Gouna, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > El Gouna
Price Range: £18 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sultan Bey Resort 4*
Number of rooms: 115
Reservation Options:
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Also Known As:
Hotel Sultan Bey El Gouna
Hotel Style:
#6 On the Beach Hotel in El Gouna
#7 Romantic Hotel in El Gouna
#7 Luxury Hotel in El Gouna
#9 Family Hotel in El Gouna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sultan Bey Resort staff and other travellers.
10 questions
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Questions? Get answers from Hotel Sultan Bey Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lagoon view”
 of 5 bubbles annemalc, 24 Nov 2016 | Read review
“Deluxe Lagoon View”
 of 5 bubbles KaySpring, 19 Oct 2016 | Read review
“Lagoon view is the best, ask for a calm room if you want to stay away from the music.”
 of 5 bubbles ahmedookaf, 25 Sep 2016 | Read review
“If you are a family with children, ask for a room at the first floor.”
  • View from our room.. quaint
 of 5 bubbles Sherebex, 5 Sep 2016 | Read review
“all rooms are great”
 of 5 bubbles AndreiSlavescu, 3 Aug 2016 | Read review
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